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Steam has started to crash on launch

Hi all,

Literally right now, between restarts, Steam has started to give me an error when launching via Crossover. It's worked for months, including today before the last restart. It gets as far as the logging in window, and then gives a "serious problem and needs to close" error. I've dumped the rest of the code in below (it does the same when I try to launch direct to a game with a shortcut).

I've tried deleting 'ClientRegistry.blob', 'Steam.dll', and 'SteamUI.dll' and restarting, as suggested in another post somewhere, and I've tried reinstalling Steam in the bottle. Does anyone know what I've done to break it? And if there's any way to fix it without killing the bottle and making a new one (which would be a pain).

Thanks!
Adrian

Unhandled exception: page fault on read access to 0x00000004 in 32-bit code (0x7c68a6ba).
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
 EIP:7c68a6ba ESP:06a8c0ac EBP:06a8c0c4 EFLAGS:00210216(  R- --  I   -A-P- )
 EAX:00000000 EBX:7c697c78 ECX:06a8be6c EDX:06a8be6c
 ESI:00000000 EDI:001d8c00
Stack dump:
0x06a8c0ac:  06a8c0d4 00000000 7bc36721 0000000c
0x06a8c0bc:  00000010 001d8c00 06a8c0f4 7c68a76b
0x06a8c0cc:  00000000 7bc4977d 001d92c4 0000004d
0x06a8c0dc:  00000003 80041017 001d8c04 001d8c08
0x06a8c0ec:  001d8c00 06a8c224 06a8c144 7c68a854
0x06a8c0fc:  001d8c00 001d8c04 001d8c08 f75f0d4b
Backtrace:
=>0 0x7c68a6ba in wbemprox (+0xa6ba) (0x06a8c0c4)
  1 0x7c68a76b in wbemprox (+0xa76a) (0x06a8c0f4)
  2 0x7c68a854 in wbemprox (+0xa853) (0x06a8c144)
  3 0x7c68d390 in wbemprox (+0xd38f) (0x06a8c1a4)
  4 0x38444463 in steamclient (+0x444462) (0x06a8c230)
  5 0x3844482a in steamclient (+0x444829) (0x06a8c8f4)
  6 0x380d8d83 in steamclient (+0xd8d82) (0x06a8cb74)
  7 0x380d992e in steamclient (+0xd992d) (0x06a8cb8c)
  8 0x380da771 in steamclient (+0xda770) (0x06a8d0ac)
  9 0x3848466f in steamclient (+0x48466e) (0x06a8d6c4)
  10 0x38485705 in steamclient (+0x485704) (0x06a8d718)
  11 0x384401bd in steamclient (+0x4401bc) (0x06a8db38)
  12 0x384434d6 in steamclient (+0x4434d5) (0x06a8db5c)
  13 0x38441b21 in steamclient (+0x441b20) (0x06a8db8c)
  14 0x38449d77 in steamclient (+0x449d76) (0x06a8e3d8)
  15 0x3843fe42 in steamclient (+0x43fe41) (0x06a8e3f8)
  16 0x3844990c in steamclient (+0x44990b) (0x06a8e404)
  17 0x38449593 in steamclient (+0x449592) (0x06a8e490)
  18 0x38181e31 in steamclient (+0x181e30) (0x06a8e4cc)
  19 0x381aa4d5 in steamclient (+0x1aa4d4) (0x06a8e518)
  20 0x381821d4 in steamclient (+0x1821d3) (0x06a8e574)
  21 0x381824c0 in steamclient (+0x1824bf) (0x06a8e588)
  22 0x3f00c88f in tier0_s (+0xc88e) (0x06a8e5b8)
  23 0x3f00d93c in tier0_s (+0xd93b) (0x06a8e5dc)
  24 0x3f011920 in tier0_s (+0x1191f) (0x06a8ea18)
  25 0x7bc74280 call_thread_func_wrapper+0xb() in ntdll (0x06a8ea28)
  26 0x7bc76cad call_thread_func+0x7c() in ntdll (0x06a8eaf8)
  27 0x7bc7425e RtlRaiseException+0x21() in ntdll (0x06a8eb18)
  28 0x7bc7c6a9 in ntdll (+0x6c6a8) (0x06a8f368)
  29 0xf75b1d4c start_thread+0xcb() in libpthread.so.0 (0x06a8f468)
0x7c68a6ba: movl    0x4(%esi),%eax
Modules:
Module    Address            Debug info    Name (173 modules)
PE      400000-  63c000    Deferred        steam
PE     10d0000- 1187000    Deferred        sdl2
PE     43d0000- 44e7000    Deferred        chromehtml
PE     44f0000- 58cb000    Deferred        libcef
PE     74e0000- 77ec000    Deferred        steamservice
PE    10000000-100b4000    Deferred        crashhandler
PE    30000000-302c4000    Deferred        steam
PE    38000000-3885b000    Export          steamclient
PE    3a000000-3aaea000    Deferred        steamui
PE    3f000000-3f0ac000    Export          tier0_s
PE    3f200000-3f2b0000    Deferred        vgui2_s
PE    3f600000-3f64b000    Deferred        vstdlib_s
PE    3f800000-3f82e000    Deferred        filesystem_stdio
PE    4ad00000-4b67f000    Deferred        icudt
PE    60000000-60021000    Deferred        cserhelper
PE    65ec0000-66072000    Deferred        avcodec-53
PE    68b80000-68ba7000    Deferred        avutil-51
PE    6ab00000-6ab33000    Deferred        avformat-53
ELF    7b800000-7ba2e000    Deferred        kernel32<elf>
  \-PE    7b810000-7ba2e000    \               kernel32
ELF    7bc00000-7bcc6000    Dwarf           ntdll<elf>
  \-PE    7bc10000-7bcc6000    \               ntdll
ELF    7bf00000-7bf03000    Deferred        <wine-loader>
ELF    7c479000-7c5ad000    Deferred        wined3d<elf>
  \-PE    7c490000-7c5ad000    \               wined3d
ELF    7c64f000-7c672000    Deferred        dxgi<elf>
  \-PE    7c650000-7c672000    \               dxgi
ELF    7c672000-7c699000    Dwarf           wbemprox<elf>
  \-PE    7c680000-7c699000    \               wbemprox
ELF    7c799000-7c7a1000    Deferred        libogg.so.0
ELF    7c7a1000-7c7cd000    Deferred        libvorbis.so.0
ELF    7c7cd000-7c945000    Deferred        libvorbisenc.so.2
ELF    7c945000-7c995000    Deferred        libflac.so.8
ELF    7c995000-7c99c000    Deferred        libasyncns.so.0
ELF    7c99c000-7ca10000    Deferred        libsndfile.so.1
ELF    7ca10000-7ca74000    Deferred        libpulsecommon-2.1.so
ELF    7ca74000-7cac2000    Deferred        libpulse.so.0
ELF    7cac2000-7cbb4000    Deferred        libasound.so.2
ELF    7cbb9000-7cbcd000    Deferred        hid<elf>
  \-PE    7cbc0000-7cbcd000    \               hid
ELF    7cbcd000-7cbd4000    Deferred        libasound_module_pcm_pulse.so
ELF    7cbd4000-7cc00000    Deferred        winealsa<elf>
  \-PE    7cbe0000-7cc00000    \               winealsa
ELF    7cf03000-7cf0d000    Deferred        libwrap.so.0
ELF    7cf0d000-7cf2f000    Deferred        mmdevapi<elf>
  \-PE    7cf10000-7cf2f000    \               mmdevapi
ELF    7cf2f000-7cf73000    Deferred        dsound<elf>
  \-PE    7cf40000-7cf73000    \               dsound
ELF    7cf73000-7cfb0000    Deferred        rsaenh<elf>
  \-PE    7cf80000-7cfb0000    \               rsaenh
ELF    7cfb0000-7cfcd000    Deferred        pdh<elf>
  \-PE    7cfc0000-7cfcd000    \               pdh
ELF    7cfcd000-7cfe6000    Deferred        imagehlp<elf>
  \-PE    7cfd0000-7cfe6000    \               imagehlp
ELF    7d070000-7d100000    Deferred        msvcrt<elf>
  \-PE    7d090000-7d100000    \               msvcrt
ELF    7d206000-7d210000    Deferred        libjson.so.0
ELF    7d210000-7d24d000    Deferred        usp10<elf>
  \-PE    7d220000-7d24d000    \               usp10
ELF    7d24d000-7d277000    Deferred        netapi32<elf>
  \-PE    7d250000-7d277000    \               netapi32
ELF    7d277000-7d2a4000    Deferred        secur32<elf>
  \-PE    7d280000-7d2a4000    \               secur32
ELF    7d2a4000-7d32f000    Deferred        urlmon<elf>
  \-PE    7d2b0000-7d32f000    \               urlmon
ELF    7d32f000-7d400000    Deferred        opengl32<elf>
  \-PE    7d350000-7d400000    \               opengl32
ELF    7d500000-7d514000    Deferred        dhcpcsvc<elf>
  \-PE    7d510000-7d514000    \               dhcpcsvc
ELF    7d514000-7d57c000    Deferred        setupapi<elf>
  \-PE    7d520000-7d57c000    \               setupapi
ELF    7d57c000-7d59f000    Deferred        iphlpapi<elf>
  \-PE    7d580000-7d59f000    \               iphlpapi
ELF    7d59f000-7d5bd000    Deferred        libgcc_s.so.1
ELF    7d5bd000-7d5c6000    Deferred        librt.so.1
ELF    7d5c6000-7d5cb000    Deferred        libgpg-error.so.0
ELF    7d5cb000-7d5cf000    Deferred        libkeyutils.so.1
ELF    7d5cf000-7d619000    Deferred        libdbus-1.so.3
ELF    7d619000-7d69d000    Deferred        libgcrypt.so.11
ELF    7d69d000-7d6c5000    Deferred        libk5crypto.so.3
ELF    7d6c5000-7d793000    Deferred        libkrb5.so.3
ELF    7d793000-7d857000    Deferred        libgnutls.so.26
ELF    7d857000-7d894000    Deferred        libgssapi_krb5.so.2
ELF    7d894000-7d8f3000    Deferred        libcups.so.2
ELF    7d8f3000-7d965000    Deferred        wineps<elf>
  \-PE    7d910000-7d965000    \               wineps
ELF    7d965000-7da45000    Deferred        comdlg32<elf>
  \-PE    7d970000-7da45000    \               comdlg32
ELF    7da45000-7db00000    Deferred        crypt32<elf>
  \-PE    7da50000-7db00000    \               crypt32
ELF    7dc03000-7dc1a000    Deferred        userenv<elf>
  \-PE    7dc10000-7dc1a000    \               userenv
ELF    7dc1a000-7dc2e000    Deferred        libp11-kit.so.0
ELF    7dc2e000-7dc40000    Deferred        libtasn1.so.3
ELF    7dc40000-7dc52000    Deferred        libavahi-client.so.3
ELF    7dc52000-7dd00000    Deferred        winmm<elf>
  \-PE    7dc60000-7dd00000    \               winmm
ELF    7de01000-7de0a000    Deferred        libkrb5support.so.0
ELF    7de0a000-7de0f000    Deferred        libcom_err.so.2
ELF    7de0f000-7de1d000    Deferred        libavahi-common.so.3
ELF    7de1d000-7de59000    Deferred        winspool<elf>
  \-PE    7de20000-7de59000    \               winspool
ELF    7de59000-7de70000    Deferred        libresolv.so.2
ELF    7de7d000-7de90000    Deferred        msimg32<elf>
  \-PE    7de80000-7de90000    \               msimg32
ELF    7de90000-7dec8000    Deferred        winhttp<elf>
  \-PE    7dea0000-7dec8000    \               winhttp
ELF    7dec8000-7defb000    Deferred        uxtheme<elf>
  \-PE    7ded0000-7defb000    \               uxtheme
ELF    7defb000-7df1d000    Deferred        imm32<elf>
  \-PE    7df00000-7df1d000    \               imm32
ELF    7df77000-7df7e000    Deferred        libnss_dns.so.2
ELF    7df7e000-7dfdb000    Deferred        dbghelp<elf>
  \-PE    7df90000-7dfdb000    \               dbghelp
ELF    7dfdb000-7e000000    Deferred        mpr<elf>
  \-PE    7dfe0000-7e000000    \               mpr
ELF    7e000000-7e074000    Deferred        wininet<elf>
  \-PE    7e010000-7e074000    \               wininet
ELF    7e074000-7e087000    Deferred        psapi<elf>
  \-PE    7e080000-7e087000    \               psapi
ELF    7e09e000-7e0a5000    Deferred        libxfixes.so.3
ELF    7e0a5000-7e0b0000    Deferred        libxcursor.so.1
ELF    7e1b0000-7e1c0000    Deferred        libxi.so.6
ELF    7e1c0000-7e1cb000    Deferred        libxrandr.so.2
ELF    7e1cb000-7e1d5000    Deferred        libxrender.so.1
ELF    7e1d5000-7e30c000    Deferred        libx11.so.6
ELF    7e331000-7e335000    Deferred        libxcomposite.so.1
ELF    7e335000-7e350000    Deferred        libxcb.so.1
ELF    7e350000-7e362000    Deferred        libxext.so.6
ELF    7e362000-7e37c000    Deferred        libice.so.6
ELF    7e37c000-7e407000    Deferred        winex11<elf>
  \-PE    7e390000-7e407000    \               winex11
ELF    7e407000-7e420000    Deferred        libz.so.1
ELF    7e420000-7e4ba000    Deferred        libfreetype.so.6
ELF    7e4bd000-7e4c1000    Deferred        libnss_mdns4_minimal.so.2
ELF    7e4da000-7e550000    Deferred        rpcrt4<elf>
  \-PE    7e4f0000-7e550000    \               rpcrt4
ELF    7e550000-7e658000    Deferred        ole32<elf>
  \-PE    7e570000-7e658000    \               ole32
ELF    7e658000-7e768000    Deferred        oleaut32<elf>
  \-PE    7e670000-7e768000    \               oleaut32
ELF    7e768000-7e7d4000    Deferred        shlwapi<elf>
  \-PE    7e780000-7e7d4000    \               shlwapi
ELF    7e7d4000-7e9e8000    Deferred        shell32<elf>
  \-PE    7e7e0000-7e9e8000    \               shell32
ELF    7e9e8000-7ea49000    Deferred        advapi32<elf>
  \-PE    7e9f0000-7ea49000    \               advapi32
ELF    7ea49000-7eb0d000    Deferred        gdi32<elf>
  \-PE    7ea60000-7eb0d000    \               gdi32
ELF    7eb0d000-7ec4f000    Deferred        user32<elf>
  \-PE    7eb20000-7ec4f000    \               user32
ELF    7ec4f000-7ed47000    Deferred        comctl32<elf>
  \-PE    7ec60000-7ed47000    \               comctl32
ELF    7ed47000-7ed78000    Deferred        ws2_32<elf>
  \-PE    7ed50000-7ed78000    \               ws2_32
ELF    7ed78000-7ed85000    Deferred        libnss_files.so.2
ELF    7ed85000-7ed91000    Deferred        libnss_nis.so.2
ELF    7ed91000-7edab000    Deferred        libnsl.so.1
ELF    7edab000-7edb4000    Deferred        libnss_compat.so.2
ELF    7efb4000-7efe0000    Deferred        libm.so.6
ELF    7efe2000-7efe8000    Deferred        libxxf86vm.so.1
ELF    7efe8000-7f000000    Deferred        version<elf>
  \-PE    7eff0000-7f000000    \               version
ELF    f73f0000-f73f4000    Deferred        libxinerama.so.1
ELF    f73f4000-f73fa000    Deferred        libuuid.so.1
ELF    f73fb000-f7400000    Deferred        libdl.so.2
ELF    f7400000-f75aa000    Dwarf           libc.so.6
ELF    f75ab000-f75c6000    Dwarf           libpthread.so.0
ELF    f75c7000-f75d0000    Deferred        libsm.so.6
ELF    f75e1000-f75e5000    Deferred        libxau.so.6
ELF    f75e6000-f7728000    Dwarf           libwine.so.1
ELF    f772a000-f774c000    Deferred        ld-linux.so.2
ELF    f774c000-f774d000    Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
00000008 winewrapper.exe
    00000009    0
0000000c services.exe
    0000001d    0
    0000001c    0
    00000013    0
    0000000e    0
    0000000d    0
00000010 winedevice.exe
    0000001a    0
    00000017    0
    00000012    0
    00000011    0
00000018 plugplay.exe
    0000001e    0
    0000001b    0
    00000019    0
0000001f explorer.exe
    00000020    0
00000021 (D) C:\Program Files\Steam\Steam.exe
    00000045    0
    00000044    0
    00000043    0
    00000042    0
    00000041    0
    00000040    0
    0000003f    0
    0000003e    0
    0000003d    0 <==
    0000003b    0
    0000003a    0
    00000039    0
    00000038    0
    00000037    0
    00000036    0
    00000035    0
    00000034    0
    00000033    0
    00000032    0
    00000031    0
    00000030    0
    0000002f    0
    0000002e    0
    0000002b    0
    00000028    0
    00000027    0
    00000026    0
    00000022    0
System information:
    Wine build: wine-1.5.15-7189-g6111f90
    Platform: i386
    Host system: Linux
    Host version: 3.5.0-17-generic

I saw the same thing after restarting steam for an update yesterday, but that was on 12.2.0. I haven't tested more recent versions yet.

I just did some testing, and it crashes on 12.2.1 but works on 12.5.1. So I think you'll need to upgrade if you're using 12.2.x or earlier.

I can confirm I was running 12.2.1 and updating to 12.2.5 has fixed the problem with steam - thanks Vincent. Moral of the story is to check your version before you bug people on the forum! Sorry about that.

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