CrossOver Support - Community Forums

I just installed a trial of CrossOver 17.5 today and tried to run Office 365 on my Ubuntu 18.04 (fresh install).

Although the install went just fine and I am able to start and run any Office app (managed to successfully add my Office365 license in Word and write some docs), I'm unable to properly start Outlook.

Initially, it was just failing with "Something went wrong", but after a few restarts it just hangs with "We're getting things ready".

Anyone encountered this before? Should I just drop the trial and not buy the software until full/actual support is provided for Ubuntu 18.04 and/or Office 365?

Same issue here. Any solution?

Due to the large variation in how different individual Office applications function within the suite, we have listed all of the individual applications and their ratings on the main Office 2016 compatibility page (https://www.codeweavers.com/compatibility/crossover/microsoft-office-2016). Outlook is currently not running (hence the 2 star rating). If you are wondering about the typical user experience with other Office applications, that chart should give an indication of whether or not they are expected to work.

Thanks,
Anna

On Crossover 18 I'm able to run Outlook, Word and Excel. OneNote is complaining about Desktop Experience thing. I installed according to instructions for Office 2016.
Make sure your OpenGL is setup correctly. Was advised by support. Check in Help > System Information. Install 32bit version and all support libraries for OpenGL etc. has to be 32bit too.
Good luck,
Radovan

Hi guys,

Sorry put the question here, but its related.

I have O365 installed with crossover and activated, works great. But i want install a language pack and allways give me a critical error.

Any one can tell me how i can install the language package

Thanks in advance

This is sort of related I think? I have Crossover 18.1.0 install under Pop_OS 18.10 and I have been able to install Office365. Excel, Powerpoint, Outlook all see to run but I can't seem to get word working. I will see the loading screen and then it bombs out with and error. "The program WINWORD.exe has encountered a serious problem and needs to close." Any ideas as to what might be going on?

Hello Wade,

Did you install Office recently? An update to the Office 365 monthly channel (version 1901) released early this month is causing some problems with Word. We are aware of the issue and working on a fix. If you'd like to receive updates about a solution, please contact our support team.

Hana

Hana Pagel wrote:

Hello Wade,

Did you install Office recently? An update to the Office 365 monthly
channel (version 1901) released early this month is causing some
problems with Word. We are aware of the issue and working on a fix.
If you'd like to receive updates about a solution, please contact
our support team.

Hana

Ha! Yes, I installed Office two days ago, so that probably explains my issue. Once the issue is resolved, do fixes like this automatically push out or do they need to be manually downloaded?

Thank you!

You'll have to manually download - updates to CrossOver Linux can be found here: https://www.codeweavers.com/account/downloads

Hana Pagel wrote:

You'll have to manually download - updates to CrossOver Linux can be
found here: https://www.codeweavers.com/account/downloads

Great! Thank you!

Is there an easy way to rollback updates that doesn't involve having to get on a chat with support? Probably saves everybody a little time.

On an unrelated note: I've been deeply suspicious of Microsoft since the 90's and I feel like they go out of their way to break things that aren't running on their latest and greatest Windows version.

Hi Hana,

Just to let you know I now have crossover 18.5.0 on my Ubuntu 18.04 installation and the issue mentioned above "The program WINWORD.exe has encountered a serious problem and needs to close." has now gone away.

I can also run Outlook successfully along with Excel, Power Point, Publisher, and Word.

Thanks to you and you team on this one, I have been keeping an eye on a solution to run Office 365 on Linux and this now seems to be the answer. I'll keep testing it over the next few days and all being well I will sign up for a year!

Tom.

Thank you for the update, Tom! We're excited about the progress we've made with Office 365 and hope you continue to find it a valuable solution.

To Wade and others who have experienced launch failures on recent installations, CrossOver 18.5 supports Office 365 Version 1902, the current monthly channel release.

Since this thread began, we have broadened our support for the Office 365 suite. On CrossOver 18.5, we expect Word, PowerPoint, Excel, Outlook, and OneNote to launch and allow basic use for most Linux users. We encourage users to give CrossOver 18.5 a try on their systems with our two-week free trial: https://www.codeweavers.com/products/crossover-linux/download

This is awesome! Thank you for the progress update on this, Hana! It's exciting to see CrossOver make continued progress with O365. Gives all of us one less reason to need a full windows install.

Keep up the great work!