CrossOver Support - Community Forums

Hi.
I'm a newcomer to Macs, having just bought a new Studio, running the latest version of Ventura, and so also new to Crossover (running the free version).
My problem is that I can create a bottle containing my target PC programs, BUT...

1. Once the Bottle is created (and the software contents listed under Bottle Details - Installed Software) the main window insists 'No applications were found in this bottle'.
2. When I set up a command line to run the program (which actually works fine), if I click on 'Save command as a launcher' the only effect it has is to change the colur of the buttom. No launcher is created.

As you can imagine, I'm a bit doubtful about spending my money on what to me appears ropey software - or is it some Ventura protection ... but if so, what?
Has anyone else had these problems?
Cam you tell me "You fool. This is what you do?"
I'd be very grateful (not about you calling me a fool).
Cheers.
PS. Sorry. In case I get dinged and told to contact support, I already have done and, after a few days back and forth, he was a mystified as me.

To be sincere I never had any kind of problem and even if theres always some kind of "worktodo" the app is pretty much plug & play, but having said that could you please provide further information about your problem?

Bottle created ( Win version and 32/64bits)
Mac configuration (its just one M1 ultra max?)
MacOs version (guess 13.3.1)
Software you are trying to run

This is not an official technical support but there are plenty of user who will gladly help you out!

Hi Israel.
Thanks for your interest.
In reply to your questions

1. I've tried various combinations of Win7 and Win 10, both 32 bit and 64 bit. Currently Win 10/64 bit
2. Running M1 max.
3. Correct. 13.3.1 (although I first started with 13.3.0 then hoped the update might solve my problems. It made no difference)
4. Family Historian 7 ( first using an archived copy from one of the Crossover guys then my own generated bottle)
   and SoftOrbits Sketch Drawer (although I wasn't sure dependancies for the Soft Orbits software).

It's a bit frustrating since it all nearly works.
Although I've no evidence for saying so, my gut feeling is that it's being blocked by some protection somewhere ... but it's just my hunch.

James Hogg wrote:

Hi Israel.
Thanks for your interest.
In reply to your questions

1. I've tried various combinations of Win7 and Win 10, both 32 bit and 64 bit. Currently Win 10/64 bit
2. Running M1 max.
3. Correct. 13.3.1 (although I first started with 13.3.0 then hoped the update might solve my problems. It made no difference)
4. Family Historian 7 ( first using an archived copy from one of the Crossover guys then my own generated bottle)
   and SoftOrbits Sketch Drawer (although I wasn't sure dependancies for the Soft Orbits software).

It's a bit frustrating since it all nearly works.
Although I've no evidence for saying so, my gut feeling is that it's being blocked by some protection somewhere ... but it's just my hunch.

Hi there,

Well I tried to install Family Historian 7 and even if the WebView2 failed to install and some errors popped I managed to install the whole thing in a win 10 64 bits bottle without problems, a couple of screens:

To make it clear I just clicked "install", clicked on "install unlisted application" (its on the top right of the app) then searched the "install_fh7.0.20.0.exe" installer on my download folder and selected the kind of bottle I wanted.

Regarding sketch drawer, did the same exact thing, installed flawessly and even if the UI seems to have some issues rendering the program is working as well.

Perhaps you didn't gave Crossover permissions to have access under mac settings-privacy and security- check if Crossover is allowed to have access to:
Files and Folders
Accesibility
Automation

Those are the only three where my Crossover app is completely allowed (appears also in Total disk access but its not activated)

Check that out and let us know!

Hi Again, Israel.
Thanks for all that.
Files and Folders - OK
Accessibility - I added to it.
Automation - appears to be added to only by the system. there is no obvious way for me to add it.
I noticed your home page was stuffed with icons - not a sauasage on mine. Completely blank.
And then ... I discovered that my 14 day freebie has expired today. <Arrgh!>

As you can imagine, I'm not too keen to invest 60 quid on a bit of software which - for whatever reason - doesn't appear to work.
I also feel that it's a bit steep handing that amount out, just on the off chance your suggestion might work.

I'd like to really thank you for the trouble you have taken in helping me, but I'm afraid I'm going to wait until they release a new version and I can get another 14 day access to try it out.
I have to say I'm quite disappointed, but hey!, I'm sure it'll work eventually.

Thanks so much again and my very best wishes.
Jim.

Hey there,

Im NOT trying to promote not paying for Crossover, but if you need more time to check it works as you need it to, can I recommend you install the "Trash Me" app (or equivalent, to remove all files relating to crossover and hence the trial licence period tracker file), remove crossover entirely and then install it again? Or, simply create another Mac user account and start a new trial on that while testing.

Your issue sounds very abnormal, it might be worth trying the install / setup on a new user account anyway just to make sure thats not the issue.

Sorry for the tardy reply. I haven't been checking back as often as I should.
I have been fiddling about for weeks trying to get COM to work and BINGO! you get it first try.
Brilliant!
I tried used Trash Me as you suggested and it uninstalled the old version along with 15 other files.
However, when I downloaded and re-installed Crossover, it was exactly the same.
No difference.
So, over to Plan B.
I created a new user profile, downloaded Crossover (I must be wearing their servers out!), and installed it.
Installed my PC software (do you know, I don't even have to look, now) an fired it up.
Sapristi! Much to my delight, it behaved impeccably well. Everything as it ought to be.
Thanks so much for the idea.
Now ... I'd like to get it working on my original home profile.
Since you seem to be on a roll, do you have any ideas?????? 😀😀😎
But, really, thanks again.

OK> To save you reading all of the abov,e here is the continuing saga thus far ....
I wanted to use Crossover so I could continue to use Family Historian (I am a genealogy fan).
I installed Crossover and then installed Family Historian in its own bottle and that was where the fun started.
Crossover accepted everything, but did not update its Home page. It kept on showing the default "No application in this bottle" text - this in spite of it recording everything in the software installation window in the bottom RH corner. Every time I wanted to run up FH (which, within Crossover's limits, was OK), I had to generate a run command manually. The button to create a launcher was simply ignored.
After a lot of fiddling around, an on the advice of Aaron (above) I decided to create a new User Profile, went though all of the installation processes, loaded FH into a bottle and BINGO! everything worked as it should.
I know I could just move everything to the new profile, but in my experiance, an ignored problem often returns later to bite you on the bum! Besides, it ain't working as it should and that offends my tidy mind.
Has anyone else experienced a similar problem?
The first thing that leapt to my (PC based) mind was User Profile settings .... but where do you find them?
Any ideas will be gratefully accepted.

Two sayings leap to mind: "Physician, heal thyself" & "When all else fails RTFM".
I only include this in case some other guy is searching for the same answer.
If you slelect 'Support' on the Codewaeavers site menu,, select 'Mac', then click om the 'FAQ' link, scroll down to 'Miscellaneous'
There's a link "Application icons are not being created after Windows programs are installed in CrossOver Mac".
Enquire Within.

Thanks again to all who helped in one way or another.
It really was appreciated.