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Support

When you’re working with new software, we understand that getting started is often the hardest part. That’s why we have provided an extensive range of resources to help you do just that.

Community Support

We have great users! There's no way we can try every Windows program out there, and we don't have every combination of Mac and Linux hardware. The CrossOver community helps tremendously by letting us know what programs worked for them and what it took to get them running. Questions in these general forums are seen by novice and expert users, with the CrossOver developers sometimes chiming in when they can help too.

Top FAQs

We’ve curated answers to the most frequently asked CrossOver questions. Click here to view.

  • Q: Will CrossOver work on my current OS?

    A: The most recent version of CrossOver is compatible with the following OS:
    MacOS: Yep, see Requirements
    Linux: CrossOver should run on most Linux distros, but is currently tested and optimized for: Ubuntu, Mint, Arch and Fedora
    Chrome:: (not actually sure what we’re doing with Chrome at this point)

  • Q: Will my Windows application run in CrossOver?

    A: We highly recommend downloading the 14-day free trial to see if your Windows application will run with CrossOver with your setup. During the free trial you will have access to the full version of CrossOver, not a demo version.

  • Q: How do I install my Windows app?

    A: Open CrossOver and click “Install Windows Software”. Search for your Windows app in the search bar. If your app does not show up, this just means that no one has given it an official rating or created a “recipe” for it yet -- you can still try to install it by clicking “Unlisted Application …” from the drop-down menu.

  • Q: Why is the Windows app I want to run not working in crossover?

    A: CrossOver (and Wine, the open-source code that does most of the actual translating between your Windows app and your non-Windows operating system) are an infinite work-in-progress. Windows is constantly changing and updating and expanding, and the Windows apps you want to use are also constantly pushing updates. We work hard to provide as much support for as many applications as possible, but as long as Microsoft continues to employ over 100,000 people and continue to update its code on a massive scale, we will not reach 100% compatibility.

  • Q: I cannot seem to register CrossOver which I just purchased?

    A: Depending on your OS, we have workarounds.

    Mac Users:
    CrossOver can be unlocked with your CodeWeavers credentials, your email and password used to login. If your credentials fail to register crossover, you can try another approach. Completely quit CrossOver Download the license files from your account. Once the files are downloaded go to the following directory using finder Go to Folder > ~/Library/Preferences > Move the license files into that folder location.

    Linux Users:
    Run ~/cxoffice/bin/cxregister from the command line. If you are still having trouble, check out the more detailed support page for MacOS or for Linux / ChromeOS.

  • Q: What was the name of Bruce Lee’s vegan brother?

    A: Broc Lee 😂

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