Ticket System

This system will allow you to post e-mail support questions to our helpful support staff. A staff member will promptly reply to your request and this system will track the progress of the request.

This is a public system. Emails sent to these lists will be viewable by all. This system has features such as privacy options, read the FAQ to learn how to use them.

From the lists below, choose the product and level you want to browse tickets in.

Click Here If you need to enter a new ticket

 CrossOver Mac Support
This list is for the support of CrossOver Mac.
For more help read the CrossOver Mac FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 1 1,524 1,727 157 3,409 Browse Tickets
 Level 2 2 671 376 101 1,150 Browse Tickets
 Level 1 0 4 12 0 16 Browse Tickets
 Not Set 0 3 4 5 12 Browse Tickets
 CrossOver Linux Support
This list is for the support of CrossOver Linux.
For more help read the CrossOver Linux FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 0 825 7,759 479 9,063 Browse Tickets
 Level 2 1 820 3,734 468 5,023 Browse Tickets
 Level 1 0 16 144 21 181 Browse Tickets
 Not Set 0 1 2,923 11 2,935 Browse Tickets
 CrossOver Games Support
This list is for the support of CrossOver Games.
For more help read the CrossOver Games Mac FAQ or CrossOver Games Linux FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 1 1,067 531 116 1,715 Browse Tickets
 Level 2 2 339 166 62 569 Browse Tickets
 Level 1 0 0 1 0 1 Browse Tickets
 Not Set 0 3 2 9 14 Browse Tickets
 CrossOver Server Support
This list is for the support of CrossOver Server.
For more help read the CrossOver Server FAQ.
Level Open Assigned Closed Pending Total Browse
 Level 3 0 0 8 0 8 Browse Tickets
 Level 2 0 0 104 5 109 Browse Tickets
 Level 1 0 1 3 3 7 Browse Tickets
 Not Set 0 0 93 0 93 Browse Tickets
 CrossOver Plugin Support
CrossOver Plugin has been merged into CrossOver Office. All Plugin customers should use the office-support list to resolve problems. We are working on resolving or transferring outstanding Plugin issues. The online archive will remain online for reference only.
Level Open Assigned Closed Pending Total Browse
 Level 3 0 0 1,178 0 1,178 Browse Tickets
 Level 2 0 0 37 0 37 Browse Tickets
 Level 1 0 0 3 0 3 Browse Tickets
 Not Set 0 0 1,229 0 1,229 Browse Tickets

Ticket System Statistics
26,752 total tickets 7 open tickets 5,274 assigned tickets