Microsoft Office 2007

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Powerpoint crashes when opening file - new Office2007 install on 13.0.1
Peter Webster
Posted 2014-01-22 06:43
I have installed Crossover 13.0.1 and Office 2007 on Mint 15 (64bit). I can open and run powerpoint ok until I open a powerpoint file. When I try to open a powerpoint file it crashes and "encounters a problem and needs to close".

It seems I cant have support until I buy the license (I have previously been a license customer of version 10.x). but I'm not going to buy a license if it doesnt run powerpoint.

Any help would be greatlyfully recieved - this is the fault details:

Unhandled exception: page fault on read access to 0x00000004 in 32-bit code (0x3be443a5).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
EIP:3be443a5 ESP:003382d8 EBP:003382d8 EFLAGS:00010202(  R- --  I   - - - )
EAX:00000000 EBX:01987c28 ECX:019a7ac8 EDX:00000000
ESI:019a7bc0 EDI:01987c40
Stack dump:
0x003382d8:  003382f8 3be4319a 0198a080 019a0810
0x003382e8:  00000258 00000000 01987c8c 01987bc0
0x003382f8:  0033831c 3bd3d801 01987c28 01987c40
0x00338308:  0026200a 01987bc0 00000000 00000000
0x00338318:  00000000 0033835c 3bd42d1b 01987c40
0x00338328:  01987d04 00338390 01970b50 00000258
=>0 0x3be443a5 in ogl (+0x1343a5) (0x003382d8)
 1 0x3be4319a in ogl (+0x133199) (0x003382f8)
 2 0x3bd3d801 in ogl (+0x2d800) (0x0033831c)
 3 0x3bd42d1b in ogl (+0x32d1a) (0x0033835c)
 4 0x3bd42c28 in ogl (+0x32c27) (0x00338374)
 5 0x3bd414b5 in ogl (+0x314b4) (0x003383e8)
 6 0x3bd36cfa in ogl (+0x26cf9) (0x003383fc)
 7 0x3bd36b3e in ogl (+0x26b3d) (0x00338414)
 8 0x3bd33c82 in ogl (+0x23c81) (0x00338488)
 9 0x3bd33a12 in ogl (+0x23a11) (0x003384dc)
 10 0x3bd2b101 in ogl (+0x1b100) (0x003385bc)
 11 0x3bd2ad55 in ogl (+0x1ad54) (0x003385d4)
 12 0x3bd2775f in ogl (+0x1775e) (0x00338a68)
 13 0x3bd2638d in ogl (+0x1638c) (0x00338b60)
 14 0x3bd25e73 in ogl (+0x15e72) (0x00338bc4)
 15 0x3bd2c9f0 in ogl (+0x1c9ef) (0x00338c34)
 16 0x3ab26864 in oart (+0x156863) (0x00338d54)
 17 0x3a9e31b8 in oart (+0x131b7) (0x00338d88)
 18 0x3aa3339e in oart (+0x6339d) (0x00338d9c)
 19 0x3aa3339e in oart (+0x6339d) (0x00338db0)
 20 0x3aa3339e in oart (+0x6339d) (0x00338dc4)
 21 0x3a9e3008 in oart (+0x13007) (0x00338e4c)
 22 0x3ac3f726 in oart (+0x26f725) (0x00338ee8)
 23 0x3ac3f613 in oart (+0x26f612) (0x00338f20)
 24 0x3ac3f5d8 in oart (+0x26f5d7) (0x00338f34)
 25 0x3ac3f2a8 in oart (+0x26f2a7) (0x003391f8)
 26 0x3aa796c6 in oart (+0xa96c5) (0x00339208)
 27 0x3aa296ea in oart (+0x596e9) (0x003392a8)
 28 0x3aa2960c in oart (+0x5960b) (0x003392bc)
 29 0x30155a1f in ppcore (+0x55a1e) (0x003392ec)
 30 0x301554ff in ppcore (+0x554fe) (0x00339434)
 31 0x3014e666 in ppcore (+0x4e665) (0x00339448)
 32 0x3014ddec in ppcore (+0x4ddeb) (0x00339550)
 33 0x3014dd1a in ppcore (+0x4dd19) (0x00339564)
 34 0x3012535c in ppcore (+0x2535b) (0x0033961c)
 35 0x30139441 in ppcore (+0x39440) (0x00339688)
 36 0x301393ad in ppcore (+0x393ac) (0x003396bc)
 37 0x30139319 in ppcore (+0x39318) (0x003396f8)
 38 0x7e91e9ea WINPROC_wrapper+0x19() in user32 (0x00339728)
 39 0x7e91f0bc in user32 (+0x9f0bb) (0x00339778)
 40 0x7e9207f0 in user32 (+0xa07ef) (0x00339c38)
 41 0x7e921953 in user32 (+0xa1952) (0x00339c88)
 42 0x7e8e10b7 DispatchMessageA+0xb6() in user32 (0x00339d98)
 43 0x302bf12f in ppcore (+0x1bf12e) (0x00339dd8)
 44 0x7e766777 CoWaitForMultipleHandles+0x2b6() in ole32 (0x00339e88)
 45 0x326b0e02 in mso (+0xb0e01) (0x00339ec0)
 46 0x326ae079 in mso (+0xae078) (0x00339f0c)
 47 0x326b31c4 in mso (+0xb31c3) (0x00339f20)
 48 0x326b3192 in mso (+0xb3191) (0x00339f30)
 49 0x326b3102 in mso (+0xb3101) (0x00339f58)
 50 0x30129836 in ppcore (+0x29835) (0x00339f74)
 51 0x30129787 in ppcore (+0x29786) (0x00339f98)
 52 0x301aad30 in ppcore (+0xaad2f) (0x00339fac)
 53 0x301b4fd1 in ppcore (+0xb4fd0) (0x00339fd8)
 54 0x301b50a1 in ppcore (+0xb50a0) (0x0033a010)
 55 0x301b46d9 in ppcore (+0xb46d8) (0x0033a038)
 56 0x301da55b in ppcore (+0xda55a) (0x0033a108)
 57 0x301da06d in ppcore (+0xda06c) (0x0033b410)
 58 0x301d9e14 in ppcore (+0xd9e13) (0x0033b444)
 59 0x301d9dd0 in ppcore (+0xd9dcf) (0x0033c4e0)
 60 0x301d6365 in ppcore (+0xd6364) (0x0033dbdc)
 61 0x3012036e in ppcore (+0x2036d) (0x0033dbf4)
 62 0x305e3695 in ppcore (+0x4e3694) (0x0033dc24)
 63 0x304ac9a8 in ppcore (+0x3ac9a7) (0x0033dc58)
 64 0x3014caa3 in ppcore (+0x4caa2) (0x0033dc88)
 65 0x3014ca67 in ppcore (+0x4ca66) (0x0033dc98)
 66 0x3010f327 in ppcore (+0xf326) (0x0033dcec)
 67 0x301059e8 in ppcore (+0x59e7) (0x0033fdcc)
 68 0x30001591 in powerpnt (+0x1590) (0x0033fe60)
 69 0x7b860a3c call_process_entry+0xb() in kernel32 (0x0033fe78)
 70 0x7b862a6b in kernel32 (+0x52a6a) (0x0033feb8)
 71 0x7bc7ee00 call_thread_func_wrapper+0xb() in ntdll (0x0033fed8)
 72 0x7bc81ced call_thread_func+0x7c() in ntdll (0x0033ffa8)
 73 0x7bc7edde RtlRaiseException+0x21() in ntdll (0x0033ffc8)
 74 0x7bc53e7e call_dll_entry_point+0x4ed() in ntdll (0x0033ffe8)
 75 0xf75b571d wine_call_on_stack+0x1c() in (0x00000000)
 76 0xf75b57db wine_switch_to_stack+0x2a() in (0xffb86618)
 77 0x7bc59987 LdrInitializeThunk+0x3a6() in ntdll (0xffb86688)
 78 0x7b868e56 __wine_kernel_init+0xa45() in kernel32 (0xffb87598)
 79 0x7bc5a053 __wine_process_init+0x182() in ntdll (0xffb87628)
 80 0xf75b33aa wine_init+0x2b9() in (0xffb87688)
 81 0x7bf00e7b main+0x7a() in <wine-loader> (0xffb87ac8)
 82 0xf73ce935 __libc_start_main+0xf4() in (0x00000000)
0x3be443a5: movl 0x4(%eax),%eax
Module Address Debug info Name (120 modules)
PE  8b0000-  f05000 Deferred        msores
PE  f80000- 195d000 Deferred        msointl
PE 30000000-30081000 Export          powerpnt
PE 30100000-3091c000 Export          ppcore
PE 32600000-33684000 Export          mso
PE 33d00000-33de3000 Deferred        ppintl
PE 3a780000-3a888000 Deferred        riched20
PE 3a9d0000-3b920000 Export          oart
PE 3bd10000-3bea2000 Export          ogl
PE 6bdc0000-6be7a000 Deferred        msptls
PE 78130000-781cb000 Deferred        msvcr80
PE 78800000-7895c000 Deferred        msxml5
ELF 7b800000-7ba5e000 Dwarf           kernel32<elf>
 \-PE 7b810000-7ba5e000 \               kernel32
ELF 7bc00000-7bce1000 Dwarf           ntdll<elf>
 \-PE 7bc10000-7bce1000 \               ntdll
ELF 7bf00000-7bf03000 Dwarf           <wine-loader>
ELF 7ccd9000-7ce00000 Deferred        actxprxy<elf>
 \-PE 7cd00000-7ce00000 \               actxprxy
ELF 7d293000-7d2c9000 Deferred        uxtheme<elf>
 \-PE 7d2a0000-7d2c9000 \               uxtheme
ELF 7d2cf000-7d2ec000 Deferred
ELF 7d346000-7d360000 Deferred        spoolss<elf>
 \-PE 7d350000-7d360000 \               spoolss
ELF 7d360000-7d377000 Deferred
ELF 7d454000-7d459000 Deferred
ELF 7d459000-7d4a3000 Deferred
ELF 7d4a3000-7d4b7000 Deferred
ELF 7d4b7000-7d4c9000 Deferred
ELF 7d4c9000-7d54d000 Deferred
ELF 7d54d000-7d575000 Deferred
ELF 7d575000-7d643000 Deferred
ELF 7d643000-7d655000 Deferred
ELF 7d655000-7d663000 Deferred
ELF 7d663000-7d728000 Deferred
ELF 7d728000-7d787000 Deferred
ELF 7d787000-7d800000 Deferred        wineps<elf>
 \-PE 7d7a0000-7d800000 \               wineps
ELF 7d900000-7d904000 Deferred
ELF 7d904000-7d90d000 Deferred
ELF 7d90d000-7d94a000 Deferred
ELF 7d94f000-7d971000 Deferred        localspl<elf>
 \-PE 7d950000-7d971000 \               localspl
ELF 7d971000-7d9b3000 Deferred        winspool<elf>
 \-PE 7d980000-7d9b3000 \               winspool
ELF 7d9b3000-7d9c6000 Deferred        psapi<elf>
 \-PE 7d9c0000-7d9c6000 \               psapi
ELF 7d9c6000-7da2d000 Deferred        dbghelp<elf>
 \-PE 7d9d0000-7da2d000 \               dbghelp
ELF 7da2d000-7da63000 Deferred        mscoree<elf>
 \-PE 7da30000-7da63000 \               mscoree
ELF 7dadf000-7daf6000 Deferred        wtsapi32<elf>
 \-PE 7dae0000-7daf6000 \               wtsapi32
ELF 7db5c000-7db7c000 Deferred        explorerframe<elf>
 \-PE 7db60000-7db7c000 \               explorerframe
ELF 7db7c000-7dba0000 Deferred        imm32<elf>
 \-PE 7db80000-7dba0000 \               imm32
ELF 7dba0000-7dbc7000 Deferred        mpr<elf>
 \-PE 7dbb0000-7dbc7000 \               mpr
ELF 7dbc7000-7dc43000 Deferred        wininet<elf>
 \-PE 7dbd0000-7dc43000 \               wininet
ELF 7dc43000-7dd47000 Deferred        comctl32<elf>
 \-PE 7dc50000-7dd47000 \               comctl32
ELF 7dd47000-7ddc1000 Deferred        shlwapi<elf>
 \-PE 7dd60000-7ddc1000 \               shlwapi
ELF 7ddc1000-7dff7000 Deferred        shell32<elf>
 \-PE 7ddd0000-7dff7000 \               shell32
ELF 7dff7000-7e12e000 Deferred        oleaut32<elf>
 \-PE 7e010000-7e12e000 \               oleaut32
ELF 7e12e000-7e1d1000 Deferred        urlmon<elf>
 \-PE 7e140000-7e1d1000 \               urlmon
ELF 7e1d1000-7e2cf000 Deferred        msi<elf>
 \-PE 7e1e0000-7e2cf000 \               msi
ELF 7e2cf000-7e2d6000 Deferred
ELF 7e2d6000-7e2e1000 Deferred
ELF 7e2e1000-7e2f1000 Deferred
ELF 7e2f1000-7e2f5000 Deferred
ELF 7e2f5000-7e300000 Deferred
ELF 7e300000-7e30a000 Deferred
ELF 7e30a000-7e310000 Deferred
ELF 7e310000-7e314000 Deferred
ELF 7e314000-7e318000 Deferred
ELF 7e318000-7e33a000 Deferred
ELF 7e33a000-7e471000 Deferred
ELF 7e471000-7e483000 Deferred
ELF 7e483000-7e488000 Deferred
ELF 7e488000-7e4a8000 Deferred        cabinet<elf>
 \-PE 7e490000-7e4a8000 \               cabinet
ELF 7e4aa000-7e53e000 Deferred        winex11<elf>
 \-PE 7e4c0000-7e53e000 \               winex11
ELF 7e569000-7e591000 Deferred
ELF 7e591000-7e5ca000 Deferred
ELF 7e5ca000-7e5e3000 Deferred
ELF 7e5e3000-7e67e000 Deferred
ELF 7e6a5000-7e729000 Deferred        rpcrt4<elf>
 \-PE 7e6b0000-7e729000 \               rpcrt4
ELF 7e729000-7e867000 Dwarf           ole32<elf>
 \-PE 7e740000-7e867000 \               ole32
ELF 7e867000-7e9c4000 Dwarf           user32<elf>
 \-PE 7e880000-7e9c4000 \               user32
ELF 7e9c4000-7ea34000 Deferred        advapi32<elf>
 \-PE 7e9d0000-7ea34000 \               advapi32
ELF 7ea34000-7eb53000 Deferred        gdi32<elf>
 \-PE 7ea40000-7eb53000 \               gdi32
ELF 7eb53000-7ec00000 Deferred        msvcrt<elf>
 \-PE 7eb70000-7ec00000 \               msvcrt
ELF 7ec00000-7ec0d000 Deferred
ELF 7ec0d000-7ec26000 Deferred
ELF 7ef96000-7efd9000 Deferred
ELF 7efe7000-7f000000 Deferred        version<elf>
 \-PE 7eff0000-7f000000 \               version
ELF f73a3000-f73af000 Deferred
ELF f73b0000-f73b5000 Deferred
ELF f73b5000-f7569000 Dwarf 
ELF f756a000-f7585000 Deferred
ELF f7587000-f7590000 Deferred
ELF f75a3000-f75ac000 Deferred
ELF f75ac000-f7761000 Dwarf 
ELF f7763000-f7785000 Deferred
ELF f7785000-f7786000 Deferred        [vdso].so
process  tid      prio (all id:s are in hex)
0000000c services.exe
0000001c    0
0000001b    0
00000012    0
0000000e    0
0000000d    0
00000010 winedevice.exe
0000001a    0
00000017    0
00000015    0
00000011    0
00000018 plugplay.exe
0000001e    0
0000001d    0
00000019    0
0000001f explorer.exe
00000021    0
00000020    0
00000022 (D) C:\Program Files\Microsoft Office\Office12\POWERPNT.EXE
0000003b    0
0000003a    0
00000039    0
00000038    0
00000037    0
00000036    0
00000035    0
00000034    0
00000033    0
00000032    0
0000002b    0
0000002a    0
00000029    0
00000028   -1
00000026    0
00000025    0
00000023    0 <==
0000003c rpcss.exe
00000044    0
00000043    0
00000042    0
00000041    0
00000040    0
0000003e    0
0000003d    0
System information:
   Wine build: wine-1.7.4-7212-g3738b01
   Platform: i386
   Host system: Linux
   Host version: 3.8.0-19-generic
Silviu Cojocaru
Silviu Cojocaru Omniscient Mystical Exalted Nigh-invincible Supreme Raging Atomic Dragon Turbo Chief Senior Advocate, Rank 8
Posted 2014-01-22 06:48
Peter Webster Posted:

It seems I cant have support until I buy the license (I have previously been a license customer of version 10.x). but I'm not going to buy a license if it doesnt run powerpoint.

Have you actually contacted Codeweavers support and they said no? If you did not, then do so... they'll help.

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