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Failed to connect to the Mount Manager on 14.1.3-1
David King
David King
Posted 2015-06-05 08:47
I am using CrossOver 14.1.3-1 on Ubuntu 14.04 with XFCE desktop. I have used earlier versions. Today when trying to run Word 2003, it opened the program, but no files could be opened. When trying to open a file, I get a message about being out of memory, which is a false message as I have 16 GB RAM and at least 3 GB free when trying to do this.
When going into the Bottle Manager, and looking at the bottle for Office 2003, in the Control Panel, I select Wine Configuration and launch. In the window that appears I choose Drives, and it shows the following error message:
"Failed to connect to the mount manager, the drive configuration cannot be edited."
This is the same for some of my other bottles as well, whereas most of them have a list of drive letters and what is mounted on each letter.

I have no idea why this is, but it means I cannot run Office 2003 at present. I had not used it for a while, so not sure when this became an issue, but I was using 14.1.1-1 earlier today when I first noticed this, and then upgraded to the latest 14.1.3-1 and still have the same problem.

Is this a bug in CrossOver Linux or should I just try to recreate new bottles to replace the broken ones and reinstall all the apps? I prefer a quick fix as reinstalling all those programs would take a while.
J-P Simard
J-P Simard Omniscient Mystical Exalted Nigh-invincible Supreme Raging Atomic Dragon Turbo Chief Senior Advocate, Rank 4
Posted 2015-06-05 09:13
Maybe you could try to archive the bottles, and remove / reinstall Crossover, and then restore the bottles from the archives. But since I never had such a problem myself, I'm far from being sure this would fix anything. Still, archiving those bottles wouldn't be a bad idea anyway.

That being said, your problem is strange enough I would open a support ticket if I were you. You would have a greater chance for a quick comprehensive response. And since I don't remember a single user having this problem, I would think few on this forum would have a sure-fire solution for you.
William Overstreet
William Overstreet
Posted 2015-06-07 11:30
J-P Simard
J-P Simard Omniscient Mystical Exalted Nigh-invincible Supreme Raging Atomic Dragon Turbo Chief Senior Advocate, Rank 4
Posted 2015-06-07 15:45
William Overstreet Posted:

Might be relevant?

The  thread does mention "This happens only on a 64-bit wineprefix". Since Crossover doesn't do 64bit yet, I doubt the problems have an obvious relation.

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