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Ubuntu 14.04 + Ragnarok = Gravity Error - Workaround?

Hello,

was running Ragnarok Client (ragnarokeurope.com) via Crossover on Ubuntu 12.04 - everything was fine and smooth. No problem.

Now upgrade to Ubuntu 14.04, complete new installation of Crossover 13.1.3, latest version. Installed all necessary packages as listed in Support library.

Ragnarok updater is starting, when game window opens there is a Gravity Error box.

So, what can be done, excep downgrading Ubuntu to 12.04? :)

I bought Crossover only for that one game, so help is really appreciated. My Ubunty skill level is pretty low, but system is also uptodate and running fine.

Hey Kerstin,

we need some more information. Is it possible to start cxoffice in debug mode and give us some more information?
Do you set the right graphic driver in the setup.exe?

Greetings from Germany,
Denny.

Tried all graphic modes in Setup.exe - none is working. Was always working with: WINE D3D7 T&L HAL

Debug Output, not sure if that is what is needed:
: /opt/cxoffice$ ./bin/cxdiag --debug
found libfreetype.so.6
found libgcc_s.so.1
found libXext.so.6
found libasound.so.2
found libcapi20.so.3
found libcups.so.2
found libdbus-1.so.3
found libfontconfig.so.1
found libgphoto2.so.6
found libgsm.so.1
found libgstapp-0.10.so.0
found libgstreamer-0.10.so.0
libhal.so.1: cannot open shared object file: No such file or directory
[MissingLibHal]
"Level"="Suggest"
"Title"="Missing 32bit libhal.so.1 library"
"Description"="This may be needed for Windows applications to automatically detect CD-ROM and USB key insertion."

found liblber-2.4.so.2
found liblcms2.so.2
found libldap_r-2.4.so.2
found libmpg123.so.0
found libopenal.so.1
found libOSMesa.so.6
found libresolv.so.2
found libsane.so.1
libtiff.so.4: cannot open shared object file: No such file or directory
[MissingLibTiff]
"Level"="Suggest"
"Title"="Missing 32bit libtiff.so.4 library"
"Description"="This is needed by some applications that need to manipulate TIFF images in their user interface."

found libv4l1.so.0
found libXcomposite.so.1
found libXcursor.so.1
found libXi.so.6
found libXinerama.so.1
found libxml2.so.2
found libXrandr.so.2
found libXrender.so.1
found libxslt.so.1
found libXxf86vm.so.1
found libz.so.1
libcrypto.so.0.9.7: cannot open shared object file: No such file or directory
libcrypto.so.0.9.7a: cannot open shared object file: No such file or directory
libcrypto.so.0.9.7f: cannot open shared object file: No such file or directory
libcrypto.so.0.9.8: cannot open shared object file: No such file or directory
libcrypto.so.0.9.8a: cannot open shared object file: No such file or directory
libcrypto.so.0.9.8g: cannot open shared object file: No such file or directory
libcrypto.so.0.9.8k: cannot open shared object file: No such file or directory
found libcrypto.so.1.0.0
libssl.so.0.9.7: cannot open shared object file: No such file or directory
libssl.so.0.9.7a: cannot open shared object file: No such file or directory
libssl.so.0.9.7f: cannot open shared object file: No such file or directory
libssl.so.0.9.8: cannot open shared object file: No such file or directory
libssl.so.0.9.8a: cannot open shared object file: No such file or directory
libssl.so.0.9.8g: cannot open shared object file: No such file or directory
libssl.so.0.9.8k: cannot open shared object file: No such file or directory
found libssl.so.1.0.0
found libgnutls.so.26
found libpng12.so.0
getrlimit(RLIMIT_AS) returned 0, max=-1
default screen=0, planes=24
[Properties]
"display.depth"="24"

glXIsDirect() is true
OpenGL vendor = 'Intel Open Source Technology Center'
OpenGL version = '3.0 Mesa 10.1.3'
OpenGL renderer = 'Mesa DRI Intel(R) Sandybridge Desktop x86/MMX/SSE2'
OpenGL extensions = 'GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_polygon_offset GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_framebuffer_sRGB GL_ARB_multitexture GL_EXT_framebuffer_sRGB GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_3DFX_texture_compression_FXT1 GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod_bias GL_INGR_blend_func_separate GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_S3_s3tc GL_SUN_multi_draw_arrays GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_framebuffer_object GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_MESA_window_pos GL_NV_packed_depth_stencil GL_NV_texture_rectangle GL_ARB_depth_texture GL_ARB_occlusion_query GL_ARB_shadow GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_window_pos GL_ATI_envmap_bumpmap GL_EXT_stencil_two_side GL_EXT_texture_cube_map GL_NV_depth_clamp GL_APPLE_packed_pixels GL_APPLE_vertex_array_object GL_ARB_draw_buffers GL_ARB_fragment_program GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_vertex_program GL_ARB_vertex_shader GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_MESA_pack_invert GL_NV_primitive_restart GL_ARB_depth_clamp GL_ARB_fragment_program_shadow GL_ARB_half_float_pixel GL_ARB_occlusion_query2 GL_ARB_point_sprite GL_ARB_shading_language_100 GL_ARB_sync GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ATI_blend_equation_separate GL_EXT_blend_equation_separate GL_OES_read_format GL_ARB_color_buffer_float GL_ARB_pixel_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_float GL_ARB_texture_rectangle GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_ARB_framebuffer_object GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_APPLE_object_purgeable GL_ARB_vertex_array_object GL_ATI_separate_stencil GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_gpu_program_parameters GL_EXT_texture_array GL_EXT_texture_integer GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_OES_EGL_image GL_AMD_performance_monitor GL_ARB_copy_buffer GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_rg GL_ARB_texture_swizzle GL_ARB_vertex_array_bgra GL_EXT_separate_shader_objects GL_EXT_texture_swizzle GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_AMD_draw_buffers_blend GL_AMD_seamless_cubemap_per_texture GL_ARB_ES2_compatibility GL_ARB_blend_func_extended GL_ARB_debug_output GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_shader_texture_lod GL_ARB_texture_cube_map_array GL_ARB_texture_multisample GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_uniform_buffer_object GL_ARB_vertex_type_2_10_10_10_rev GL_EXT_provoking_vertex GL_EXT_texture_snorm GL_MESA_texture_signed_rgba GL_ARB_get_program_binary GL_ARB_robustness GL_ARB_shader_bit_encoding GL_ARB_timer_query GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_internalformat_query GL_ARB_map_buffer_alignment GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_texture_storage GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_transform_feedback GL_AMD_shader_trinary_minmax GL_ARB_ES3_compatibility GL_ARB_clear_buffer_object GL_ARB_invalidate_subdata GL_ARB_texture_query_levels GL_ARB_texture_storage_multisample GL_ARB_vertex_attrib_binding GL_KHR_debug GL_ARB_texture_mirror_clamp_to_edge GL_ARB_vertex_type_10f_11f_11f_rev GL_EXT_shader_integer_mix '
[Properties]
"opengl.vendor"="Intel Open Source Technology Center"

[Properties]
"opengl.version"="3.0 Mesa 10.1.3"

[Properties]
"opengl.renderer"="Mesa DRI Intel(R) Sandybridge Desktop x86/MMX/SSE2"

Is the Visual C++ 2008 Redistributable installed in the bottle that contains your ERO client installation?

Please execute the following commands and post the output of the second (with any repeated lines deleted):

cd <Path of ERO client installation directory>
<Path of CrossOver installation directory>/bin/wine --bottle <Name of bottle> --debugmsg +d3d Ragexe.exe 1rag1

The MS Visual C++ 2008 (9.0) Redistributable is installed.

Output of your debug command:

:~/.cxoffice/Ragnarok_Online$ /usr/bin/wine --bottle Ragnarok_Online --debugmsg +d3d Ragexe.exe 1rag1
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:dwmapi:DwmIsCompositionEnabled 0x6b2bdb20
fixme:iphlpapi:NotifyAddrChange (Handle 0x103e2b8, overlapped 0x103e2d0): stub
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:dwmapi:DwmIsCompositionEnabled 0x6b047594
fixme:iphlpapi:NotifyAddrChange (Handle 0x10fe890, overlapped 0x10fe89c): stub
wine: configuration in '/home/kerstin/.wine' has been updated.
wine: cannot find L"C:\\windows\\system32\\--bottle.exe"

I'm afraid you didn't complete the commands correctly. Try entering the following commands instead, which I've completed for you using information from your previous posts:

cd ~/.cxoffice/Ragnarok_Online/drive_c/Program\ Files/Gravity/Ragnarök\ Online
/opt/cxoffice/bin/wine --bottle Ragnarok_Online --debugmsg +d3d Ragexe.exe 1rag1

I highly recommend you copy and paste the commands.

ok, that gave a massive output. Redirected it in a file and had after 5 seconds 120 MB of debug messages...just wow

Way beyond my understanding, i uploaded first lines of the output here http://justpaste.it/gs6u

I thought you may be experiencing a similar problem to that of an IRO user I was helping a few days ago, but CrossOver's output indicates you're not.

Please execute the following commands and then post the last 100 lines of output:

cd ~/.cxoffice/Ragnarok_Online/drive_c/Program\ Files/Gravity/Ragnarök\ Online
/opt/cxoffice/bin/wine --bottle Ragnarok_Online --verbose Ragexe.exe 1rag1

The requested output:

http://justpaste.it/gsn5

Tried some other emulation (propably not ok to write the name here) for Ragnarok and it worked! Still have an old PC with Ubuntu 12.04 and Ro via Crossover started, but hardware is too weak to play. So i guess updating to Ubuntu 14.04 ruined the fun..

Unfortunately, your log doesn't contain any reference to the crash. I think this is because the Ragnarök Online client handled the crash by itself.

If you're confident that upgrading Ubuntu is what caused the problem, then you should prompt CodeWeavers to investigate by submitting a support ticket.

Thanks for your time and help :)

Although i'm not 100% sure i will file a ticket, something was changed and it is very certain, that it happened while upgrading.

Problem is finally solved with CrossOver Linux 14.0.1
Works again

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