Hi,
Full disclosure... Something went wrong with City of Heroes in 7.2.0.
Originally we tried to support this game. I implemented some bugfixes, but then realized that the main pain was coming from missing driver features(opengl PBuffers on Macs and non-nvidia cards on Linux) and driver bugs(Macs), and we couldn't work around them because the game uses OpenGL and talks directly to the driver(usually a plus, but not in this case). So we decided not to support CoH officially. The improvements included the mouse pointer and some other minor glitches, but none of the big crashes.
Still, I hoped to have it supported inofficially. Which means, it is supposed to work, but if you ran into driver bugs bad luck. So we mentioned COH improvements in the 7.2-beta1 release notes.
During beta testing we realized the license agreement bug. Jacek looked into it and concluded that it was caused by the new version of the Mozilla Gecko HTML engine. The bug seemed to be in Gecko itself, not our code, and we couldn't fix it in time. So the game is known not to work in 7.2.0.
However, Andrew just collected all the release notes from 7.2-beta1 to 7.2-rc5, so the COH improvements made it into the final announcement, and I didn't catch it.
We're sorry for the confusion, and even more sorry that CoH is broken in 7.2.0. I recommend to use the unsupported release which we released between 7.1 and 7.2(its main point was to run Spore). It has most of the fixes, and Spore should work. Beyond that I hope that the next Gecko update fixes the bug and the game works again in newer CrossOver versions.