Adobe Photoshop CS2 Tips

"Unable to continue because of a hardware or system error. Sorry, but this error is unrecoverable."

Adobe Photoshop CS2 crashes upon startup with "Unable to continue because of a hardware or system error. Sorry, but this error is unrecoverable." Clicking OK results in hard crash. This error occurs on the second and subsequent starts.


This is due to a missing Windows font package (Times32), and can be permanently fixed by adding the Times32 font package. However, if you have Times32 installed for Linux, you won't be able to install Windows Times32 , so you have to install winetricks with corefonts and vcrun6 modules BEFORE installing Photoshop CS2, as a workaround.

If that's too much work for you, there is a quick and dirty fix that doesn't require installing anything, and needs no net conenction to make the application function:

QUICK WORKAROUND: You can force Photoshop CS2 to start by holding down CTRL+ALT+SHIFT while starting the application in Windows or Linux, or Command+Option+Shift in Mac OSX. You will be presented with a dialog box that asks if you wish to delete the settings file. Selecting Yes will delete the file, and allow the application to start as normal.

PERMANENT FIX: The permanent fix is actually very simple, and wont' ahve any apparent effect on the functionality of the software at all...

The problematic file is the General Settings file, "Adobe Photoshop CS2 Prefs.psp", which references the default fonts Adobe expects to be installed. If for any reason these fonts, or any other files, are not installed or not functioning as expected, the application will terminate to the desktop. This settings file is located here:

/home/[USER PROFILE]/.cxoffice/[CS2 INSTALLATION BOTTLE NAME]/drive_c/windows/profiles/crossover/Application Data/Adobe/Photoshop/9.0/Adobe Photoshop CS2 Settings/Adobe Photoshop CS2 Prefs.psp

Naturally, replace [USER PROFILE] with the user name you are working under, and replace the [CS2 INSTALLATION BOTTLE NAME] with whatever you named the bottle you installed Photoshop CS2 under in Crossover.

Now, if you've encountered this error, you've already run CS2 twice, and the settings file has already been created and corrupted. Although deleting it will allow you to start CS2, it will AGAIN store a corrupted file when you exit the application, and when you restart the application, you'll repeat the same fatal error as usual.

So, having located this file, perform the following steps:

(1) Rename or delete the corrupted file
(2) Start CS2. It should start just fine.
(3) IMMEDIATELY after it has started, change the permissions on the fresh, newly re-created settings file (Adobe Photoshop CS2 Prefs.psp) to READ ONLY. You can do this in your file browser, or, if you are at the command line, use the following command:

chmod -w ./Adobe\ Photoshop\ CS2\ Prefs.psp

(4) Rejoice. Your work here is done.

Now, whenever CS2 exits, it will no longer overwrite the fresh, working settings file, and you will always be able to start it without the annoying error and subsequent crash.

Chris McKay
www.Linux-Disks.com



by Unknown on 2011-03-24 16:22:23
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