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iZotope Ozone 9 crashes on startup

Hey Guys,
I've been trying to get an audio mastering tool working on CrossOver 21.0.0 called iZotope Ozone 9, and the installation proceeds as normal without any issues.
However after the installation when I try to run the application, I get a crash with the following trace dump:


Unhandled exception: page fault on read access to 0x00000050 in 64-bit code (0x0000000140c61729).
Register dump:
 rip:0000000140c61729 rsp:000000000021d820 rbp:000000000021d9b0 eflags:00010206 (  R- --  I   - -P- )
 rax:0000000000000000 rbx:00000000110dfc10 rcx:0000000000000000 rdx:000000000000000f
 rsi:0000000000000000 rdi:000000000021db70  r8:000000000000000a  r9:000000000021d8c8 r10:00000000171f0000
 r11:00000000110e0990 r12:000000000021dcf0 r13:0000000000000001 r14:00000000110dfc10 r15:0000000000000003
Stack dump:
0x000000000021d820:  00000000110dfc10 00000000110dfc01
0x000000000021d830:  0000000000000000 000000010200033c
0x000000000021d840:  fffffffffffffffe 0000000011003125
0x000000000021d850:  00000000110e0980 0000000000000002
0x000000000021d860:  000000000000000f 000000000021db00
0x000000000021d870:  006e6f6973726500 0000000011003125
0x000000000021d880:  00000000110e0980 0000000000000002
0x000000000021d890:  000000000000000f 0000000000000000
0x000000000021d8a0:  0000000000000000 0000000140c6413b
0x000000000021d8b0:  000000000021db70 0000000000004c08
0x000000000021d8c0:  000000000021d9b0 0000000000000000
0x000000000021d8d0:  000000000021dca8 000000007bc29477
Backtrace:
=>0 0x0000000140c61729 EntryPoint+0xff965f25() in izotope ozone 9 (0x000000000021d9b0)
  1 0x0000000140c6413b EntryPoint+0xff968936() in izotope ozone 9 (0x000000000021d9b0)
  2 0x0000000140c62b78 EntryPoint+0xff967373() in izotope ozone 9 (0x00000000110dfc10)
  3 0x0000000140c6b509 EntryPoint+0xff96fd04() in izotope ozone 9 (0x000000000021de70)
  4 0x00000001407e5fa2 EntryPoint+0xff4ea79d() in izotope ozone 9 (0x000000000021e050)
0x0000000140c61729 EntryPoint+0xff965f25 in izotope ozone 9: movl    0x0000000000000050(%rcx,%rax,1),%edx
Modules:
Module    Address                    Debug info    Name (67 modules)
PE              220000-          2d9000    Deferred        winmm
PE              2e0000-          2e8000    Deferred        api-ms-win-crt-utility-l1-1-0
PE              2f0000-          2f8000    Deferred        api-ms-win-crt-heap-l1-1-0
PE              300000-          380000    Deferred        gdiplus
PE            17670000-        17700000    Deferred        libmp3lame
PE            61540000-        6157f000    Deferred        advapi32
PE            61740000-        617c2000    Deferred        wininet
PE            61d00000-        61d09000    Deferred        api-ms-win-crt-convert-l1-1-0
PE            61d80000-        61d8a000    Deferred        api-ms-win-crt-math-l1-1-0
PE            62100000-        62199000    Deferred        msvcp140
PE            62980000-        62988000    Deferred        api-ms-win-core-localization-l1-2-1
PE            62dc0000-        62e44000    Deferred        rpcrt4
PE            63280000-        6328e000    Deferred        version
PE            63540000-        63549000    Deferred        api-ms-win-crt-runtime-l1-1-0
PE            635c0000-        63620000    Deferred        oleacc
PE            639c0000-        639d9000    Deferred        shcore
PE            63c00000-        63c0c000    Deferred        avrt
PE            64840000-        64893000    Deferred        shlwapi
PE            64cc0000-        64df2000    Deferred        oleaut32
PE            65b40000-        65b48000    Deferred        api-ms-win-crt-filesystem-l1-1-0
PE            66040000-        66055000    Deferred        bcrypt
PE            66540000-        66551000    Deferred        rtworkq
PE            67140000-        6722f000    Deferred        msvcr120
PE            67580000-        675a9000    Deferred        glu32
PE            67640000-        6764b000    Deferred        psapi
PE            67a80000-        67ab4000    Deferred        d3d9
PE            67b40000-        67b66000    Deferred        mmdevapi
PE            67d40000-        67dba000    Deferred        wineps
PE            68040000-        68099000    Deferred        mfplat
PE            68300000-        68352000    Deferred        combase
PE            684c0000-        68512000    Deferred        concrt140
PE            69740000-        69769000    Deferred        propsys
PE            6a080000-        6a10c000    Deferred        msvcrt
PE            6a200000-        6a316000    Deferred        ole32
PE            6aa80000-        6aa87000    Deferred        api-ms-win-core-fibers-l1-1-1
PE            6ac00000-        6ac2d000    Deferred        mfreadwrite
PE            6b5c0000-        6b5c9000    Deferred        api-ms-win-crt-stdio-l1-1-0
PE            6ba00000-        6ba2b000    Deferred        sechost
PE            6bac0000-        6bb3e000    Deferred        setupapi
PE            6c7c0000-        6c937000    Deferred        gdi32
PE            6ca40000-        6cb7d000    Deferred        comctl32
PE            6d940000-        6d94f000    Deferred        imagehlp
PE            6dc80000-        6dc88000    Deferred        api-ms-win-core-synch-l1-2-0
PE            6e6c0000-        6e78c000    Deferred        crypt32
PE            6eb00000-        6ed1f000    Deferred        user32
PE            6f2c0000-        6f2e9000    Deferred        wintrust
PE            6f880000-        6f8ef000    Deferred        dbghelp
PE            6fd00000-        6fd09000    Deferred        api-ms-win-crt-string-l1-1-0
PE            70040000-        70056000    Deferred        vcruntime140
PE            70740000-        7075f000    Deferred        mpr
PE            70880000-        70888000    Deferred        api-ms-win-core-file-l2-1-1
PE            70940000-        709f6000    Deferred        ucrtbase
PE            70b00000-        70bfe000    Deferred        comdlg32
PE            71000000-        71018000    Deferred        imm32
PE            7a850000-        7a854000    Deferred        opengl32
PE            7b000000-        7b0d1000    Deferred        kernelbase
PE            7b600000-        7b811000    Deferred        kernel32
PE            7bc00000-        7bc97000    Deferred        ntdll
PE           140000000-       142d1a000    Export          izotope ozone 9
PE           180000000-       1800ce000    Deferred        tag
PE        7f2421d40000-    7f2421d43000    Deferred        winepulse
PE        7f2422670000-    7f2422674000    Deferred        winex11
PE        7f2423330000-    7f2423334000    Deferred        iphlpapi
PE        7f2423360000-    7f2423364000    Deferred        ws2_32
PE        7f24233b0000-    7f24233b4000    Deferred        wined3d
PE        7f2423570000-    7f242357b000    Deferred        winspool
PE        7f24236d0000-    7f2423fa7000    Deferred        shell32
Threads:
process  tid      prio (all id:s are in hex)
00000030 services.exe
    00000034    0
    00000038    0
    00000044    0
    00000060    0
    00000078    0
    000000a0    0
    000000c8    0
0000003c winedevice.exe
    00000040    0
    0000004c    0
    00000050    0
    00000054    0
00000058 plugplay.exe
    0000005c    0
    00000064    0
    00000068    0
    0000006c    0
    00000088    0
00000070 winedevice.exe
    00000074    0
    0000007c    0
    00000080    0
    00000084    0
    00000090    0
    00000094    0
00000098 svchost.exe
    0000009c    0
    000000a4    0
    000000a8    0
000000ac explorer.exe
    000000b0    0
    000000b4    0
    000000b8    0
000000c0 rpcss.exe
    000000c4    0
    000000d0    0
    000000d4    0
    000000d8    0
    000000dc    0
    000000e0    0
000000e8 iZotope Ozone 9.exe
    000000f0    0
    00000104    0
    00000108    0
    00000114   15
00000128 (D) C:\Program Files\iZotope\Ozone 9\win64\iZotope Ozone 9.exe
    0000012c    0 <==
    00000130    0
    00000144    0
    00000148    0
    00000154   15
    00000168    0
System information:
    Wine build: wine-6.0-9012-gd301d556740
    Platform: x86_64
    Version: Windows 10
    Host system: Linux
    Host version: 5.11.0-34-generic

I am adding a download URL for those interested in testing: https://www.izotope.com/en/products/ozone.html - there is also a trial version available. wine AppDB entry ranks it as platinum and (in theory) it should work out of the box.

1

Hi,

I'm the one who created the AppDB rating on WineHQ for Ozone 9 advanced. I managed to get it running with wine-staging 6.23. I use yabridge for the conversion to VST. Maybe you can look into the wine version and dependencies, that's most likely the issue. Other than that, it will run standalone or in Bitwig as a 64-bit plug-in.

I love iZotope and I'm dependent on it, so I'm eager to help. But I'll need more details. I've already raised a support ticket for other iZotope products.

1

As far as I understand it winehq.org is currently freezing code for wine 7.0 which will form the basis for the next CrossOver Version. In case there are any issues that need reporting to wine Bugzilla I am willing to reproduce bugs that might occur.

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