Microsoft Office 2016

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Word works; Excel and Powerpoint do not
Gabe A
Gabe A
Posted 2017-12-17 17:46
Installed using Pro Plus 2016 (my institute's version; 32-bit)

Word seems to work. But I got two different backtraces when trying to fire up Powerpoint (null pointer exception; on the loading screen) and Excel (Unhandled exception: unimplemented function KERNEL32.dll.FindNLSStringEx called in 32-bit code (0x7bc51e21); on the Start screen).

What version of Office 2016 is supported? Home? Pro? What type of activation? Little sparse on the details unfortunately.  

My system is Ubuntu 16.04. I have an Ivy Bridge Xeon with 20 cores (40 threads) and 384GB RAM. I used the latest CrossOver as of this post with updated recipes.
Benjamin CALLAR
Benjamin CALLAR
Posted 2017-12-29 03:30
Hi,

Same issue for me.
Here is the log when i try to start Excel 2016 in Crossover 17. Same with Powerpoint 2016. Word 2016 works great !

fixme:mscoree:get_runtime_info unsupported runtimeinfo flags 50
fixme:mscoree:get_runtime Unrecognized version L"v2.0.0"
err:mscoree:CLRRuntimeInfo_GetRuntimeDirectory error reading registry key for installroot
fixme:ntdll:EtwEventRegister ({02fd33df-f746-4a10-93a0-2bc6273bc8e4}, 0x2b7ccaf, 0x2c95978, 0x2ca7dc0) stub.
fixme:win:RegisterRawInputDevices Unhandled flags 0x20 for device 2.
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:heap:RtlSetHeapInformation 0x110000 1 (nil) 0 stub
fixme:wer:WerRegisterMemoryBlock (0xcb3f5e0 4) stub
fixme:vcruntime:__telemetry_main_invoke_trigger (0xc9e0000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:sync:SetWaitableTimerEx (0x39c, 0x33d9e0, 0, (nil), (nil), (nil), 1200000) semi-stub
fixme:module:load_library unsupported flag(s) used (flags: 0x00000800)
fixme:module:load_library unsupported flag(s) used (flags: 0x00000800)
fixme:module:load_library unsupported flag(s) used (flags: 0x00000800)
fixme:ntdll:EtwEventRegister ({5eec90ab-c022-44b2-a5dd-fd716a222a15}, 0x401123, 0x4b67c8, 0x4b67e0) stub.
fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 0x4afa38, 43) stub
fixme:module:load_library unsupported flag(s) used (flags: 0x00000800)
fixme:module:load_library unsupported flag(s) used (flags: 0x00000800)
fixme:module:load_library unsupported flag(s) used (flags: 0x00000800)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:dbghelp:MiniDumpWriteDump NIY MiniDumpWithDataSegs
err:winediag:wined3d_dll_init Setting maximum allowed wined3d GL version to 3.2.
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00001000)
fixme:module:load_library unsupported flag(s) used (flags: 0x00000800)
fixme:ver:GetCurrentPackageId (0x33fdb4 (nil)): stub
wine: Unhandled page fault on write access to 0x00000000 at address 0x3ef74d8 (thread 0035), starting debugger...


System informations :

CrossOver Linux 17.0.0
Install location: /opt/cxoffice
64-bit OS
Desktop session: gnome
Window manager: GNOME Shell
Locale: fr_FR.UTF-8

Contents of /etc/os-release:
NAME="Ubuntu"
VERSION="17.04 (Zesty Zapus)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 17.04"
VERSION_ID="17.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=zesty
UBUNTU_CODENAME=zesty

cxdiag output:
[Properties]
"display.depth"="24"

[Properties]
"opengl.vendor"="Intel Open Source Technology Center"

[Properties]
"opengl.version"="3.0 Mesa 17.0.7"

[Properties]
"opengl.renderer"="Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2) x86/MMX/SSE2"

[Properties]
"opengl.glsl_version"="1.30"
Paul van Schayck
Paul van Schayck
Posted 2018-01-31 10:36
I'm also affected by this error. It pops up after a while in Word.

wine: Call from 0x7bc51e21 to unimplemented function KERNEL32.dll.FindNLSStringEx, aborting
wine: Unimplemented function KERNEL32.dll.FindNLSStringEx called at address 0x7bc51e21 (thread 0249), starting debugger...
Michael Fox
Michael Fox
Posted 2018-10-16 10:55
I have the same issue. Word works OK. Excel boots up but never completes. Powerpoint won't boot up at all. This is in Linux Mint 19.
Michael Peintinger
Michael Peintinger
Posted 2018-11-13 19:07
I do have a similar problem. Word works, Access works. Powerpoint does not.

I am using Ubuntu 64 bit running Crossever 18 with Office 2016 32 bit.

Unhandled exception: page fault on write access to 0x00000000 in 32-bit code (0x026ed79b).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
EIP:026ed79b ESP:0033f5a8 EBP:0033f5b4 EFLAGS:00210246(  R- --  I  Z- -P- )
EAX:00000008 EBX:0033f630 ECX:00000000 EDX:00000000
ESI:030ae210 EDI:00000003
Stack dump:
0x0033f5a8:  0249cd26 0033f630 011da040 0033f5e0
0x0033f5b8:  0249c97e 0033f630 5998363c 10859c1c
0x0033f5c8:  0033f630 10a45788 0033f5c0 0033fb00
0x0033f5d8:  02dbb0f3 00000000 0033f5f0 0249d35f
0x0033f5e8:  011da878 00000003 0033f604 01ef994f
0x0033f5f8:  0033f630 00000003 00000003 0033f614
Backtrace:
=>0 0x026ed79b in mso (+0x25d79b) (0x0033f5b4)
 1 0x0249c97e in mso (+0xc97d) (0x0033f5e0)
 2 0x0249d35f in mso (+0xd35e) (0x0033f5f0)
 3 0x01ef994f in mso99lwin32client (+0x994e) (0x0033f604)
 4 0x0249d25f in mso (+0xd25e) (0x0033f614)
 5 0x0249ead6 in mso (+0xead5) (0x0033f660)
 6 0x0249ea65 in mso (+0xea64) (0x0033f684)
 7 0x10007190 in ppcore (+0x718f) (0x0033fadc)
 8 0x10006940 in ppcore (+0x693f) (0x0033fb0c)
 9 0x10005f80 in ppcore (+0x5f7f) (0x0033fb38)
 10 0x10006044 in ppcore (+0x6043) (0x0033fb64)
 11 0x100093d5 in ppcore (+0x93d4) (0x0033fb94)
 12 0x100093a5 in ppcore (+0x93a4) (0x0033fbac)
 13 0x1000601b in ppcore (+0x601a) (0x0033fe04)
 14 0x100065da in ppcore (+0x65d9) (0x0033fe78)
 15 0x004016ed in powerpnt (+0x16ec) (0x0033fe84)
 16 0x004016bf in powerpnt (+0x16be) (0x0033fed0)
 17 0x7b461602 call_process_entry+0x11() in kernel32 (0x0033fee8)
 18 0x7b463c33 in kernel32 (+0x43c32) (0x0033ffd8)
 19 0x7b46160e call_process_entry+0x1d() in kernel32 (0x0033ffec)
0x026ed79b: movl $0x1,0x00000000
Modules:
Module Address Debug info Name (193 modules)
PE  350000-  3bd000 Deferred        msvcp140
PE  400000-  5c5000 Export          powerpnt
PE  5d0000- 11c2000 Deferred        oart
PE 12e0000- 14b5000 Deferred        mso20win32client
PE 14c0000- 17c2000 Deferred        mso30win32client
PE 17d0000- 1ee5000 Deferred        mso40uiwin32client
PE 1ef0000- 2488000 Export          mso99lwin32client
PE 2490000- 3242000 Export          mso
PE 3840000- 3966000 Deferred        ppintl
PE 9140000- 927a000 Deferred        ppresources
PE 10000000-10b5f000 Export          ppcore
ELF 7a800000-7a93b000 Deferred        opengl32<elf>
 \-PE 7a820000-7a93b000 \               opengl32
ELF 7b400000-7b7ed000 Dwarf           kernel32<elf>
 \-PE 7b420000-7b7ed000 \               kernel32
ELF 7bc00000-7bd21000 Deferred        ntdll<elf>
 \-PE 7bc40000-7bd21000 \               ntdll
ELF 7c000000-7c003000 Deferred        <wine-loader>
ELF 7d8e0000-7d8e7000 Deferred        libxfixes.so.3
ELF 7d8e7000-7d8f3000 Deferred        libxcursor.so.1
ELF 7d9f3000-7da06000 Deferred        libxi.so.6
ELF 7da06000-7da0a000 Deferred        libxcomposite.so.1
ELF 7da0a000-7da17000 Deferred        libxrandr.so.2
ELF 7da17000-7da23000 Deferred        libxrender.so.1
ELF 7da23000-7da2a000 Deferred        libxxf86vm.so.1
ELF 7da2a000-7da2f000 Deferred        libxinerama.so.1
ELF 7da2f000-7da4d000 Deferred        libbsd.so.0
ELF 7da4d000-7da54000 Deferred        libxdmcp.so.6
ELF 7da54000-7da58000 Deferred        libxau.so.6
ELF 7da58000-7da86000 Deferred        libxcb.so.1
ELF 7da86000-7dbd2000 Deferred        libx11.so.6
ELF 7dbd2000-7dbe7000 Deferred        libxext.so.6
ELF 7dc15000-7dca5000 Deferred        winex11<elf>
 \-PE 7dc20000-7dca5000 \               winex11
ELF 7dca5000-7dcc8000 Deferred        imm32<elf>
 \-PE 7dcb0000-7dcc8000 \               imm32
ELF 7dfa2000-7dfac000 Deferred        libuuid.so.1
ELF 7dfac000-7dfe7000 Deferred        libexpat.so.1
ELF 7dfe7000-7e032000 Deferred        libfontconfig.so.1
ELF 7e032000-7e051000 Deferred        libz.so.1
ELF 7e051000-7e08b000 Deferred        libpng16.so.16
ELF 7e08b000-7e148000 Deferred        libfreetype.so.6
ELF 7e176000-7e1ea000 Deferred        shlwapi<elf>
 \-PE 7e180000-7e1ea000 \               shlwapi
ELF 7e1ea000-7e27a000 Deferred        gdiplus<elf>
 \-PE 7e200000-7e27a000 \               gdiplus
ELF 7e27a000-7e28d000 Deferred        api-ms-win-crt-utility-l1-1-0<elf>
 \-PE 7e280000-7e28d000 \               api-ms-win-crt-utility-l1-1-0
ELF 7e28d000-7e2a0000 Deferred        api-ms-win-crt-environment-l1-1-0<elf>
 \-PE 7e290000-7e2a0000 \               api-ms-win-crt-environment-l1-1-0
ELF 7e2a0000-7e2b3000 Deferred        api-ms-win-crt-filesystem-l1-1-0<elf>
 \-PE 7e2b0000-7e2b3000 \               api-ms-win-crt-filesystem-l1-1-0
ELF 7e2b3000-7e2c6000 Deferred        api-ms-win-crt-time-l1-1-0<elf>
 \-PE 7e2c0000-7e2c6000 \               api-ms-win-crt-time-l1-1-0
ELF 7e2c6000-7e2db000 Deferred        api-ms-win-crt-convert-l1-1-0<elf>
 \-PE 7e2d0000-7e2db000 \               api-ms-win-crt-convert-l1-1-0
ELF 7e2db000-7e2f1000 Deferred        api-ms-win-crt-multibyte-l1-1-0<elf>
 \-PE 7e2e0000-7e2f1000 \               api-ms-win-crt-multibyte-l1-1-0
ELF 7e2f1000-7e306000 Deferred        api-ms-win-crt-string-l1-1-0<elf>
 \-PE 7e300000-7e306000 \               api-ms-win-crt-string-l1-1-0
ELF 7e306000-7e385000 Deferred        rpcrt4<elf>
 \-PE 7e310000-7e385000 \               rpcrt4
ELF 7e385000-7e39e000 Deferred        version<elf>
 \-PE 7e390000-7e39e000 \               version
ELF 7e39e000-7e5a2000 Deferred        user32<elf>
 \-PE 7e3b0000-7e5a2000 \               user32
ELF 7e5a2000-7e6f7000 Deferred        ole32<elf>
 \-PE 7e5c0000-7e6f7000 \               ole32
ELF 7e6f7000-7e825000 Deferred        gdi32<elf>
 \-PE 7e700000-7e825000 \               gdi32
ELF 7e825000-7e8a0000 Deferred        advapi32<elf>
 \-PE 7e830000-7e8a0000 \               advapi32
ELF 7e8a0000-7e8b3000 Deferred        api-ms-win-crt-heap-l1-1-0<elf>
 \-PE 7e8b0000-7e8b3000 \               api-ms-win-crt-heap-l1-1-0
ELF 7e8b3000-7e8c6000 Deferred        api-ms-win-crt-locale-l1-1-0<elf>
 \-PE 7e8c0000-7e8c6000 \               api-ms-win-crt-locale-l1-1-0
ELF 7e8c6000-7e8da000 Deferred        api-ms-win-crt-stdio-l1-1-0<elf>
 \-PE 7e8d0000-7e8da000 \               api-ms-win-crt-stdio-l1-1-0
ELF 7e8da000-7e8f2000 Deferred        api-ms-win-crt-math-l1-1-0<elf>
 \-PE 7e8e0000-7e8f2000 \               api-ms-win-crt-math-l1-1-0
ELF 7e8f2000-7e9ea000 Deferred        ucrtbase<elf>
 \-PE 7e910000-7e9ea000 \               ucrtbase
ELF 7e9ea000-7e9ff000 Deferred        libnss_files.so.2
ELF 7e9ff000-7ea1a000 Deferred        libnsl.so.1
ELF 7ea1f000-7ea33000 Deferred        api-ms-win-crt-runtime-l1-1-0<elf>
 \-PE 7ea20000-7ea33000 \               api-ms-win-crt-runtime-l1-1-0
ELF 7ea33000-7ea48000 Deferred        vcruntime140<elf>
 \-PE 7ea40000-7ea48000 \               vcruntime140
ELF 7eec1000-7efc7000 Deferred        libm.so.6
ELF 7efc7000-7efd2000 Deferred        librt.so.1
ELF 7efd5000-7efe3000 Deferred        libnss_nis.so.2
ELF 7efe3000-7efed000 Deferred        libnss_compat.so.2
ELF 7efed000-7f000000 Deferred        wow64cpu<elf>
 \-PE 7eff0000-7f000000 \               wow64cpu
ELF f449c000-f4500000 Deferred        dbghelp<elf>
 \-PE f44a0000-f4500000 \               dbghelp
ELF f481c000-f4852000 Deferred        mscoree<elf>
 \-PE f4820000-f4852000 \               mscoree
ELF f4852000-f48a7000 Deferred        libgssapi_krb5.so.2
ELF f48a7000-f48dd000 Deferred        libk5crypto.so.3
ELF f48dd000-f49bb000 Deferred        libkrb5.so.3
ELF f49e9000-f4a74000 Deferred        libgmp.so.10
ELF f4a74000-f4aaa000 Deferred        libhogweed.so.4
ELF f4aaa000-f4ae6000 Deferred        libnettle.so.6
ELF f4ae6000-f4afb000 Deferred        libtasn1.so.6
ELF f4afb000-f4c7d000 Deferred        libunistring.so.2
ELF f4c7d000-f4dcb000 Deferred        libp11-kit.so.0
ELF f4dcb000-f4f97000 Deferred        libgnutls.so.30
ELF f4f97000-f5000000 Deferred        dwrite<elf>
 \-PE f4fa0000-f5000000 \               dwrite
ELF f5107000-f510c000 Deferred        libkeyutils.so.1
ELF f510c000-f512c000 Deferred        libidn2.so.0
ELF f512c000-f5146000 Deferred        libresolv.so.2
ELF f5148000-f5156000 Deferred        libkrb5support.so.0
ELF f5156000-f515b000 Deferred        libcom_err.so.2
ELF f515b000-f5174000 Deferred        kerberos<elf>
 \-PE f5160000-f5174000 \               kerberos
ELF f5174000-f519c000 Deferred        iphlpapi<elf>
 \-PE f5180000-f519c000 \               iphlpapi
ELF f519c000-f51cb000 Deferred        netapi32<elf>
 \-PE f51a0000-f51cb000 \               netapi32
ELF f51cb000-f5200000 Deferred        secur32<elf>
 \-PE f51d0000-f5200000 \               secur32
ELF f5302000-f530b000 Deferred        libffi.so.6
ELF f5f5e000-f5f6a000 Deferred        libpciaccess.so.0
ELF f5f6a000-f5f79000 Deferred        libdrm_radeon.so.1
ELF f5f79000-f5f83000 Deferred        libdrm_nouveau.so.2
ELF f5f83000-f5faa000 Deferred        libdrm_intel.so.1
ELF f5faa000-f6a92000 Deferred        i965_dri.so
ELF f6a92000-f6aa6000 Deferred        libdrm.so.2
ELF f6aa6000-f6aad000 Deferred        libxcb-dri2.so.0
ELF f6aad000-f6acb000 Deferred        libxcb-glx.so.0
ELF f6acb000-f6ad0000 Deferred        libx11-xcb.so.1
ELF f6ad0000-f6ad4000 Deferred        libxdamage.so.1
ELF f6ad4000-f6af2000 Deferred        libglapi.so.0
ELF f6af2000-f6b69000 Deferred        libglx_mesa.so.0
ELF f6bb7000-f6bd5000 Deferred        libgcc_s.so.1
ELF f6d5c000-f6dd6000 Deferred        libglu.so.1
ELF f6dd6000-f6e38000 Deferred        libgldispatch.so.0
ELF f6e38000-f6e5c000 Deferred        libglx.so.0
ELF f6e5c000-f6ec2000 Deferred        libgl.so.1
ELF f6ec4000-f6ec7000 Deferred        libxshmfence.so.1
ELF f6ec7000-f6ed0000 Deferred        libxcb-sync.so.1
ELF f6ef0000-f6f07000 Deferred        wtsapi32<elf>
 \-PE f6f00000-f6f07000 \               wtsapi32
ELF f6f4d000-f6fc0000 Deferred        d3dcompiler_47<elf>
 \-PE f6f60000-f6fc0000 \               d3dcompiler_47
ELF f6fc0000-f6fff000 Deferred        d3d10<elf>
 \-PE f6fd0000-f6fff000 \               d3d10
ELF f6fff000-f7158000 Deferred        wined3d<elf>
 \-PE f7010000-f7158000 \               wined3d
ELF f7158000-f718e000 Deferred        dxgi<elf>
 \-PE f7160000-f718e000 \               dxgi
ELF f718e000-f71fc000 Deferred        d3d11<elf>
 \-PE f7190000-f71fc000 \               d3d11
ELF f71fc000-f7211000 Deferred        d3d10core<elf>
 \-PE f7200000-f7211000 \               d3d10core
ELF f7211000-f7226000 Deferred        d3d10_1<elf>
 \-PE f7220000-f7226000 \               d3d10_1
ELF f7226000-f7286000 Deferred        d2d1<elf>
 \-PE f7230000-f7286000 \               d2d1
ELF f7286000-f72a5000 Deferred        cabinet<elf>
 \-PE f7290000-f72a5000 \               cabinet
ELF f72a5000-f72ea000 Deferred        usp10<elf>
 \-PE f72b0000-f72ea000 \               usp10
ELF f72ea000-f7425000 Deferred        comctl32<elf>
 \-PE f72f0000-f7425000 \               comctl32
ELF f7425000-f7462000 Deferred        ws2_32<elf>
 \-PE f7430000-f7462000 \               ws2_32
ELF f7462000-f7489000 Deferred        mpr<elf>
 \-PE f7470000-f7489000 \               mpr
ELF f7489000-f7503000 Deferred        wininet<elf>
 \-PE f7490000-f7503000 \               wininet
ELF f7503000-f77dd000 Deferred        shell32<elf>
 \-PE f7510000-f77dd000 \               shell32
ELF f77dd000-f7879000 Deferred        urlmon<elf>
 \-PE f77f0000-f7879000 \               urlmon
ELF f7879000-f79a5000 Deferred        msi<elf>
 \-PE f7880000-f79a5000 \               msi
ELF f79a5000-f79b9000 Deferred        slc<elf>
 \-PE f79b0000-f79b9000 \               slc
ELF f79b9000-f7af0000 Deferred        oleaut32<elf>
 \-PE f79d0000-f7af0000 \               oleaut32
ELF f7af3000-f7af9000 Deferred        libdl.so.2
ELF f7af9000-f7cda000 Deferred        libc.so.6
ELF f7cda000-f7cfc000 Deferred        libpthread.so.0
ELF f7d02000-f7d07000 Deferred        libxcb-present.so.0
ELF f7d07000-f7d0d000 Deferred        libxcb-dri3.so.0
ELF f7d0d000-f7d20000 Deferred        msimg32<elf>
 \-PE f7d10000-f7d20000 \               msimg32
ELF f7d2a000-f7ee2000 Dwarf           libwine.so.1
ELF f7ee4000-f7f0e000 Deferred        ld-linux.so.2
ELF f7f11000-f7f13000 Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
0000000c services.exe
00000093    0
00000080    0
0000002e    0
00000026    0
00000020    0
0000001b    0
00000011    0
0000000e    0
0000000d    0
0000000f winedevice.exe
00000018    0
00000015    0
00000014    0
00000010    0
00000019 plugplay.exe
0000001d    0
0000001c    0
0000001a    0
0000001e svchost.exe
0000008e    0
00000038    0
00000037    0
00000023    0
00000022    0
00000021    0
0000001f    0
00000024 winedevice.exe
0000002b    0
00000028    0
00000027    0
00000025    0
0000002c rpcss.exe
00000032    0
00000031    0
00000030    0
0000002f    0
0000002d    0
0000007e OSPPSVC.EXE
00000091    0
0000008a    0
00000087    0
00000085    0
00000083    0
00000081    0
0000007f    0
00000104 explorer.exe
00000108    0
00000107    0
00000106    0
00000105    0
00000109 (D) C:\Program Files\Microsoft Office\Office16\POWERPNT.EXE
00000114    1
00000110    0
0000010f    0
0000010e    0
0000010d    0
0000010c    0
0000010b    0
0000010a    0 <==
System information:
   Wine build: wine-3.14-7989-gc984b52
   Platform: i386
   Version: Windows 7
   Host system: Linux
   Host version: 4.18.0-10-generic
Michael Peintinger
Michael Peintinger
Posted 2018-11-20 18:05
I got this resolved.

Right click on bottle -> Settings -> Uncheck 'Performance Enhanced Graphics'

After that PowerPoint 32bit lauches.

Marco Brusa
Marco Brusa
Posted 2019-03-23 02:00
I have try with these settings but the graphic is mixed with background. Working for Word Excel Publisher but PowerPoint do not start yet
Suporte iLand
Suporte iLand
Posted 2019-04-03 15:12
Hello.

I have the same issue on CrossOver 18.5.0, even with enhanced graphics disabled. Word and Excel works fine, but PowerPoint won't start.
ianni67
ianni67
Posted 2019-04-04 05:36
The same issues for me. Word works, excel works, powerpoint hangs forever at startup. I tried disabling improved graphics, to no avail.
Chung-You Shih
Chung-You Shih
Posted 2019-07-29 19:49
Same issue for me with powerpoint. Here is the error code

Unhandled exception: page fault on write access to 0x00000000 in 32-bit code (0x026ed79b).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
EIP:026ed79b ESP:0033f5a8 EBP:0033f5b4 EFLAGS:00210246(  R- --  I  Z- -P- )
EAX:00000008 EBX:0033f630 ECX:00000000 EDX:00000000
ESI:030ae210 EDI:00000003
Stack dump:
0x0033f5a8:  0249cd26 0033f630 011da040 0033f5e0
0x0033f5b8:  0249c97e 0033f630 5a8dd210 10859c1c
0x0033f5c8:  0033f630 10a45788 0033f5c0 0033fb00
0x0033f5d8:  02dbb0f3 00000000 0033f5f0 0249d35f
0x0033f5e8:  011da878 00000003 0033f604 01ef994f
0x0033f5f8:  0033f630 00000003 00000003 0033f614
Backtrace:
=>0 0x026ed79b EntryPoint+0x25c79b() in mso (0x0033f5b4)
 1 0x0249c97e EntryPoint+0xb97d() in mso (0x0033f5e0)
 2 0x0249d35f EntryPoint+0xc35e() in mso (0x0033f5f0)
 3 0x01ef994f in mso99lwin32client (+0x994e) (0x0033f604)
 4 0x0249d25f EntryPoint+0xc25e() in mso (0x0033f614)
 5 0x0249ead6 EntryPoint+0xdad5() in mso (0x0033f660)
 6 0x0249ea65 EntryPoint+0xda64() in mso (0x0033f684)
 7 0x10007190 EntryPoint+0xffffffff() in ppcore (0x0033fadc)
 8 0x10006940 EntryPoint+0xffffffff() in ppcore (0x0033fb0c)
 9 0x10005f80 EntryPoint+0xffffffff() in ppcore (0x0033fb38)
 10 0x10006044 EntryPoint+0xffffffff() in ppcore (0x0033fb64)
 11 0x100093d5 EntryPoint+0xffffffff() in ppcore (0x0033fb94)
 12 0x100093a5 EntryPoint+0xffffffff() in ppcore (0x0033fbac)
 13 0x1000601b EntryPoint+0xffffffff() in ppcore (0x0033fe04)
 14 0x100065da EntryPoint+0xffffffff() in ppcore (0x0033fe78)
 15 0x004016ed EntryPoint+0x4a6() in powerpnt (0x0033fe84)
 16 0x004016bf EntryPoint+0x478() in powerpnt (0x0033fed0)
 17 0x7b462392 call_process_entry+0x11() in kernel32 (0x0033fee8)
 18 0x7b464103 ExitProcess+0x1d62() in kernel32 (0x0033ffd8)
 19 0x7b46239e call_process_entry+0x1d() in kernel32 (0x0033ffec)
0x026ed79b EntryPoint+0x25c79b in mso: movl $0x1,0x00000000
Modules:
Module Address Debug info Name (197 modules)
PE  350000-  3bd000 Deferred        msvcp140
PE  400000-  5c5000 Export          powerpnt
PE  5d0000- 11c2000 Deferred        oart
PE 12e0000- 14b5000 Deferred        mso20win32client
PE 14c0000- 17c2000 Deferred        mso30win32client
PE 17d0000- 1ee5000 Deferred        mso40uiwin32client
PE 1ef0000- 2488000 Export          mso99lwin32client
PE 2490000- 3242000 Export          mso
PE 3840000- 3966000 Deferred        ppintl
PE 9140000- 927a000 Deferred        ppresources
PE 10000000-10b5f000 Export          ppcore
ELF 7a800000-7a93e000 Deferred        opengl32<elf>
 \-PE 7a820000-7a93e000 \               opengl32
ELF 7b400000-7b7fa000 Dwarf           kernel32<elf>
 \-PE 7b420000-7b7fa000 \               kernel32
ELF 7bc00000-7bd24000 Deferred        ntdll<elf>
 \-PE 7bc40000-7bd24000 \               ntdll
ELF 7c000000-7c003000 Deferred        <wine-loader>
ELF 7ddab000-7ddb2000 Deferred        libxfixes.so.3
ELF 7dddb000-7dde8000 Deferred        libxrandr.so.2
ELF 7ddeb000-7ddf7000 Deferred        libxcursor.so.1
ELF 7ddfb000-7de0e000 Deferred        libxi.so.6
ELF 7de13000-7de2f000 Deferred        libbsd.so.0
ELF 7de33000-7de3a000 Deferred        libxdmcp.so.6
ELF 7de3b000-7de3f000 Deferred        libxau.so.6
ELF 7de43000-7de6f000 Deferred        libxcb.so.1
ELF 7de73000-7dfc1000 Deferred        libx11.so.6
ELF 7dfc3000-7dfd8000 Deferred        libxext.so.6
ELF 7dfdb000-7dfdf000 Deferred        libxcomposite.so.1
ELF 7dfe3000-7dfef000 Deferred        libxrender.so.1
ELF 7dff3000-7dffa000 Deferred        libxxf86vm.so.1
ELF 7dffb000-7dfff000 Deferred        libxinerama.so.1
ELF 7e003000-7e093000 Deferred        winex11<elf>
 \-PE 7e010000-7e093000 \               winex11
ELF 7e093000-7e0b6000 Deferred        imm32<elf>
 \-PE 7e0a0000-7e0b6000 \               imm32
ELF 7e273000-7e29d000 Deferred        libexpat.so.1
ELF 7e2a3000-7e2e6000 Deferred        libfontconfig.so.1
ELF 7e313000-7e34d000 Deferred        libpng16.so.16
ELF 7e353000-7e36e000 Deferred        libz.so.1
ELF 7e373000-7e427000 Deferred        libfreetype.so.6
ELF 7e453000-7e476000 Deferred        shcore<elf>
 \-PE 7e460000-7e476000 \               shcore
ELF 7e47b000-7e4e8000 Deferred        shlwapi<elf>
 \-PE 7e490000-7e4e8000 \               shlwapi
ELF 7e4eb000-7e57c000 Deferred        gdiplus<elf>
 \-PE 7e500000-7e57c000 \               gdiplus
ELF 7e583000-7e596000 Deferred        api-ms-win-crt-utility-l1-1-0<elf>
 \-PE 7e590000-7e596000 \               api-ms-win-crt-utility-l1-1-0
ELF 7e59b000-7e5ae000 Deferred        api-ms-win-crt-environment-l1-1-0<elf>
 \-PE 7e5a0000-7e5ae000 \               api-ms-win-crt-environment-l1-1-0
ELF 7e5b3000-7e5c6000 Deferred        api-ms-win-crt-filesystem-l1-1-0<elf>
 \-PE 7e5c0000-7e5c6000 \               api-ms-win-crt-filesystem-l1-1-0
ELF 7e5cb000-7e5de000 Deferred        api-ms-win-crt-time-l1-1-0<elf>
 \-PE 7e5d0000-7e5de000 \               api-ms-win-crt-time-l1-1-0
ELF 7e5e3000-7e5f8000 Deferred        api-ms-win-crt-convert-l1-1-0<elf>
 \-PE 7e5f0000-7e5f8000 \               api-ms-win-crt-convert-l1-1-0
ELF 7e5fb000-7e611000 Deferred        api-ms-win-crt-multibyte-l1-1-0<elf>
 \-PE 7e600000-7e611000 \               api-ms-win-crt-multibyte-l1-1-0
ELF 7e613000-7e628000 Deferred        api-ms-win-crt-string-l1-1-0<elf>
 \-PE 7e620000-7e628000 \               api-ms-win-crt-string-l1-1-0
ELF 7e62b000-7e6af000 Deferred        rpcrt4<elf>
 \-PE 7e640000-7e6af000 \               rpcrt4
ELF 7e6b3000-7e6cc000 Deferred        version<elf>
 \-PE 7e6c0000-7e6cc000 \               version
ELF 7e6d3000-7e8da000 Deferred        user32<elf>
 \-PE 7e6f0000-7e8da000 \               user32
ELF 7e8db000-7ea31000 Deferred        ole32<elf>
 \-PE 7e8f0000-7ea31000 \               ole32
ELF 7ea33000-7eb63000 Deferred        gdi32<elf>
 \-PE 7ea40000-7eb63000 \               gdi32
ELF 7eb63000-7ebde000 Deferred        advapi32<elf>
 \-PE 7eb70000-7ebde000 \               advapi32
ELF 7ebe3000-7ebf6000 Deferred        api-ms-win-crt-heap-l1-1-0<elf>
 \-PE 7ebf0000-7ebf6000 \               api-ms-win-crt-heap-l1-1-0
ELF 7ebfb000-7ec0e000 Deferred        api-ms-win-crt-locale-l1-1-0<elf>
 \-PE 7ec00000-7ec0e000 \               api-ms-win-crt-locale-l1-1-0
ELF 7ec13000-7ec27000 Deferred        api-ms-win-crt-stdio-l1-1-0<elf>
 \-PE 7ec20000-7ec27000 \               api-ms-win-crt-stdio-l1-1-0
ELF 7ec2b000-7ec43000 Deferred        api-ms-win-crt-math-l1-1-0<elf>
 \-PE 7ec30000-7ec43000 \               api-ms-win-crt-math-l1-1-0
ELF 7ec43000-7ec57000 Deferred        api-ms-win-crt-runtime-l1-1-0<elf>
 \-PE 7ec50000-7ec57000 \               api-ms-win-crt-runtime-l1-1-0
ELF 7ec5b000-7ed55000 Deferred        ucrtbase<elf>
 \-PE 7ec80000-7ed55000 \               ucrtbase
ELF 7ed5b000-7ed6e000 Deferred        libnss_files.so.2
ELF 7ed73000-7ed80000 Deferred        libnss_nis.so.2
ELF 7ed83000-7ed9d000 Deferred        libnsl.so.1
ELF 7edb3000-7edc8000 Deferred        vcruntime140<elf>
 \-PE 7edc0000-7edc8000 \               vcruntime140
ELF 7ef6b000-7efc0000 Deferred        libm.so.6
ELF 7efc3000-7efcc000 Deferred        librt.so.1
ELF 7efdb000-7efe5000 Deferred        libnss_compat.so.2
ELF 7efeb000-7effe000 Deferred        wow64cpu<elf>
 \-PE 7eff0000-7effe000 \               wow64cpu
ELF ee633000-ee697000 Deferred        dbghelp<elf>
 \-PE ee640000-ee697000 \               dbghelp
ELF ee69b000-ee6d1000 Deferred        mscoree<elf>
 \-PE ee6a0000-ee6d1000 \               mscoree
ELF ee6eb000-ee73d000 Deferred        libgssapi_krb5.so.2
ELF ee76b000-ee770000 Deferred        libkeyutils.so.1
ELF ee773000-ee780000 Deferred        libkrb5support.so.0
ELF ee783000-ee7b9000 Deferred        libk5crypto.so.3
ELF ee7bb000-ee897000 Deferred        libkrb5.so.3
ELF ee8c3000-ee951000 Deferred        libgmp.so.10
ELF ee953000-ee989000 Deferred        libhogweed.so.4
ELF ee98b000-ee9c8000 Deferred        libnettle.so.6
ELF ee9cb000-ee9ff000 Deferred        libidn.so.11
ELF eea03000-eea65000 Deferred        libp11-kit.so.0
ELF eea6b000-eec30000 Deferred        libgnutls.so.30
ELF eec3b000-eec54000 Deferred        kerberos<elf>
 \-PE eec40000-eec54000 \               kerberos
ELF eec5b000-eec73000 Deferred        libresolv.so.2
ELF eec7b000-eec80000 Deferred        libcom_err.so.2
ELF eec83000-eec98000 Deferred        libtasn1.so.6
ELF eec9b000-eecc4000 Deferred        iphlpapi<elf>
 \-PE eeca0000-eecc4000 \               iphlpapi
ELF eeccb000-eecfa000 Deferred        netapi32<elf>
 \-PE eecd0000-eecfa000 \               netapi32
ELF ef00b000-ef040000 Deferred        secur32<elf>
 \-PE ef010000-ef040000 \               secur32
ELF ef043000-ef0ad000 Deferred        dwrite<elf>
 \-PE ef050000-ef0ad000 \               dwrite
ELF f1743000-f177c000 Deferred        libtxc_dxtn.so
ELF f1f83000-f1fa9000 Deferred        libncurses.so.5
ELF f1fab000-f1fce000 Deferred        libtinfo.so.5
ELF f1fd3000-f200a000 Deferred        libedit.so.2
ELF f200b000-f2014000 Deferred        libffi.so.6
ELF f201b000-f2032000 Deferred        libgpg-error.so.0
ELF f2033000-f4fa3000 Deferred        libllvm-3.9.so.1
ELF f4fa3000-f4fbf000 Deferred        libelf.so.1
ELF f4fc3000-f4fcf000 Deferred        libdrm_amdgpu.so.1
ELF f4fd3000-f4fe1000 Deferred        libdrm_radeon.so.1
ELF f4fe3000-f4fed000 Deferred        libdrm_nouveau.so.2
ELF f4ff3000-f5003000 Deferred        libsensors.so.4
ELF f5003000-f50d2000 Deferred        libgcrypt.so.20
ELF f50d3000-f5d09000 Deferred        radeonsi_dri.so
ELF f5d0b000-f5d29000 Deferred        libgcc_s.so.1
ELF f5eab000-f5f26000 Deferred        libglu.so.1
ELF f5f2b000-f5f3d000 Deferred        libdrm.so.2
ELF f5f43000-f5f49000 Deferred        libxcb-dri2.so.0
ELF f5f4b000-f5f68000 Deferred        libxcb-glx.so.0
ELF f5f6b000-f5f6e000 Deferred        libx11-xcb.so.1
ELF f5f73000-f5f77000 Deferred        libxdamage.so.1
ELF f5f7b000-f5f97000 Deferred        libglapi.so.0
ELF f5f9b000-f5f9e000 Deferred        libxshmfence.so.1
ELF f5fa3000-f5fab000 Deferred        libxcb-sync.so.1
ELF f5fab000-f5faf000 Deferred        libxcb-present.so.0
ELF f5fb3000-f6024000 Deferred        libgl.so.1
ELF f6053000-f606a000 Deferred        wtsapi32<elf>
 \-PE f6060000-f606a000 \               wtsapi32
ELF f60bb000-f612e000 Deferred        d3dcompiler_47<elf>
 \-PE f60c0000-f612e000 \               d3dcompiler_47
ELF f6133000-f6173000 Deferred        d3d10<elf>
 \-PE f6140000-f6173000 \               d3d10
ELF f6173000-f62c2000 Deferred        wined3d<elf>
 \-PE f6180000-f62c2000 \               wined3d
ELF f62c3000-f62f9000 Deferred        dxgi<elf>
 \-PE f62d0000-f62f9000 \               dxgi
ELF f62fb000-f6368000 Deferred        d3d11<elf>
 \-PE f6300000-f6368000 \               d3d11
ELF f636b000-f6380000 Deferred        d3d10core<elf>
 \-PE f6370000-f6380000 \               d3d10core
ELF f6383000-f6398000 Deferred        d3d10_1<elf>
 \-PE f6390000-f6398000 \               d3d10_1
ELF f639b000-f63fa000 Deferred        d2d1<elf>
 \-PE f63a0000-f63fa000 \               d2d1
ELF f63fb000-f641a000 Deferred        cabinet<elf>
 \-PE f6400000-f641a000 \               cabinet
ELF f641b000-f6460000 Deferred        usp10<elf>
 \-PE f6420000-f6460000 \               usp10
ELF f6463000-f65a1000 Deferred        comctl32<elf>
 \-PE f6470000-f65a1000 \               comctl32
ELF f65a3000-f65da000 Deferred        ws2_32<elf>
 \-PE f65b0000-f65da000 \               ws2_32
ELF f65db000-f6603000 Deferred        mpr<elf>
 \-PE f65e0000-f6603000 \               mpr
ELF f6603000-f667f000 Deferred        wininet<elf>
 \-PE f6610000-f667f000 \               wininet
ELF f6683000-f7045000 Deferred        shell32<elf>
 \-PE f6690000-f7045000 \               shell32
ELF f704b000-f70e8000 Deferred        urlmon<elf>
 \-PE f7060000-f70e8000 \               urlmon
ELF f70eb000-f721b000 Deferred        msi<elf>
 \-PE f7100000-f721b000 \               msi
ELF f721b000-f7230000 Deferred        slc<elf>
 \-PE f7220000-f7230000 \               slc
ELF f7233000-f7361000 Deferred        oleaut32<elf>
 \-PE f7250000-f7361000 \               oleaut32
ELF f736b000-f7370000 Deferred        libdl.so.2
ELF f7373000-f752b000 Deferred        libc.so.6
ELF f752b000-f7548000 Deferred        libpthread.so.0
ELF f7553000-f7557000 Deferred        libxcb-dri3.so.0
ELF f755b000-f756e000 Deferred        msimg32<elf>
 \-PE f7560000-f756e000 \               msimg32
ELF f7573000-f772b000 Dwarf           libwine.so.1
ELF f772b000-f7750000 Deferred        ld-linux.so.2
Threads:
process  tid      prio (all id:s are in hex)
0000000c services.exe
0000002a    0
00000024    0
0000001e    0
00000019    0
00000011    0
0000000e    0
0000000d    0
0000000f winedevice.exe
00000016    0
00000015    0
00000014    0
00000010    0
00000017 plugplay.exe
0000001b    0
0000001a    0
00000018    0
0000001c svchost.exe
00000034    0
00000033    0
00000021    0
00000020    0
0000001f    0
0000001d    0
00000022 winedevice.exe
00000027    0
00000026    0
00000025    0
00000023    0
00000028 rpcss.exe
0000002e    0
0000002d    0
0000002c    0
0000002b    0
00000029    0
00000035 explorer.exe
00000039    0
00000038    0
00000037    0
00000036    0
0000003a (D) C:\Program Files\Microsoft Office\Office16\POWERPNT.EXE
00000042   15
00000041    0
00000040    0
0000003f    0
0000003e    0
0000003d    0
0000003c    0
0000003b    0 <==
System information:
   Wine build: wine-4.0-7676-g27b3bf6
   Platform: i386
   Version: Windows 7
   Host system: Linux
   Host version: 4.9.0-9-amd64
Aniello Mennella
Aniello Mennella Chief Senior Advocate
Posted 2019-09-10 03:48
With Ubuntu 18.04 and Crossover 18.5 Powerpoint starts, but the login to the Microsoft account does not. Keeps rejecting the password (verified it's correct)

CrossOver Forums: the place to discuss running Windows applications on Mac and Linux

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