If you encounter a problem requiring a support ticket, please file a report describing the issue and then reply to the
ticket with a log generated from the example below if applicable to your issue.

Below are some examples of command lines used to generated logs for a variety of issues, when you encounter
problems in one of the following areas, please use one of the example to generate a log for our support staff.

Open a terminal window and then running one of the following commands based upon the issue you are seeing
be sure to change the XXXXXX to the ticket number of your parent ticket

Trouble with keyboard input
/opt/cxoffice/bin/wine --verbose --debugmsg=+x11drv,+key,+keyboard,+event --cx-log notepad-XXXXXX.log.gz --wl-app notepad

Trouble with printing
/opt/cxoffice/bin/wine --verbose --debugmsg=+psdrv,+winspool --cx-log notepad-XXXXXX.log.gz --wl-app notepad

File or Directory access issues
/opt/cxoffice/bin/wine --verbose --debugmsg=+file,+directory --cx-log notepad-XXXXXX.log.gz --wl-app notepad

General Crash or Hang
/opt/cxoffice/bin/wine --verbose --debugmsg=+relay,+seh,+tid --cx-log notepad-XXXXXX.log --wl-app notepad

Note that when generating a log for a crash or a hang, you may need to manually stop the debugging process by
hitting Ctrl-C in the terminal window. In that case, please run gzip notepad-XXXXXX.log and send us the resulting
gziped log file.