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Unable to Sign Into Microsoft 365 Subscription on Office 365 Using CrossOver on Linux Mint 22

I’m encountering an issue trying to log into my Microsoft 365 subscription using CrossOver on Linux Mint 22.

Issue Description:
I installed Office 365 successfully, but when I try to sign into my account, I'm unable to complete the login process. Here are the specific steps I’m taking:

1. I open Word, go to the File menu.
2. I select Account from the left side at the bottom, then click on Activate Product.
3. In the pop-up, I choose Sign In.
4. I enter my email and press Next, but after a short wait, a blank window appears. I am unable to proceed further or interact with this window, other than closing it.

Any advice on how to resolve this login issue would be appreciated. Thank you!

We're all suffering from this. It's been years now. Still waiting for a solution

This is the one thing that has stopped me buying a license and switching to Linux full time.

I would also buy Crossover if I could use Office 365. The official rating from Crossover is 4/5 stars which isn't really correct if Office crashes when trying to activate. https://www.codeweavers.com/compatibility/crossover/microsoft-office-365

How can I get notified when this issue is fixed? I'm not sure how Code Weavers provides these kind if status updates.

I just wait for someone to reply saying it's working or you could ask Codeweavers if it's been fixed.

Bennett Kanuka wrote:

I would also buy Crossover if I could use Office 365. The official rating from Crossover is 4/5 stars which isn't really correct if Office crashes when trying to activate. https://www.codeweavers.com/compatibility/crossover/microsoft-office-365

How can I get notified when this issue is fixed? I'm not sure how Code Weavers provides these kind if status updates.

Hi there,

Unfortunately, this issue only affects some installers, not all, so not all users are affected.

You can get notified by entering a support ticket, which will get attached to our internal bug.

Best,
Meredith

I noticed this affects the Microsoft 365 personal and family. I had this issue however I tried my work credentials which uses Office 365 business I was able to login to activate.

The installation/applications are slightly different between Microsoft 365 Personal and Business. It would seem that crossover is configured only for Microsoft 365 business and not personal.

I had some progress by installing Codeweavers Explorer, as the office apps wouldn't even open. So maybe .Net 2.0 is a dependency to Office as it is to CrossOver Explorer...
I believe some dependencies are still missing to make it work properly.
Like the others, this is actually stopping me from buying CrossOver for Linux. I need to use Word/Excel with my macros and there is no other option on linux... So no use there. I mean, I can't even test to see if my macros would work on Crossover Office because it won't activate.

Still no movement on this?
I'm still running Ofice 2010 becsue I can't get 365 to authenticate ... and now 2010 is no longer suppported, any changes and it will stop working now too with no way to authenticate.
Can we get a fix please?

Alan Kerr wrote:

Still no movement on this?
I'm still running Ofice 2010 becsue I can't get 365 to authenticate ... and now 2010 is no longer suppported, any changes and it will stop working now too with no way to authenticate.
Can we get a fix please?

Are you using office 365 home or business version?

I could not get the home version to work. I was able to authenicate with the business version from my job and it worked.

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