CrossOver Support - Community Forums

I'm trying to install the Amazon MP3 downloader under CrossOver Linux Pro 11.2 on Ubuntu. Every time I launch the installer, whether into an existing bottle or a new one, the installer complains that the downloader is already running and to quit it before I can proceed. Which I can't do, because it isn't running! Has anyone else seen this problem, or have any suggestions as to what to do? I've successfully managed to install this program on previous CrossOver installations, but it seems this one is a no go. I don't know whether it's CrossOver or the Amazon program that has changed in the meantime!

Thanks.

Ian Dickinson wrote:

I'm trying to install the Amazon MP3 downloader under CrossOver
Linux Pro 11.2 on Ubuntu. Every time I launch the installer, whether
into an existing bottle or a new one, the installer complains that
the downloader is already running and to quit it before I can
proceed. Which I can't do, because it isn't running! Has anyone else
seen this problem, or have any suggestions as to what to do? I've
successfully managed to install this program on previous CrossOver
installations, but it seems this one is a no go. I don't know
whether it's CrossOver or the Amazon program that has changed in the
meantime!

Thanks.

There probably is still a process open. Open a terminal and run:
ps aux | grep wine
That should tell you what is still running. Then you will need to kill the process that is still open. If I properly recall, the Amazon downloader leaves a detached process running during installation and without stopping it, the next launch of the downloader is unsuccessful. Also, I believe I remember the downloader being dodgy at best with CrossOver.