Microsoft Office 2016

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Activation of Office 2016
Joshua Lowe
Joshua Lowe Senior Advocate
Posted 2018-10-17 10:46
Through my workplace, I have a license for installing Office 2016. Just tried installing under 18.0.0, but am sill not having success getting activation completed. I have followed a couple suggestions for installing lib-ssl and also IE 8, but neither of these has solved the problem for me. I can enter my email address in the activation window, which then pops up a window asking for my credentials. I input the credentials and hit "ok", but then it just sits at the blank window with the mouse spinning, never giving any result.

Does anyone have additional suggestions or ideas on what to look for in the debug file?
Francisco Lucas
Francisco Lucas
Posted 2018-11-08 04:57
Hello Joshua, I have same problem. Did you get any support from Crossover regarding to this?
Francisco.
Anna Lasky
Anna Lasky  Staff Member
Posted 2018-11-08 08:20
One of the tricky things about Office 2016 is that it is a name that essentially covers multiple products.  There are many different types of activation, and unfortunately only some of them are currently working with CrossOver.  We are constantly working to support more types of activation, but it is a long road, made more difficult by the fact that Microsoft is constantly changing how the activation process works.  The activation methods that we worked so hard to support have been altered by Microsoft so that they are broken on CrossOver more times than I like to remember, and this keeps us from being able to add additional activation methods as quickly as we would like.  

Our support team is constantly working with customers regarding Office activation.  In some cases they are able to find the source of the problem and fix it.  In other cases, logs are gathered for the bugs we have regarding various activation methods.  Please feel free to contact our support team using the "Contact Us" link at the top of the screen.  

I do not want to discourage you from trouble-shooting on the forum; I only wanted to clear up some potential frustration, as many people are fairly unaware that different Office licenses and accounts use a multitude of different activation methods.  

Thanks,
Anna

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