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Solved - Activation fails
David Meszlender
David Meszlender
Posted 2018-03-05 04:52
Hi,

I've installed Office 2016 via the download installer, but I have trouble activating it.

OS: Ubuntu 17.10 with 4.13.0-36-generic
Crossover version: 17.1 installed via .deb
Hardware: Dell XPS13 9360 with Intel 7200U

After installation and starting for example Word, it asks me to activate Office, but the program fails and tells me to try again later.


When I try to activate it via login-into my Office 365 (university account), the whole program crashes and crossover gives me this log:

Unhandled exception: 0xe0000002 in 32-bit code (0x7b43bc1c).
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
 EIP:7b43bc1c ESP:0033daf4 EBP:0033db68 EFLAGS:00000212(   - --  I   -A- - )
 EAX:7b428e59 EBX:7b639990 ECX:7b43bb90 EDX:00000000
 ESI:00000000 EDI:00000000
Stack dump:
0x0033daf4:  00000000 00000000 00000000 e0000002
0x0033db04:  00000000 00000000 7b43bc1c 00000000
0x0033db14:  ffffffff 7d309000 7d32eb00 0033db58
0x0033db24:  ffffcd34 0033db90 f7f2aa4f 00001000
0x0033db34:  7bc8401e 0033db60 00000002 00000008
0x0033db44:  00000000 0033db78 7b473111 0033db90
Backtrace:
=>0 0x7b43bc1c in kernel32 (+0x2bc1c) (0x0033db68)
  1 0x036d6ea5 (0x0033dd28)
  2 0x7e8c5742 in user32 (+0x55741) (0x0033ddd8)
  3 0x7e8c79c0 MsgWaitForMultipleObjectsEx+0xbf() in user32 (0x0033df18)
  4 0x7e8c7a0f WaitMessage+0x2e() in user32 (0x0033df58)
  5 0x0327e4cb (0x0033df70)
  6 0x03c38f3a (0x0033dfb0)
  7 0x03c39edb (0x0033e040)
  8 0x03c3afac (0x0033e074)
  9 0x043edf3a (0x0033e0f4)
  10 0x043ede20 (0x0033e154)
  11 0x048637c3 (0x0033e718)
  12 0x0486477c (0x0033e778)
  13 0x048645de (0x0033e7dc)
  14 0x04fd3a2b (0x0033e850)
  15 0x05294445 (0x0033f270)
  16 0x04bc860b (0x0033f290)
  17 0x03c71395 (0x0033f2c4)
  18 0x03c71465 (0x0033f2dc)
  19 0x03c72f49 (0x0033f324)
  20 0x03c7307d (0x0033f348)
  21 0x03c7372e (0x0033f368)
  22 0x03c6868d (0x0033f3b0)
  23 0x03d5c9ac (0x0033f3d8)
  24 0x03c68e28 (0x0033f414)
  25 0x03d676e8 (0x0033f438)
  26 0x03c68ef6 (0x0033f46c)
  27 0x03cdecaa (0x0033f4f0)
  28 0x03c9c676 (0x0033f504)
  29 0x03c5932a (0x0033f59c)
  30 0x03d7304e (0x0033f5ec)
  31 0x03d7326b (0x0033f6b8)
  32 0x03d7ed7b (0x0033f6e0)
  33 0x03c5550f (0x0033f704)
  34 0x03cdea09 (0x0033f7f8)
  35 0x03cdeea2 (0x0033f83c)
  36 0x03c9c626 (0x0033f854)
  37 0x03c591d4 (0x0033f8ec)
  38 0x03d7304e (0x0033f93c)
  39 0x03d7326b (0x0033fa04)
  40 0x03d7707b (0x0033fa18)
  41 0x03d77147 (0x0033fa5c)
  42 0x03d774d8 (0x0033fa8c)
  43 0x03d7b8fd (0x0033fb7c)
  44 0x03d80d99 (0x0033fbc8)
  45 0x7e8ff62a WINPROC_wrapper+0x19() in user32 (0x0033fbf8)
  46 0x7e8ffc6a in user32 (+0x8fc69) (0x0033fc48)
  47 0x7e901f85 in user32 (+0x91f84) (0x0033fc98)
  48 0x7e8c774b DispatchMessageW+0x8a() in user32 (0x0033fda8)
  49 0x00939e61 in wwlib (+0xc9e60) (0x0033fdd8)
  50 0x0087bb12 in wwlib (+0xbb11) (0x0033fde0)
  51 0x004011c2 in winword (+0x11c1) (0x0033fe04)
  52 0x004015f0 in winword (+0x15ef) (0x0033fe50)
  53 0x7b45f34c call_process_entry+0xb() in kernel32 (0x0033fe68)
  54 0x7b460029 ExitProcess+0xcd8() in kernel32 (0x0033fea8)
  55 0x7bc7d160 call_thread_func_wrapper+0xb() in ntdll (0x0033fec8)
  56 0x7bc7ff51 call_thread_func+0xb0() in ntdll (0x0033ffa8)
  57 0x7bc7d13e RtlRaiseException+0x21() in ntdll (0x0033ffc8)
  58 0x7bc51ef3 call_dll_entry_point+0x3b2() in ntdll (0x0033ffe8)
  59 0xf7d4f78d wine_call_on_stack+0x1c() in libwine.so.1 (0x00000000)
  60 0xf7d4f8f0 wine_switch_to_stack+0x1f() in libwine.so.1 (0xffae3738)
  61 0x7bc57b9a LdrInitializeThunk+0x239() in ntdll (0xffae3788)
  62 0x7b466ff1 __wine_kernel_init+0x980() in kernel32 (0xffae4678)
  63 0x7bc58963 __wine_process_init+0x152() in ntdll (0xffae46e8)
  64 0xf7d4db53 wine_init+0x292() in libwine.so.1 (0xffae4738)
  65 0x7c000a9a main+0x79() in <wine-loader> (0xffae4b78)
  66 0xf7b40986 __libc_start_main+0xf5() in libc.so.6 (0x00000000)
0x7b43bc1c: addl	$12,%esp
Modules:
Module	Address			Debug info	Name (283 modules)
PE	  350000-  3bd000	Deferred        msvcp140
PE	  400000-  5da000	Export          winword
PE	  5e0000-  759000	Deferred        c2r32
PE	  870000- 2773000	Export          wwlib
PE	 2780000- 31d0000	Deferred        oart
PE	 f8b0000- f98b000	Deferred        wwintl
PE	10000000-101b8000	Deferred        appvisvsubsystems32
PE	16aa0000-16e36000	Deferred        gfx
PE	196f0000-1a06b000	Deferred        chart
PE	1a070000-1a1ec000	Deferred        ivy
PE	1a2f0000-1dc87000	Deferred        xul
PE	58800000-5895d000	Deferred        msxml6
PE	661c0000-662a4000	Deferred        mozglue
PE	6b840000-6ba56000	Deferred        nss3
PE	6be90000-6bebd000	Deferred        osppc
PE	6bed0000-6c064000	Deferred        osppcext
PE	70a80000-70b5d000	Deferred        lgpllibs
ELF	72808000-728aa000	Deferred        jscript<elf>
  \-PE	72810000-728aa000	\               jscript
ELF	728aa000-72a00000	Deferred        actxprxy<elf>
  \-PE	728d0000-72a00000	\               actxprxy
ELF	73a77000-73a9b000	Deferred        dispex<elf>
  \-PE	73a80000-73a9b000	\               dispex
ELF	73a9b000-73ad0000	Deferred        wintrust<elf>
  \-PE	73aa0000-73ad0000	\               wintrust
ELF	73ad0000-73b3c000	Deferred        setupapi<elf>
  \-PE	73ae0000-73b3c000	\               setupapi
ELF	73b3c000-73b50000	Deferred        rasdlg<elf>
  \-PE	73b40000-73b50000	\               rasdlg
ELF	73b50000-73b6b000	Deferred        rasapi32<elf>
  \-PE	73b60000-73b6b000	\               rasapi32
ELF	73b6b000-73b7e000	Deferred        psapi<elf>
  \-PE	73b70000-73b7e000	\               psapi
ELF	73b7e000-73c68000	Deferred        comdlg32<elf>
  \-PE	73b80000-73c68000	\               comdlg32
ELF	73c68000-73c82000	Deferred        wsock32<elf>
  \-PE	73c70000-73c82000	\               wsock32
ELF	73c82000-73d39000	Deferred        winmm<elf>
  \-PE	73c90000-73d39000	\               winmm
ELF	73d39000-73f12000	Deferred        mshtml<elf>
  \-PE	73d50000-73f12000	\               mshtml
ELF	76901000-769a6000	Deferred        ieframe<elf>
  \-PE	76910000-769a6000	\               ieframe
ELF	769b1000-769d0000	Deferred        dnsapi<elf>
  \-PE	769c0000-769d0000	\               dnsapi
ELF	79b76000-79bba000	Deferred        usp10<elf>
  \-PE	79b80000-79bba000	\               usp10
ELF	79fd7000-7a00c000	Deferred        msctf<elf>
  \-PE	79fe0000-7a00c000	\               msctf
ELF	7a00c000-7a033000	Deferred        mlang<elf>
  \-PE	7a010000-7a033000	\               mlang
ELF	7a033000-7a04c000	Deferred        cryptnet<elf>
  \-PE	7a040000-7a04c000	\               cryptnet
ELF	7a04c000-7a0c3000	Deferred        libpcre.so.3
ELF	7a0c3000-7a0db000	Deferred        libgpg-error.so.0
ELF	7a0db000-7a107000	Deferred        libselinux.so.1
ELF	7a107000-7a11d000	Deferred        liblz4.so.1
ELF	7a11d000-7a149000	Deferred        liblzma.so.5
ELF	7a149000-7a218000	Deferred        libgcrypt.so.20
ELF	7a218000-7a2a9000	Deferred        libsystemd.so.0
ELF	7a2a9000-7a2ae000	Deferred        libkeyutils.so.1
ELF	7a2ae000-7a308000	Deferred        libdbus-1.so.3
ELF	7a308000-7a315000	Deferred        libkrb5support.so.0
ELF	7a315000-7a31a000	Deferred        libcom_err.so.2
ELF	7a31a000-7a34f000	Deferred        libk5crypto.so.3
ELF	7a34f000-7a427000	Deferred        libkrb5.so.3
ELF	7a427000-7a43b000	Deferred        libavahi-client.so.3
ELF	7a43b000-7a48d000	Deferred        libgssapi_krb5.so.2
ELF	7a48d000-7a51e000	Deferred        libcups.so.2
ELF	7a533000-7a548000	Deferred        schannel<elf>
  \-PE	7a540000-7a548000	\               schannel
ELF	7a548000-7a5c1000	Deferred        wineps<elf>
  \-PE	7a570000-7a5c1000	\               wineps
ELF	7a5c1000-7a600000	Deferred        winspool<elf>
  \-PE	7a5d0000-7a600000	\               winspool
ELF	7a800000-7a934000	Deferred        opengl32<elf>
  \-PE	7a820000-7a934000	\               opengl32
ELF	7a935000-7a943000	Deferred        libavahi-common.so.3
ELF	7a943000-7a956000	Deferred        msimg32<elf>
  \-PE	7a950000-7a956000	\               msimg32
ELF	7a956000-7a96c000	Deferred        powrprof<elf>
  \-PE	7a960000-7a96c000	\               powrprof
ELF	7a96c000-7a9ad000	Deferred        rsaenh<elf>
  \-PE	7a970000-7a9ad000	\               rsaenh
ELF	7a9ad000-7a9c2000	Deferred        dwmapi<elf>
  \-PE	7a9b0000-7a9c2000	\               dwmapi
ELF	7a9c2000-7aa82000	Deferred        msvcrt<elf>
  \-PE	7a9e0000-7aa82000	\               msvcrt
ELF	7aa82000-7aaa5000	Deferred        xmllite<elf>
  \-PE	7aa90000-7aaa5000	\               xmllite
ELF	7aaa5000-7b400000	Deferred        i965_dri.so
ELF	7b400000-7b7e9000	Dwarf           kernel32<elf>
  \-PE	7b410000-7b7e9000	\               kernel32
ELF	7b7eb000-7b7fe000	Deferred        normaliz<elf>
  \-PE	7b7f0000-7b7fe000	\               normaliz
ELF	7b7fe000-7b81a000	Deferred        bcrypt<elf>
  \-PE	7b800000-7b81a000	\               bcrypt
ELF	7b81a000-7b8e4000	Deferred        crypt32<elf>
  \-PE	7b820000-7b8e4000	\               crypt32
ELF	7b8e4000-7b900000	Deferred        jsproxy<elf>
  \-PE	7b8f0000-7b900000	\               jsproxy
ELF	7bc00000-7bcf3000	Dwarf           ntdll<elf>
  \-PE	7bc10000-7bcf3000	\               ntdll
ELF	7bcf6000-7bcfd000	Deferred        libnss_dns.so.2
ELF	7bcfd000-7bd01000	Deferred        libnss_mdns4_minimal.so.2
ELF	7bd01000-7bd3f000	Deferred        winhttp<elf>
  \-PE	7bd10000-7bd3f000	\               winhttp
ELF	7bd3f000-7bd81000	Deferred        webservices<elf>
  \-PE	7bd50000-7bd81000	\               webservices
ELF	7bd81000-7bd9d000	Deferred        netprofm<elf>
  \-PE	7bd90000-7bd9d000	\               netprofm
ELF	7bd9d000-7be00000	Deferred        dbghelp<elf>
  \-PE	7bda0000-7be00000	\               dbghelp
ELF	7c000000-7c003000	Dwarf           <wine-loader>
ELF	7c005000-7c01d000	Deferred        ncrypt<elf>
  \-PE	7c010000-7c01d000	\               ncrypt
ELF	7c01d000-7c051000	Deferred        mscoree<elf>
  \-PE	7c020000-7c051000	\               mscoree
ELF	7c051000-7c0b7000	Deferred        dwrite<elf>
  \-PE	7c060000-7c0b7000	\               dwrite
ELF	7c0c9000-7c100000	Deferred        uxtheme<elf>
  \-PE	7c0d0000-7c100000	\               uxtheme
ELF	7c418000-7c43f000	Deferred        propsys<elf>
  \-PE	7c420000-7c43f000	\               propsys
ELF	7c43f000-7c500000	Deferred        windowscodecs<elf>
  \-PE	7c450000-7c500000	\               windowscodecs
ELF	7c680000-7c696000	Deferred        winscard<elf>
  \-PE	7c690000-7c696000	\               winscard
ELF	7ca3e000-7ca77000	Deferred        libtxc_dxtn.so
ELF	7cb77000-7cb82000	Deferred        libpciaccess.so.0
ELF	7cb82000-7cb90000	Deferred        libdrm_radeon.so.1
ELF	7cb90000-7cb9a000	Deferred        libdrm_nouveau.so.2
ELF	7cb9a000-7cbc1000	Deferred        libdrm_intel.so.1
ELF	7cbc1000-7cbde000	Deferred        libgcc_s.so.1
ELF	7cd62000-7cddc000	Deferred        libglu.so.1
ELF	7cddc000-7cdf0000	Deferred        libdrm.so.2
ELF	7cdf0000-7cdf6000	Deferred        libxcb-dri2.so.0
ELF	7cdf6000-7ce13000	Deferred        libxcb-glx.so.0
ELF	7ce13000-7ce16000	Deferred        libx11-xcb.so.1
ELF	7ce16000-7ce1a000	Deferred        libxdamage.so.1
ELF	7ce1a000-7ce38000	Deferred        libglapi.so.0
ELF	7ce38000-7ce63000	Deferred        libexpat.so.1
ELF	7ce63000-7ced4000	Deferred        libgl.so.1
ELF	7cefe000-7cf70000	Deferred        d3dcompiler_43<elf>
  \-PE	7cf10000-7cf70000	\               d3dcompiler_43
ELF	7cf70000-7cfaf000	Deferred        d3d10<elf>
  \-PE	7cf80000-7cfaf000	\               d3d10
ELF	7cfaf000-7cfc4000	Deferred        d3d10core<elf>
  \-PE	7cfb0000-7cfc4000	\               d3d10core
ELF	7cfc4000-7cfd9000	Deferred        d3d10_1<elf>
  \-PE	7cfd0000-7cfd9000	\               d3d10_1
ELF	7cfd9000-7d033000	Deferred        d2d1<elf>
  \-PE	7cfe0000-7d033000	\               d2d1
ELF	7d033000-7d052000	Deferred        cabinet<elf>
  \-PE	7d040000-7d052000	\               cabinet
ELF	7d052000-7d079000	Deferred        mpr<elf>
  \-PE	7d060000-7d079000	\               mpr
ELF	7d079000-7d0f0000	Deferred        wininet<elf>
  \-PE	7d080000-7d0f0000	\               wininet
ELF	7d0f0000-7d18c000	Deferred        urlmon<elf>
  \-PE	7d100000-7d18c000	\               urlmon
ELF	7d18c000-7d279000	Deferred        msi<elf>
  \-PE	7d1a0000-7d279000	\               msi
ELF	7d279000-7d280000	Deferred        libxfixes.so.3
ELF	7d280000-7d28c000	Deferred        libxcursor.so.1
ELF	7d28c000-7d29f000	Deferred        libxi.so.6
ELF	7d29f000-7d2a3000	Deferred        libxcomposite.so.1
ELF	7d2a3000-7d2b0000	Deferred        libxrandr.so.2
ELF	7d2b0000-7d2bc000	Deferred        libxrender.so.1
ELF	7d2bc000-7d2c3000	Deferred        libxxf86vm.so.1
ELF	7d2c3000-7d2de000	Deferred        libbsd.so.0
ELF	7d2de000-7d30a000	Deferred        libxcb.so.1
ELF	7d30a000-7d455000	Deferred        libx11.so.6
ELF	7d455000-7d46a000	Deferred        libxext.so.6
ELF	7d46a000-7d46d000	Deferred        libxshmfence.so.1
ELF	7d46d000-7d475000	Deferred        libxcb-sync.so.1
ELF	7d475000-7d479000	Deferred        libxcb-present.so.0
ELF	7d479000-7d47d000	Deferred        libxcb-dri3.so.0
ELF	7d47d000-7d494000	Deferred        wtsapi32<elf>
  \-PE	7d480000-7d494000	\               wtsapi32
ELF	7d494000-7d520000	Deferred        winex11<elf>
  \-PE	7d4a0000-7d520000	\               winex11
PE	7d520000-7d533000	Deferred        api-ms-win-crt-environment-l1-1-
PE	7d530000-7d533000	Deferred        api-ms-win-crt-environment-l1-1-C:\windows\system32\api-ms-win-crt-environment-l1-1-0.dll
PE	7d533000-7d546000	Deferred        api-ms-win-crt-filesystem-l1-1-0
PE	7d540000-7d546000	Deferred        api-ms-win-crt-filesystem-l1-1-0C:\windows\system32\api-ms-win-crt-filesystem-l1-1-0.dll
ELF	7d546000-7d559000	Deferred        api-ms-win-crt-time-l1-1-0<elf>
  \-PE	7d550000-7d559000	\               api-ms-win-crt-time-l1-1-0
ELF	7d559000-7d56e000	Deferred        api-ms-win-crt-convert-l1-1-0<el
PE	7d560000-7d56e000	Deferred        api-ms-win-crt-convert-l1-1-0
ELF	7d56e000-7d584000	Deferred        api-ms-win-crt-multibyte-l1-1-0<
PE	7d570000-7d584000	Deferred        api-ms-win-crt-multibyte-l1-1-0
ELF	7d584000-7d682000	Deferred        comctl32<elf>
  \-PE	7d590000-7d682000	\               comctl32
ELF	7d682000-7d712000	Deferred        gdiplus<elf>
  \-PE	7d690000-7d712000	\               gdiplus
ELF	7d712000-7d863000	Deferred        wined3d<elf>
  \-PE	7d720000-7d863000	\               wined3d
ELF	7d863000-7d8ca000	Deferred        d3d11<elf>
  \-PE	7d870000-7d8ca000	\               d3d11
ELF	7d9ca000-7da56000	Deferred        libgmp.so.10
ELF	7da56000-7da8b000	Deferred        libhogweed.so.4
ELF	7da8b000-7dac7000	Deferred        libnettle.so.6
ELF	7dac7000-7dadc000	Deferred        libtasn1.so.6
ELF	7dadc000-7db10000	Deferred        libidn.so.11
ELF	7db10000-7dc6c000	Deferred        libp11-kit.so.0
ELF	7dc6c000-7de2f000	Deferred        libgnutls.so.30
ELF	7de31000-7de59000	Deferred        dxgi<elf>
  \-PE	7de40000-7de59000	\               dxgi
ELF	7de59000-7de95000	Deferred        ws2_32<elf>
  \-PE	7de60000-7de95000	\               ws2_32
ELF	7de95000-7debd000	Deferred        iphlpapi<elf>
  \-PE	7dea0000-7debd000	\               iphlpapi
ELF	7debd000-7deea000	Deferred        netapi32<elf>
  \-PE	7dec0000-7deea000	\               netapi32
ELF	7deea000-7df1d000	Deferred        secur32<elf>
  \-PE	7def0000-7df1d000	\               secur32
ELF	7df1d000-7dfd9000	Deferred        libfreetype.so.6
ELF	7dffd000-7e001000	Deferred        libxinerama.so.1
ELF	7e001000-7e00a000	Deferred        libffi.so.6
ELF	7e00a000-7e022000	Deferred        libresolv.so.2
PE	7e022000-7e035000	Deferred        api-ms-win-core-localization-l1-
PE	7e030000-7e035000	Deferred        api-ms-win-core-localization-l1-C:\windows\system32\api-ms-win-core-localization-l1-2-1.dll
ELF	7e035000-7e048000	Deferred        api-ms-win-core-fibers-l1-1-1<el
PE	7e040000-7e048000	Deferred        api-ms-win-core-fibers-l1-1-1
ELF	7e048000-7e05b000	Deferred        api-ms-win-core-synch-l1-2-0<elf
PE	7e050000-7e05b000	Deferred        api-ms-win-core-synch-l1-2-0
ELF	7e05b000-7e095000	Deferred        libpng16.so.16
ELF	7e095000-7e0b4000	Deferred        libz.so.1
ELF	7e0b4000-7e0bb000	Deferred        libxdmcp.so.6
ELF	7e0bb000-7e0de000	Deferred        imm32<elf>
  \-PE	7e0c0000-7e0de000	\               imm32
ELF	7e0de000-7e0f1000	Deferred        api-ms-win-crt-utility-l1-1-0<el
PE	7e0e0000-7e0f1000	Deferred        api-ms-win-crt-utility-l1-1-0
ELF	7e0f1000-7e104000	Deferred        api-ms-win-crt-heap-l1-1-0<elf>
  \-PE	7e100000-7e104000	\               api-ms-win-crt-heap-l1-1-0
ELF	7e104000-7e117000	Deferred        api-ms-win-crt-locale-l1-1-0<elf
PE	7e110000-7e117000	Deferred        api-ms-win-crt-locale-l1-1-0
ELF	7e117000-7e12f000	Deferred        api-ms-win-crt-math-l1-1-0<elf>
  \-PE	7e120000-7e12f000	\               api-ms-win-crt-math-l1-1-0
ELF	7e12f000-7e144000	Deferred        api-ms-win-crt-runtime-l1-1-0<el
PE	7e130000-7e144000	Deferred        api-ms-win-crt-runtime-l1-1-0
ELF	7e144000-7e159000	Deferred        api-ms-win-crt-stdio-l1-1-0<elf>
  \-PE	7e150000-7e159000	\               api-ms-win-crt-stdio-l1-1-0
ELF	7e159000-7e16e000	Deferred        api-ms-win-crt-string-l1-1-0<elf
PE	7e160000-7e16e000	Deferred        api-ms-win-crt-string-l1-1-0
ELF	7e16e000-7e265000	Deferred        ucrtbase<elf>
  \-PE	7e190000-7e265000	\               ucrtbase
ELF	7e265000-7e27a000	Deferred        vcruntime140<elf>
  \-PE	7e270000-7e27a000	\               vcruntime140
ELF	7e27a000-7e291000	Deferred        userenv<elf>
  \-PE	7e280000-7e291000	\               userenv
ELF	7e291000-7e306000	Deferred        shlwapi<elf>
  \-PE	7e2a0000-7e306000	\               shlwapi
ELF	7e306000-7e555000	Deferred        shell32<elf>
  \-PE	7e310000-7e555000	\               shell32
ELF	7e555000-7e68e000	Deferred        oleaut32<elf>
  \-PE	7e570000-7e68e000	\               oleaut32
ELF	7e68e000-7e70d000	Deferred        rpcrt4<elf>
  \-PE	7e6a0000-7e70d000	\               rpcrt4
ELF	7e70d000-7e726000	Deferred        version<elf>
  \-PE	7e710000-7e726000	\               version
ELF	7e726000-7e856000	Deferred        gdi32<elf>
  \-PE	7e730000-7e856000	\               gdi32
ELF	7e856000-7e9aa000	Dwarf           user32<elf>
  \-PE	7e870000-7e9aa000	\               user32
ELF	7e9aa000-7eadd000	Deferred        ole32<elf>
  \-PE	7e9c0000-7eadd000	\               ole32
ELF	7eadd000-7eb55000	Deferred        advapi32<elf>
  \-PE	7eaf0000-7eb55000	\               advapi32
ELF	7eb55000-7eb68000	Deferred        libnss_files.so.2
ELF	7eb68000-7eb76000	Deferred        libnss_nis.so.2
ELF	7eb76000-7eb91000	Deferred        libnsl.so.1
ELF	7eb91000-7eb9b000	Deferred        libnss_compat.so.2
ELF	7eecd000-7efcc000	Deferred        libm.so.6
ELF	7efcc000-7efd6000	Deferred        librt.so.1
ELF	7efd6000-7efda000	Deferred        libxau.so.6
ELF	f7b23000-f7b28000	Deferred        libdl.so.2
ELF	f7b28000-f7cfe000	Dwarf           libc.so.6
ELF	f7cfe000-f7d1d000	Deferred        libpthread.so.0
ELF	f7d47000-f7efe000	Dwarf           libwine.so.1
ELF	f7f00000-f7f27000	Deferred        ld-linux.so.2
ELF	f7f2a000-f7f2b000	Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
0000000c services.exe
	000002f1    0
	00000016    0
	00000097    0
	0000007e    0
	00000078    0
	000000f9    0
	00000032    0
	0000002e    0
	0000000e    0
	0000000d    0
00000012 explorer.exe
	00000014    0
	00000013    0
0000002c winedevice.exe
	00000036    0
	00000031    0
	00000030    0
	0000002d    0
000000f2 OfficeClickToRun.exe
	000000fa    0
	000000a8    0
	00000061    0
	00000076    0
	0000006d    0
	0000006b    0
	00000069    0
	00000082    0
	000000c5    0
	000000c6    0
	000000c7    0
	000000c8    0
	000000cb    0
	000000cd    0
	000000cf    0
	000000c9    0
	00000067    0
	00000062    0
	00000153    0
	00000152    0
	0000014d    0
	0000011c    0
	00000102    0
	00000101    0
	000000fe    0
	000000fd    0
	000000fc    0
	000000fb    0
	000000f8    0
	000000f7    0
	000000f6    0
	000000f5    0
	000000f4    0
	000000f3    0
0000010e OfficeC2RClient.exe
	000001ec    0
	0000011e    0
	0000011b    1
	0000011a    0
	00000119    0
	00000118    0
	00000117    0
	00000116    0
	00000115    0
	00000114    0
	0000010f    0
0000007a svchost.exe
	000002f5    0
	00000156    0
	00000087    0
	00000034    0
	00000035    0
	00000079    0
00000080 rpcss.exe
	0000029d    0
	00000071    0
	000002f3    0
	0000008a    0
	00000083    0
	00000085    0
	0000002b    0
	0000002a    0
	0000007f    0
0000009a OSPPSVC.EXE
	0000029a    0
	00000299    0
	00000294    0
	00000292    0
	00000290    0
	0000028e    0
	000002ac    0
	000000e8    0
	000002b1    0
	00000166    0
	00000167    0
	0000016b    0
	0000015d    0
	00000163    0
	00000162    0
	0000015a    0
	0000006e    0
	0000008d    0
	0000008e    0
	0000007d    0
	00000158    0
	00000109    0
	000000e7    0
	0000021b    0
	000000ed    0
	0000022c    0
	00000170    0
	00000179    0
	0000007c    0
	00000066    0
	00000151    0
	00000188    0
	0000018b    0
	00000186    0
	00000184    0
	0000003f    0
	00000182    0
	00000180    0
	0000017e    0
	00000181    0
	0000017b    0
	00000175    0
	00000171    0
	00000174    0
	00000075    0
	0000015c    0
	0000013b    0
	00000093    0
	000000d0    0
	00000111    0
	000000da    0
	0000013d    0
	000000b9    0
	000000a1    0
	000000a2    0
	000000a4    0
	0000009b    0
	0000009d    0
	00000095    0
	00000098    0
00000206 OSE.EXE
	0000001c    0
	0000000f    0
	00000026    0
	00000027    0
	00000207    0
00000049 winewrapper.exe
	000000de    0
000000dd (D) C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE
	00000155    0
	0000009c    0
	000000b2    0
	0000017d    0
	00000104    0
	000000ba    0
	000000c2    0
	000000be    0
	000000b7    0
	000000b5    0
	000000c4    0
	000000b4   -1
	0000017a    0
	000000ec    0
	000000db    0
	000000d9    0
	000000d8    0
	000000d7    0
	000000d5    0
	000000d3   -1
	000000eb   -1
	000002aa    0
	000000ce    0
	000000d4    0
	000002a9    0
	000000e9    0
	000002a8    0
	000002a7    0
	000002a6    0
	000002a5    0
	000002a4    0
	000002a3    0
	000002a2    0
	000002a1    0
	000002a0    0
	00000298    0
	0000009f    0
	000000aa    0
	00000074    0
	00000096    0
	000000ac    0
	00000081    1
	00000060    0
	00000084    0
	000000a0    0
	000000ca    0 <==
System information:
    Wine build: wine-2.8-8251-g8a457d1
    Platform: i386
    Version: Windows 7
    Host system: Linux
    Host version: 4.13.0-36-generic


I also tried the workaround of installing IE8 into the same bottle, after which I can activate Office, but the UI is black and I can't open any files.

Is there another way to make activation possible?

Thanks.


EDIT: corrected link to picture
Anna Lasky
Anna Lasky  Staff Member
Posted 2018-03-06 11:15
We have been seeing issues with activating different types of Office licenses, especially ones from University accounts.  Please feel free to open a support ticket if you are interested in working with our support team to potentially gather more information.  Your support ticket can be linked to the relevant bugs so that you can be informed if progress is made on your issue.  

Thanks,
Anna
David Meszlender
David Meszlender
Posted 2018-03-06 13:13
Hello Anna,

thanks for answering.

After quitting the bottle quite a few times, Office 2016 is suddenly activated, even tough the program crashed while doing so.
Funny thing is, it shows me that it's activated to my university account, but also that I'm not logged into Office. But I can live with that as long as it works and is activated. :)

Regards
David
Anna Lasky
Anna Lasky  Staff Member
Posted 2018-03-06 15:12
Hi David,

I'm glad it is working for you.  Quitting the bottle can do the trick sometimes, and its good to hear that it worked for you.

Thanks,
Anna
Francisco Lucas
Posted 2018-11-08 06:51
Hello I have same problem, but when I try to sign in my Office 365 account, after entering my username and password of the ADFS login page, it never accepts my credentials.
Also installing IE8 did not help. Even IE8 does not open when clicking on its launching icon.

Could you give me some hints?
Thanks beforehand, Francisco.

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