Ticket System

This system will allow you to post e-mail support questions to our helpful support staff. A staff member will promptly reply to your request and this system will track the progress of the request.

This is a public system. Emails sent to these lists will be viewable by all. This system has features such as privacy options, read the FAQ to learn how to use them.

From the lists below, choose the product and level you want to browse tickets in.

Click Here If you need to enter a new ticket

 CrossOver Mac Support
This list is for the support of CrossOver Mac.
For more help read the CrossOver Mac FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 4 1,308 1,592 149 3,053 Browse Tickets
 Level 2 3 493 286 81 863 Browse Tickets
 Level 1 0 3 9 0 12 Browse Tickets
 Not Set 0 2 4 1 7 Browse Tickets
 CrossOver Linux Support
This list is for the support of CrossOver Linux.
For more help read the CrossOver Linux FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 1 740 7,670 474 8,885 Browse Tickets
 Level 2 3 663 3,578 434 4,678 Browse Tickets
 Level 1 0 17 140 19 176 Browse Tickets
 Not Set 0 0 2,922 7 2,929 Browse Tickets
 CrossOver Games Support
This list is for the support of CrossOver Games.
For more help read the CrossOver Games Mac FAQ or CrossOver Games Linux FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 1 876 446 116 1,439 Browse Tickets
 Level 2 0 238 106 47 391 Browse Tickets
 Not Set 0 0 1 1 2 Browse Tickets
 CrossOver Server Support
This list is for the support of CrossOver Server.
For more help read the CrossOver Server FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 0 0 8 0 8 Browse Tickets
 Level 2 0 0 104 5 109 Browse Tickets
 Level 1 0 1 3 3 7 Browse Tickets
 Not Set 0 0 93 0 93 Browse Tickets
 CrossOver Plugin Support
CrossOver Plugin has been merged into CrossOver Office. All Plugin customers should use the office-support list to resolve problems. We are working on resolving or transferring outstanding Plugin issues. The online archive will remain online for reference only.
Level Open Assigned Closed Pending Total Browse
 Level 3 0 0 1,178 0 1,178 Browse Tickets
 Level 2 0 0 37 0 37 Browse Tickets
 Level 1 0 0 3 0 3 Browse Tickets
 Not Set 0 0 1,229 0 1,229 Browse Tickets

Ticket System Statistics
25,099 total tickets 12 open tickets 4,341 assigned tickets