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Steam hangs at login in Crossover 14.0.3
Mike Robinson
Mike Robinson
Posted 2015-01-14 09:56
I just installed the latest Crossover, installed Steam and Steam hangs after I enter in my username/password.  Is there a solution for this yet?

Thanks!
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This issue has been forwarded to the Official CodeWeavers Ticket System.  If you have observed this issue and would like to report it as well, please open a support ticket or send an email to info@codeweavers.com with a description of what you are seeing and a link to this post.

Thank you!
The CodeWeavers Team
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Zachary Cook
Posted 2015-01-14 12:07
Mine just started to have the same issue.  
It was working fine the day before, but now
it's getting stuck at the "[steam user account] connecting" window
and not launching the Steam client.
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This issue has been forwarded to the Official CodeWeavers Ticket System.  If you have observed this issue and would like to report it as well, please open a support ticket or send an email to info@codeweavers.com with a description of what you are seeing and a link to this post.

Thank you!
The CodeWeavers Team
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Mike Robinson
Mike Robinson
Posted 2015-01-14 12:28
I don't even get that far.  It hangs the minute I click "Login".

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This issue has been forwarded to the Official CodeWeavers Ticket System.  If you have observed this issue and would like to report it as well, please open a support ticket or send an email to info@codeweavers.com with a description of what you are seeing and a link to this post.

Thank you!
The CodeWeavers Team
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Caron Wills
Caron Wills  Staff Member
Posted 2015-01-14 13:20
We are looking to triage this issue. We have one system in-house affected.

Bug number 12643 is setup as an internal bug to track this issue.

If you are affected, please write to our support staff, info@codeweavers.com and reference bug number 12643.

We would like to know your operating system, version number, CrossOver version number.

So something like:

MacOS 10.10
CrossOver 14.0.3

Ubuntu 14.04 64bit
CrossOver 13.2

We will update as we have more information.
Josh DuBois
Josh DuBois  Staff Member
Posted 2015-01-14 15:20
Does changing the bottle type to 'Win7' (from WinXP, which is the general default) allow you to log in?

(You can change this in the 'Applications' tab of winecfg.  winecfg is available on OS X in the 'Control Panels' area of CrossOver's main window, when a bottle is selected.)

You will want to be sure to stop and re-start CrossOver to make sure this setting has taken effect, then re-start Steam.
Silviu Cojocaru
Silviu Cojocaru Omniscient Mystical Exalted Nigh-invincible Supreme Raging Atomic Dragon Turbo Chief Senior Advocate, Rank 8
Posted 2015-01-18 14:32
Got hit by this too and as a bonus the Linux Steam client seems to get afflicted too after the windows client seems to hang on trying to log in.  So, I closed both clients and I logged in through the web interface. Then started the Linux native client which stalled a bit but then logged in. I then closed the linux client and started the windows one and that one logged in too.
Josh DuBois
Josh DuBois  Staff Member
Posted 2015-01-18 15:52
Weird - we couldn't figure out in-house what was happening, but it seemed that tcp connections were being rejected by their servers for a day.  That stopped, and so did the trouble as far as we were able to tell.  (CrossOver / wine may have a bug which causes Steam to attempt to connect via TCP (as opposed to UDP) more often than it is supposed to, which might have made the odd behavior of Steam's servers have a greater impact on CrossOver users than Windows folks.)

At least, that's what I was able to gather from the folks who were actually debugging the problem...  At any rate, it went away for us in-house after a day and we assumed it was just a server hiccup from Valve that got resolved.
Silviu Cojocaru
Silviu Cojocaru Omniscient Mystical Exalted Nigh-invincible Supreme Raging Atomic Dragon Turbo Chief Senior Advocate, Rank 8
Posted 2015-01-18 17:14
I guess it could have been a "hiccup" and my messing around wasn't what actually fixed it :)

CrossOver Forums: the place to discuss running Windows applications on Mac and Linux

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