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Office 2016 installs. Fails after 2nd or 3rd use of word

Hi,
Installing Office 2016 Pro Plus retail that I purchased through my company "home" use program using Crossover 17 on Ubuntu 14.04. It's a little confusing on the codeweavers site what is intended to work or not - is this supposed to work? The install file I get through this Microsoft purchase is Setup.x86.en-USProPlusRetail<some letters>.exe, which is about a 4.5MB file - so fairly small. My Ubuntu is using the Intel graphics drivers.

  • I created a new bottle and installed Internet Explorer 8 first into a Win 7 bottle.
  • Then I used the Crossover "Install software into this bottle" option, and pointed the install to the above setup exe file.
  • The installation seemed to work - it said it was complete.
  • Word opens the first time, and allows me to save a new document.
  • On opening word the second time, I try to do most anything, such as open the previous file, and it crashes saying it can't read the normal.dotm file. I then rename that file and open Word back up again later.
  • Subsequently on the next opening of Word, it crashes after trying to save a file, with the following (I've deleted some lines that probably have no meaning as they are just numbers):
Unhandled exception: page fault on read access to 0x08455351 in 32-bit code (0x03a6983f).
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
 EIP:03a6983f ESP:00329f4c EBP:00329f90 EFLAGS:00210206(  R- --  I   - -P- )
 EAX:08455351 EBX:0f2c3658 ECX:08455355 EDX:08455355
 ESI:00000000 EDI:7fffffff
Stack dump:
0x00329f4c:  03a69454 17579078 0000003c 171ddb28
Backtrace:
=>0 0x03a6983f (0x00329f90)
  1 0x03605902 (0x0032a058)
  13 0x00b71111 in wwlib (+0x301110) (0x0032a6d8)
  14 0x00b70eb9 in wwlib (+0x300eb8) (0x0032b1bc)
  15 0x00b70ba2 in wwlib (+0x300ba1) (0x0032b218)
  16 0x00b6fe7e in wwlib (+0x2ffe7d) (0x0032c6cc)
  17 0x00b6e4d4 in wwlib (+0x2fe4d3) (0x0032cb98)
  18 0x009fbea4 in wwlib (+0x18bea3) (0x0032cc34)
  19 0x00a02734 in wwlib (+0x192733) (0x0032e55c)
  20 0x009fca60 in wwlib (+0x18ca5f) (0x0032eac8)
  21 0x009fc0cd in wwlib (+0x18c0cc) (0x0032eb40)
  22 0x009ff0e2 in wwlib (+0x18f0e1) (0x00330dd4)
  23 0x00a018e7 in wwlib (+0x1918e6) (0x00330e44)
  24 0x00a0bdc5 in wwlib (+0x19bdc4) (0x003331a4)
  25 0x00a0ba80 in wwlib (+0x19ba7f) (0x00337a08)
  26 0x008c37e5 in wwlib (+0x537e4) (0x00337c74)
  27 0x008c0336 in wwlib (+0x50335) (0x0033aab4)
  28 0x00d5a1dd in wwlib (+0x4ea1dc) (0x0033ab90)
  29 0x00d5a02c in wwlib (+0x4ea02b) (0x0033aba0)
  30 0x00d5a014 in wwlib (+0x4ea013) (0x0033abb4)
  31 0x049fa52b (0x0033abd8)
  61 0x7e99f62a WINPROC_wrapper+0x19() in user32 (0x0033b6a8)
  62 0x7e99fc6a in user32 (+0x8fc69) (0x0033b6f8)
  63 0x7e9a1f85 in user32 (+0x91f84) (0x0033b748)
  64 0x7e96774b DispatchMessageW+0x8a() in user32 (0x0033b858)
  65 0x008ed258 in wwlib (+0x7d257) (0x0033fbb8)
  66 0x004017d9 in winword (+0x17d8) (0x0033fe04)
  67 0x00401163 in winword (+0x1162) (0x0033fe50)
  68 0x7b45f34c call_process_entry+0xb() in kernel32 (0x0033fe68)
  69 0x7b460029 ExitProcess+0xcd8() in kernel32 (0x0033fea8)
  70 0x7bc7d160 call_thread_func_wrapper+0xb() in ntdll (0x0033fec8)
  71 0x7bc7ff51 call_thread_func+0xb0() in ntdll (0x0033ffa8)
  72 0x7bc7d13e RtlRaiseException+0x21() in ntdll (0x0033ffc8)
  73 0x7bc51ef3 call_dll_entry_point+0x3b2() in ntdll (0x0033ffe8)
  74 0xf755978d wine_call_on_stack+0x1c() in libwine.so.1 (0x00000000)
  75 0xf75598f0 wine_switch_to_stack+0x1f() in libwine.so.1 (0xffde13b8)
  76 0x7bc57b9a LdrInitializeThunk+0x239() in ntdll (0xffde1408)
  77 0x7b466ff1 __wine_kernel_init+0x980() in kernel32 (0xffde22f8)
  78 0x7bc58963 __wine_process_init+0x152() in ntdll (0xffde2368)
  79 0xf7557b53 wine_init+0x292() in libwine.so.1 (0xffde23b8)
  80 0x7c000a9a main+0x79() in <wine-loader> (0xffde27f8)
  81 0xf7382af3 __libc_start_main+0xf2() in libc.so.6 (0x00000000)
0x03a6983f: movl    0x0(%eax),%eax
Modules:
Module    Address            Debug info    Name (242 modules)
PE      350000-  3bd000    Deferred        msvcp140
PE      400000-  5db000    Export          winword
PE      5e0000-  756000    Deferred        c2r32
PE      870000- 28e4000    Export          wwlib
PE     28f0000- 350b000    Deferred        oart
PE     f800000- f8ae000    Deferred        wwintl
PE    10000000-101b8000    Deferred        appvisvsubsystems32
PE    16380000-16389000    Deferred        normaliz
PE    197a0000-19906000    Deferred        clienttelemetry
PE    19910000-19cf0000    Deferred        gfx
PE    1a1f0000-1a373000    Deferred        ivy
PE    1a400000-1a532000    Deferred        urlmon
PE    1e8c0000-1f3de000    Deferred        chart
PE    1f710000-1f74a000    Deferred        msproof7
PE    1f750000-1f808000    Deferred        msgr8en
PE    47060000-47081000    Deferred        xmllite
PE    5dca0000-5de88000    Deferred        iertutil
PE    6be90000-6bebd000    Deferred        osppc
ELF    6bebd000-6bedc000    Deferred        dnsapi<elf>
  \-PE    6bec0000-6bedc000    \               dnsapi
ELF    7a800000-7a934000    Deferred        opengl32<elf>
  \-PE    7a820000-7a934000    \               opengl32
ELF    7a96a000-7a97d000    Deferred        msimg32<elf>
  \-PE    7a970000-7a97d000    \               msimg32
ELF    7a9d2000-7a9f9000    Deferred        mlang<elf>
  \-PE    7a9e0000-7a9f9000    \               mlang
ELF    7aa12000-7aa56000    Deferred        usp10<elf>
  \-PE    7aa20000-7aa56000    \               usp10
ELF    7ac56000-7ac8b000    Deferred        msctf<elf>
  \-PE    7ac60000-7ac8b000    \               msctf
ELF    7ac8b000-7aca4000    Deferred        cryptnet<elf>
  \-PE    7ac90000-7aca4000    \               cryptnet
ELF    7aca4000-7ace5000    Deferred        rsaenh<elf>
  \-PE    7acb0000-7ace5000    \               rsaenh
ELF    7ace5000-7ad15000    Deferred        libk5crypto.so.3
ELF    7ad15000-7add4000    Deferred        libkrb5.so.3
ELF    7add4000-7ae1a000    Deferred        libgssapi_krb5.so.2
ELF    7ae1a000-7ae87000    Deferred        libcups.so.2
ELF    7ae87000-7af00000    Deferred        wineps<elf>
  \-PE    7aea0000-7af00000    \               wineps
ELF    7b102000-7b118000    Deferred        powrprof<elf>
  \-PE    7b110000-7b118000    \               powrprof
ELF    7b118000-7b124000    Deferred        libkrb5support.so.0
ELF    7b124000-7b136000    Deferred        libavahi-client.so.3
ELF    7b136000-7b200000    Deferred        crypt32<elf>
  \-PE    7b140000-7b200000    \               crypt32
ELF    7b400000-7b7e9000    Dwarf           kernel32<elf>
  \-PE    7b410000-7b7e9000    \               kernel32
ELF    7b7f9000-7b80e000    Deferred        schannel<elf>
  \-PE    7b800000-7b80e000    \               schannel
ELF    7b80e000-7b84c000    Deferred        winspool<elf>
  \-PE    7b820000-7b84c000    \               winspool
ELF    7b84c000-7b864000    Deferred        ncrypt<elf>
  \-PE    7b850000-7b864000    \               ncrypt
ELF    7b864000-7b880000    Deferred        bcrypt<elf>
  \-PE    7b870000-7b880000    \               bcrypt
ELF    7b880000-7b8be000    Deferred        winhttp<elf>
  \-PE    7b890000-7b8be000    \               winhttp
ELF    7b8be000-7b900000    Deferred        webservices<elf>
  \-PE    7b8d0000-7b900000    \               webservices
ELF    7ba00000-7ba07000    Deferred        libnss_dns.so.2
ELF    7ba07000-7ba23000    Deferred        jsproxy<elf>
  \-PE    7ba10000-7ba23000    \               jsproxy
ELF    7ba23000-7ba86000    Deferred        dbghelp<elf>
  \-PE    7ba30000-7ba86000    \               dbghelp
ELF    7ba86000-7baba000    Deferred        mscoree<elf>
  \-PE    7ba90000-7baba000    \               mscoree
ELF    7bc00000-7bcf3000    Dwarf           ntdll<elf>
  \-PE    7bc10000-7bcf3000    \               ntdll
ELF    7bcf3000-7bcf7000    Deferred        libnss_mdns4_minimal.so.2
ELF    7bcf7000-7bcfb000    Deferred        libkeyutils.so.1
ELF    7bcfb000-7bd00000    Deferred        libcom_err.so.2
ELF    7c000000-7c003000    Dwarf           <wine-loader>
ELF    7c004000-7c012000    Deferred        libavahi-common.so.3
ELF    7c013000-7c02f000    Deferred        netprofm<elf>
  \-PE    7c020000-7c02f000    \               netprofm
ELF    7c02f000-7c095000    Deferred        dwrite<elf>
  \-PE    7c040000-7c095000    \               dwrite
ELF    7c0e1000-7c118000    Deferred        uxtheme<elf>
  \-PE    7c0f0000-7c118000    \               uxtheme
ELF    7c118000-7c13f000    Deferred        propsys<elf>
  \-PE    7c120000-7c13f000    \               propsys
ELF    7c13f000-7c200000    Deferred        windowscodecs<elf>
  \-PE    7c150000-7c200000    \               windowscodecs
ELF    7c423000-7ca7a000    Deferred        i965_dri.so
ELF    7d03a000-7d071000    Deferred        libtxc_dxtn.so
ELF    7d093000-7d09e000    Deferred        libpciaccess.so.0
ELF    7d09e000-7d0ab000    Deferred        libdrm_radeon.so.1
ELF    7d0ab000-7d0b4000    Deferred        libdrm_nouveau.so.2
ELF    7d0b4000-7d0d7000    Deferred        libdrm_intel.so.1
ELF    7d0d7000-7d122000    Deferred        libdbus-1.so.3
ELF    7d122000-7d12c000    Deferred        libnih-dbus.so.1
ELF    7d12c000-7d145000    Deferred        libnih.so.1
ELF    7d145000-7d163000    Deferred        libcgmanager.so.0
ELF    7d163000-7d176000    Deferred        libudev.so.1
ELF    7d176000-7d193000    Deferred        libgcc_s.so.1
ELF    7d27b000-7d2ee000    Deferred        libglu.so.1
ELF    7d2ee000-7d2fe000    Deferred        libdrm.so.2
ELF    7d2fe000-7d304000    Deferred        libxcb-dri2.so.0
ELF    7d304000-7d31c000    Deferred        libxcb-glx.so.0
ELF    7d31c000-7d31f000    Deferred        libx11-xcb.so.1
ELF    7d31f000-7d323000    Deferred        libxdamage.so.1
ELF    7d323000-7d33e000    Deferred        libglapi.so.0
ELF    7d33e000-7d345000    Deferred        libxcb-sync.so.1
ELF    7d345000-7d349000    Deferred        libxcb-present.so.0
ELF    7d349000-7d372000    Deferred        libexpat.so.1
ELF    7d372000-7d3d5000    Deferred        libgl.so.1
ELF    7d3f0000-7d462000    Deferred        d3dcompiler_43<elf>
  \-PE    7d400000-7d462000    \               d3dcompiler_43
ELF    7d462000-7d4a1000    Deferred        d3d10<elf>
  \-PE    7d470000-7d4a1000    \               d3d10
ELF    7d4a1000-7d4b6000    Deferred        d3d10core<elf>
  \-PE    7d4b0000-7d4b6000    \               d3d10core
ELF    7d4b6000-7d4cb000    Deferred        d3d10_1<elf>
  \-PE    7d4c0000-7d4cb000    \               d3d10_1
ELF    7d4cb000-7d525000    Deferred        d2d1<elf>
  \-PE    7d4d0000-7d525000    \               d2d1
ELF    7d525000-7d544000    Deferred        cabinet<elf>
  \-PE    7d530000-7d544000    \               cabinet
ELF    7d544000-7d56b000    Deferred        mpr<elf>
  \-PE    7d550000-7d56b000    \               mpr
ELF    7d56b000-7d5e2000    Deferred        wininet<elf>
  \-PE    7d570000-7d5e2000    \               wininet
ELF    7d5e2000-7d6a2000    Deferred        msvcrt<elf>
  \-PE    7d600000-7d6a2000    \               msvcrt
ELF    7d6a2000-7d78f000    Deferred        msi<elf>
  \-PE    7d6b0000-7d78f000    \               msi
ELF    7d78f000-7d7a6000    Deferred        wtsapi32<elf>
  \-PE    7d790000-7d7a6000    \               wtsapi32
ELF    7d7a6000-7d7ac000    Deferred        libxfixes.so.3
ELF    7d7ac000-7d7b7000    Deferred        libxcursor.so.1
ELF    7d7b7000-7d7c7000    Deferred        libxi.so.6
ELF    7d7c7000-7d7d2000    Deferred        libxrandr.so.2
ELF    7d7d2000-7d7dd000    Deferred        libxrender.so.1
ELF    7d7dd000-7d7e3000    Deferred        libxxf86vm.so.1
ELF    7d7e3000-7d7ea000    Deferred        libxdmcp.so.6
ELF    7d7ea000-7d80c000    Deferred        libxcb.so.1
ELF    7d80c000-7d940000    Deferred        libx11.so.6
ELF    7d940000-7d953000    Deferred        libxext.so.6
ELF    7d955000-7d959000    Deferred        libxcb-dri3.so.0
ELF    7d959000-7d96e000    Deferred        dwmapi<elf>
  \-PE    7d960000-7d96e000    \               dwmapi
ELF    7d96e000-7d9fa000    Deferred        winex11<elf>
  \-PE    7d980000-7d9fa000    \               winex11
ELF    7d9fa000-7da0d000    Deferred        api-ms-win-crt-utility-l1-1-0<el
PE    7da00000-7da0d000    Deferred        api-ms-win-crt-utility-l1-1-0
PE    7da0d000-7da20000    Deferred        api-ms-win-crt-environment-l1-1-
PE    7da10000-7da20000    Deferred        api-ms-win-crt-environment-l1-1-C:\windows\system32\api-ms-win-crt-environment-l1-1-0.dll
PE    7da20000-7da33000    Deferred        api-ms-win-crt-filesystem-l1-1-0
PE    7da30000-7da33000    Deferred        api-ms-win-crt-filesystem-l1-1-0C:\windows\system32\api-ms-win-crt-filesystem-l1-1-0.dll
ELF    7da33000-7da46000    Deferred        api-ms-win-crt-time-l1-1-0<elf>
  \-PE    7da40000-7da46000    \               api-ms-win-crt-time-l1-1-0
ELF    7da46000-7da5b000    Deferred        api-ms-win-crt-convert-l1-1-0<el
PE    7da50000-7da5b000    Deferred        api-ms-win-crt-convert-l1-1-0
ELF    7da5b000-7db59000    Deferred        comctl32<elf>
  \-PE    7da60000-7db59000    \               comctl32
ELF    7db59000-7dbe9000    Deferred        gdiplus<elf>
  \-PE    7db70000-7dbe9000    \               gdiplus
ELF    7dbe9000-7dd3a000    Deferred        wined3d<elf>
  \-PE    7dc00000-7dd3a000    \               wined3d
ELF    7dd3a000-7dd62000    Deferred        dxgi<elf>
  \-PE    7dd40000-7dd62000    \               dxgi
ELF    7dd62000-7ddc9000    Deferred        d3d11<elf>
  \-PE    7dd70000-7ddc9000    \               d3d11
ELF    7ddc9000-7ddd1000    Deferred        libffi.so.6
ELF    7ddd1000-7de0d000    Deferred        libp11-kit.so.0
ELF    7de0d000-7de21000    Deferred        libtasn1.so.6
ELF    7de21000-7dea8000    Deferred        libgcrypt.so.11
ELF    7dea8000-7df6f000    Deferred        libgnutls.so.26
ELF    7df6f000-7dfab000    Deferred        ws2_32<elf>
  \-PE    7df80000-7dfab000    \               ws2_32
ELF    7dfab000-7dfc3000    Deferred        libresolv.so.2
ELF    7dfc4000-7dfc8000    Deferred        libxau.so.6
ELF    7dfc8000-7dfde000    Deferred        api-ms-win-crt-multibyte-l1-1-0<
PE    7dfd0000-7dfde000    Deferred        api-ms-win-crt-multibyte-l1-1-0
ELF    7dfde000-7e006000    Deferred        iphlpapi<elf>
  \-PE    7dfe0000-7e006000    \               iphlpapi
ELF    7e006000-7e033000    Deferred        netapi32<elf>
  \-PE    7e010000-7e033000    \               netapi32
ELF    7e033000-7e066000    Deferred        secur32<elf>
  \-PE    7e040000-7e066000    \               secur32
PE    7e066000-7e079000    Deferred        api-ms-win-core-localization-l1-
PE    7e070000-7e079000    Deferred        api-ms-win-core-localization-l1-C:\windows\system32\api-ms-win-core-localization-l1-2-1.dll
ELF    7e079000-7e08c000    Deferred        api-ms-win-core-fibers-l1-1-1<el
PE    7e080000-7e08c000    Deferred        api-ms-win-core-fibers-l1-1-1
ELF    7e08c000-7e0af000    Deferred        imm32<elf>
  \-PE    7e090000-7e0af000    \               imm32
ELF    7e0af000-7e0d7000    Deferred        libpng12.so.0
ELF    7e0d7000-7e0f1000    Deferred        libz.so.1
ELF    7e0f1000-7e191000    Deferred        libfreetype.so.6
ELF    7e191000-7e194000    Deferred        libxshmfence.so.1
ELF    7e194000-7e199000    Deferred        libgpg-error.so.0
ELF    7e199000-7e1ac000    Deferred        api-ms-win-core-synch-l1-2-0<elf
PE    7e1a0000-7e1ac000    Deferred        api-ms-win-core-synch-l1-2-0
ELF    7e1ac000-7e1bf000    Deferred        api-ms-win-crt-heap-l1-1-0<elf>
  \-PE    7e1b0000-7e1bf000    \               api-ms-win-crt-heap-l1-1-0
ELF    7e1bf000-7e1d2000    Deferred        api-ms-win-crt-locale-l1-1-0<elf
PE    7e1c0000-7e1d2000    Deferred        api-ms-win-crt-locale-l1-1-0
ELF    7e1d2000-7e1ea000    Deferred        api-ms-win-crt-math-l1-1-0<elf>
  \-PE    7e1e0000-7e1ea000    \               api-ms-win-crt-math-l1-1-0
ELF    7e1ea000-7e1ff000    Deferred        api-ms-win-crt-runtime-l1-1-0<el
PE    7e1f0000-7e1ff000    Deferred        api-ms-win-crt-runtime-l1-1-0
ELF    7e1ff000-7e214000    Deferred        api-ms-win-crt-stdio-l1-1-0<elf>
  \-PE    7e200000-7e214000    \               api-ms-win-crt-stdio-l1-1-0
ELF    7e214000-7e229000    Deferred        api-ms-win-crt-string-l1-1-0<elf
PE    7e220000-7e229000    Deferred        api-ms-win-crt-string-l1-1-0
ELF    7e229000-7e320000    Deferred        ucrtbase<elf>
  \-PE    7e250000-7e320000    \               ucrtbase
ELF    7e320000-7e335000    Deferred        vcruntime140<elf>
  \-PE    7e330000-7e335000    \               vcruntime140
ELF    7e335000-7e34c000    Deferred        userenv<elf>
  \-PE    7e340000-7e34c000    \               userenv
ELF    7e34c000-7e3c1000    Deferred        shlwapi<elf>
  \-PE    7e360000-7e3c1000    \               shlwapi
ELF    7e3c1000-7e60e000    Deferred        shell32<elf>
  \-PE    7e3d0000-7e60e000    \               shell32
ELF    7e60e000-7e747000    Deferred        oleaut32<elf>
  \-PE    7e620000-7e747000    \               oleaut32
ELF    7e747000-7e7c6000    Deferred        rpcrt4<elf>
  \-PE    7e750000-7e7c6000    \               rpcrt4
ELF    7e7c6000-7e8f6000    Deferred        gdi32<elf>
  \-PE    7e7d0000-7e8f6000    \               gdi32
ELF    7e8f6000-7ea4a000    Dwarf           user32<elf>
  \-PE    7e910000-7ea4a000    \               user32
ELF    7ea4a000-7eb7d000    Deferred        ole32<elf>
  \-PE    7ea60000-7eb7d000    \               ole32
ELF    7eb7d000-7ebf5000    Deferred        advapi32<elf>
  \-PE    7eb90000-7ebf5000    \               advapi32
ELF    7ebf5000-7ec01000    Deferred        libnss_files.so.2
ELF    7ec01000-7ec0d000    Deferred        libnss_nis.so.2
ELF    7ec0d000-7ec26000    Deferred        libnsl.so.1
ELF    7ec26000-7ec2f000    Deferred        libnss_compat.so.2
ELF    7ef9f000-7efe5000    Deferred        libm.so.6
ELF    7efe7000-7f000000    Deferred        version<elf>
  \-PE    7eff0000-7f000000    \               version
ELF    f7364000-f7369000    Deferred        libdl.so.2
ELF    f7369000-f751a000    Dwarf           libc.so.6
ELF    f751a000-f7536000    Deferred        libpthread.so.0
ELF    f7537000-f7540000    Deferred        librt.so.1
ELF    f7551000-f7708000    Dwarf           libwine.so.1
ELF    f7709000-f772b000    Deferred        ld-linux.so.2
ELF    f772d000-f772e000    Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
0000000c services.exe
00000010 OfficeClickToRun.exe
0000001b winedevice.exe
00000028 plugplay.exe
0000002f winedevice.exe
00000045 explorer.exe
0000004b (D) C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE
00000074 OSPPSVC.EXE
00000080 svchost.exe
00000086 rpcss.exe
System information:
    Wine build: wine-2.8-8178-gfa10b50
    Platform: i386
    Version: Windows 7
    Host system: Linux
    Host version: 4.8.17-040817-generic

Any thoughts on what I'm doing wrong?
Cheers


This issue has been forwarded to the Official CodeWeavers Ticket System. If you have observed this issue and would like to report it as well, please open a support ticket or send an email to info@codeweavers.com with a description of what you are seeing and a link to this post.

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The CodeWeavers Team

identical problem here

It seems from your description that you did not use the Office 2016 CrossTie during installation. CrossTies trigger certain changes to the bottle such as installing dependencies that are necessary to make your programs work. The easiest way to use a CrossTie is to click the "Install Windows Software..." button and then search for your application (in this case Microsoft Office 2016). When you select the application name from the drop-down list and then click "continue" you will be guided through the rest of the installation process using the correct CrossTie. If you are still having problems after trying this installation method, please feel free to contact our support team for more troubleshooting.

Whoops! One of my co-workers just pointed out to me that you DID use the CrossTie during installation. Sorry for the mix-up :/ We have been seeing mixed results with the Office 2016 Pro Plus installer, and so your issues may stem from there. I am forwarding your problem to our support ticket system so that you can be notified if we make any progress on the Pro Plus installer.

Hey! Hi! I have exactly the same issue! Not only word, but excel and powerpoint as well. Anyone to help us???

Hi Anna! Please tell me if you have any progress to me as well. I'd like to buy the registration for the crossover but only if Office 2016 works effectively with no crashes


This issue has been forwarded to the Official CodeWeavers Ticket System. If you have observed this issue and would like to report it as well, please open a support ticket or send an email to info@codeweavers.com with a description of what you are seeing and a link to this post.

Thank you!
The CodeWeavers Team

Anyone can open a support ticket :) There is a link near the top of every page on the forums that says "Contact Us." This link leads to a form for opening up a support ticket. Just include a link to this post in your ticket so that it can be linked to others who are having this problem -- this allows us to update everyone if a solution is found.

I am going to forward Daniel's post to the system, but I wanted to also leave a comment on this in case anyone else out there has this problem.

I just wanted to report some moderate success lately: I've upgraded to Crossover Linux 17.1, and installed IE8 along with my office 2016 into the same bottle. Before attempting to run Office for the first time after installation, I first right clicked on my bottle in Crossover and clicked "Open C: drive". I then created folders which aligned with this path:
C:\Users\Myusername\AppData\Roaming\Microsoft\Templates
For example, in my bottle I already had the AppData folder, but nothing deeper than that. So I created the Roaming, Microsoft and Templates subfolders as that path indicates through Ubuntu Nautilus. For each one, I set the permissions to full read and write for all of those folders using the Nautilus "properties" dialog.

After doing this, I then started Word and it started correctly, and even asked me to activate the product over the internet. Activation worked, and Word opened fine. I've been able to use complex Word documents without problems, even accessing my local Ubuntu drives and files stored there. I did not get any normal.dotm errors using this proceedure - at least yet.

I have not tried other Office 2016 applications yet (ie excel, outlook, etc), but I thought I'd report first what worked for me so far.
So far I would say the only downside is Word 2016 seems to run a bit slowly - ie it opens dialogs slowly.

If people seem to continue to get normal.dotm errors, be sure to change your permissions on the templates folder using the linux command line, rather than from Nautilus (if you're using ubuntu):
chmod 777 ~/.cxoffice/Microsoft_Office_2016/drive_c/users/crossover/AppData/Roaming/Microsoft/Templates
This seemed to eliminate my normal.dotm errors.

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