CrossOver Support - Community Forums

Hi

After a recent run of the update-manager on my ubuntu 11.10 system, crossover is completely toasted. Pretty much nothing works anymore. Smells to me, as though it's missing a library/package since the update, although the Package Manager says that there are no missing dependencies. Reinstalled crossover, same problem. Any help is much appreciated.

Crossover version was 10.2, I upgraded to trial 11.2, same problem.

Symptoms:

• all Windows application associations are still present in Gnome, but no Windows application can be started - clicking on any windows program in Nautilus or on the Desktop does nothing
• all bottles and files therein are still present in ~/.cxoffice/.../
• crossover gui still starts, eg. 'install software' or 'manage bottles' starts ok, all bottles are shown, but there are no installed applications in any bottle any more, control panel is blank, browsing c:/ does nothing
• creating a new bottle fails with: setup:error: 'rundll32 DefaultInstall crossover.inf' failed
• installing any software does not work, it starts but just sits there with no progress right from the start- cxrun from the command line fails with 'segmentation fault'
• cxdiag output seems harmless
  [MissingLibCapi20]
  "Level"="Suggest"
  "Title"="Missing 32bit libcapi20.so.3 library"
  "Description"="Provides support for some ISDN cards. Very few applications need this."

[Properties]
"display.depth"="24"

[Properties]
"opengl.vendor"="X.Org R300 Project"

[Properties]
"opengl.version"="2.1 Mesa 7.11"

[Properties]
"opengl.renderer"="Gallium 0.4 on ATI RV530"

A few things that might help... can you run cxdiag with the '--debug' flag added?

What version of python are your running?

What Windows application are you trying to run?

Many thanks for your response.

I have been running MS Office 2003 successfully for over a year - until now. That's pretty much all, the others are nice-to-have.

/opt/cxoffice/bin$ python --version
Python 2.7.2+

/opt/cxoffice/bin$ ./cxdiag --debug
found libICE.so.6
found libSM.so.6
found libXext.so.6
found libasound.so.2
libcapi20.so.3: cannot open shared object file: No such file or directory
[MissingLibCapi20]
"Level"="Suggest"
"Title"="Missing 32bit libcapi20.so.3 library"
"Description"="Provides support for some ISDN cards. Very few applications need this."

found libcups.so.2
found libdbus-1.so.3
found libfontconfig.so.1
found libfreetype.so.6
found libGLU.so.1
found libgnutls.so.26
found libgphoto2.so.2
found libgsm.so.1
found libhal.so.1
found libjpeg.so.62
found liblber-2.4.so.2
found liblcms.so.1
found libldap_r-2.4.so.2
found libmpg123.so.0
found libopenal.so.1
found libresolv.so.2
found libsane.so.1
found libtiff.so.4
found libv4l1.so.0
found libXcomposite.so.1
found libXcursor.so.1
found libXi.so.6
found libXinerama.so.1
found libxml2.so.2
found libXrandr.so.2
found libXrender.so.1
found libxslt.so.1
found libXxf86vm.so.1
found libz.so.1
found libcrypto.so.0.9.8
found libssl.so.0.9.8
found libpng12.so.0
getrlimit(RLIMIT_AS) returned 0, max=-1
default screen=0, planes=24
[Properties]
"display.depth"="24"

glXIsDirect() is true
OpenGL vendor = 'X.Org R300 Project'
OpenGL version = '2.1 Mesa 7.11'
OpenGL renderer = 'Gallium 0.4 on ATI RV530'
[Properties]
"opengl.vendor"="X.Org R300 Project"

[Properties]
"opengl.version"="2.1 Mesa 7.11"

[Properties]
"opengl.renderer"="Gallium 0.4 on ATI RV530"

I wonder if there's been some sort of corruption with your bottles directory, itself. What happens if you move ~/.cxoffice over to ~/.old_cxoffice, then run the uninstall

/opt/cxoffice/bin/cxuninstall

followed by

sudo /opt/cxoffice/bin/cxuninstall

then re-install the 11.2.1 demo, and try to install a random app (or even create a plain bottle)? Anything?

Thanks for the suggestion - unfortunately, the same error occurs after de- and then reinstallation:

setup:error: 'rundll32 DefaultInstall crossover.inf' failed
cxbottle:error: unable to create the 'New Bottle' bottle in '/home/andrev/.cxoffice/New Bottle'

/opt/cxoffice/bin/cxuninstall and sudo /opt/cxoffice/bin/cxuninstall work ok.
Afterwards, Manage Bottles window shows that no bottles are installed. Creating a new bottle fails with the same error. Running the command manually with --verbose :

/opt/cxoffice/bin$ /opt/cxoffice/bin/cxbottle --bottle 'new xp test bottle' --create --verbose --template winxp --install CXConfig->read(/opt/cxoffice/etc/cxoffice.conf)
CXConfig->read(/home/andrev/.cxoffice/cxoffice.conf)
15897: Grabbing the '/tmp/.wine-1000/bottle-fd02-40e058.lock' lock
15897: Got the '/tmp/.wine-1000/bottle-fd02-40e058.lock' lock
Running '/opt/cxoffice/share/crossover/bottle_templates/winxp/setup' '--create'
sh: getcwd() failed: No such file or directory
setup:error: 'rundll32 DefaultInstall crossover.inf' failed
-> rc=256 (took 0.0966119766235352 seconds)
cxbottle:error: unable to create the 'new xp test bottle' bottle in '/home/andrev/.cxoffice/new xp test bottle'
15897: Releasing the '/tmp/.wine-1000/bottle-fd02-40e058.lock' lock

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