CrossOver Support - Community Forums

Crossover fail to start
Here the trace

$ /opt/cxoffice/bin/crossover
crossover:warning: Visual C++ 2015-2019 (32 bit) has a bronze or higher medal so it should specify the bottle template(s) to use
crossover:warning: Visual C++ 2015-2019 (64bit) has a bronze or higher medal so it should specify the bottle template(s) to use
Traceback (most recent call last):
  File "/opt/cxoffice/bin/crossover", line 168, in <module>
    sys.exit(main())
  File "/opt/cxoffice/bin/crossover", line 161, in main
    GUI = crossoverui.open_or_show(options.restore)
  File "/opt/cxoffice/lib/python/crossoverui.py", line 43, in open_or_show
    DIALOG = CrossOver(restore)
  File "/opt/cxoffice/lib/python/crossoverui.py", line 315, in __init__
    self.updateAppList()
  File "/opt/cxoffice/lib/python/crossoverui.py", line 1661, in updateAppList
    self.update_item_list(self.programs_list_store, programs_section_contents)
  File "/opt/cxoffice/lib/python/crossoverui.py", line 876, in update_item_list
    obj.get_iconfile(_icon_size_list(_LARGE_ICON_SIZE, _LARGE_ICON_SIZE), 'cxrun'),
  File "/opt/cxoffice/lib/python/cxmenu.py", line 181, in get_iconfile
    path = cxutils.get_icon_path(root, 'apps', self._config_icon, sizes)
  File "/opt/cxoffice/lib/python/cxutils.py", line 1189, in get_icon_path
    if os.path.exists(filename):
  File "/usr/lib64/python2.7/genericpath.py", line 26, in exists
    os.stat(path)
UnicodeEncodeError: 'latin-1' codec can't encode character u'\u0158' in position 71: ordinal not in range(256)

If the solution is change the encoding, where I can change the encoding from latin1 to cp1252?

Thank you

If this is CrossOver 19, my guess is that this is a case that we didn't handle correctly for Python 2 when adding Python 3 support. I suggest making sure that Python 3 is installed and has the required libraries (in particular, pygobject).

installing pygobject (that also get to upgrade python3 to 3.7 from 3.6) solved the problem
Many thanks, you saved me