CrossOver Support - Community Forums

Hi: since installing crossover 12 (release candidate 4) and previous beta versions, I cannot get Quicken 2010 to run without it crashing upon, or within minutes of, launch. I get a message saying "crossover has experienced serious problems and must quit." Please help! Running Mountain Lion 10.8.2.

I would reinstall the application into a new bottle using the CrossTie. However, you may
want to submit a ticket instead. Let them know what is listed in your Quicken 2010 bottle
and the problems you are having.

Thanks, I gave that a try and based on limited testing it seems to have done the trick. I did not post a ticket as I don't have that privilege apparently.

I think you can't get a support ticket because version 12 isn't official yet.

You could submit a beta report if you're an advocate and part of the beta program, which shouldn't be hard to get into if you're already testing the beta.

I am having similar problems with Quicken 2010 aborting with the same message since CrossOver 12 upgrade. Same config as reporter. I can also add a repeatable problem. When I try to expand columns on reports or registers that permit it, the screen freezes with the "column drag icon" instead of the arrow cursor. I must Force Quit the bottle to get out. Tried CrossTie install. The aborts went away but screen manipulation problem remains--and did not exist under Release 11. Heading to support ticket report.

I've installed CrossOver Mac successfully (which includes the .NET 4 framework).

I'm trying to install the TurboTax Business 2012 edition. I've tried using the .NET 4 bottle, a new bottle, an XP bottle with no success. I get the T

Any ideas on whether this will actually work, or if I need to wait for a point release?

apparently there is a problem with WINE that is causing the crash?
Debug info:

Unhandled exception: 0xe0434352 in 32-bit code (0x7b82db82).
Register dump:
CS:0017 SS:001f DS:001f ES:001f FS:1007 GS:0037
EIP:7b82db82 ESP:0033e634 EBP:0033e6a8 EFLAGS:00000246( - -- I Z- -P- )
EAX:7b819475 EBX:7b82db0e ECX:00000000 EDX:00000000
ESI:00000005 EDI:001539b8
Stack dump:
0x0033e634: 0033e70c 00000014 0000003c e0434352
0x0033e644: 00000001 00000000 7b82db82 00000005
0x0033e654: 80131534 00000000 00000000 00000000
0x0033e664: 79140000 00000059 00000000 0033e70c
0x0033e674: 003824b0 02000059 0033e68c 79150579
0x0033e684: 0033e694 02000059 0033e698 7915bc5e
0200: sel=1007 base=7ffc0000 limit=00000fff 32-bit rw-
Backtrace:
=>0 0x7b82db82 RaiseException+0x92() in kernel32 (0x0033e6a8)
1 0x791cac08 in clr (+0x8ac07) (0x0033e740)
2 0x793b5e83 in clr (+0x275e82) (0x0033e760)
3 0x793b5eff in clr (+0x275efe) (0x0033e78c)
4 0x793b5f3d in clr (+0x275f3c) (0x0033e7bc)
5 0x793b5f50 in clr (+0x275f4f) (0x0033e7d0)
6 0x792e0896 in clr (+0x1a0895) (0x0033f128)
7 0x79196db2 in clr (+0x56db1) (0x0033f190)
8 0x79161f55 in clr (+0x21f54) (0x0033f1f4)
9 0x00dc81c2 in <wine-loader> (+0xdc81c1) (0x0033f20c)
10 0x03b928d5 in <wine-loader> (+0x3b928d4) (0x0033f304)
11 0x791421db in clr (+0x21da) (0x0033f314)
12 0x79164a2a in clr (+0x24a29) (0x0033f390)
13 0x79164bcc in clr (+0x24bcb) (0x0033f4d0)
14 0x79164c01 in clr (+0x24c00) (0x0033f4ec)
15 0x79164c21 in clr (+0x24c20) (0x0033f504)
16 0x7922ce82 in clr (+0xece81) (0x0033f668)
17 0x7922cf90 in clr (+0xecf8f) (0x0033f8d0)
18 0x7922cda4 in clr (+0xecda3) (0x0033fdb4)
19 0x7922d199 in clr (+0xed198) (0x0033fe08)
20 0x7922d09a in clr (+0xed099) (0x0033fe54)
21 0x792aaf00 in clr (+0x16aeff) (0x0033fe8c)
22 0x603b55ab in mscoreei (+0x55aa) (0x0033fe98)
23 0x79007f16 in mscoree (+0x7f15) (0x0033fea8)
24 0x79004de3 in mscoree (+0x4de2) (0x0033fec8)
25 0x7b8545f7 RegisterApplicationRestart+0xf6() in kernel32 (0x0033ff08)
26 0x7bc66ecc call_thread_func_wrapper+0xb() in ntdll (0x0033ff28)
27 0x7bc67fea call_thread_func+0x89() in ntdll (0x0033ffa8)
28 0x7bc66e92 call_thread_entry_point+0x11() in ntdll (0x0033ffc8)
29 0x7bc3f91e LdrQueryProcessModuleInformation+0x1ad() in ntdll (0x0033ffe8)
0x7b82db82 RaiseException+0x92 in kernel32: subl $4,%esp
Modules:
Module Address Debug info Name (136 modules)
ELF 0-82001000 Stabs <wine-loader>
PE 400000- 878000 Deferred turbotax 2012 installer
PE 40001000-40143000 Deferred libwine.1.dylib
ELF 40500000-40572000 Deferred rpcrt4<elf>
-PE 40510000-4056c000 \ rpcrt4
ELF 405a0000-405ba000 Deferred version<elf>
-PE 405b0000-405b9000 \ version
PE 405ba000-405c2000 Deferred libsm.6.dylib
PE 405c2000-405d6000 Deferred libice.6.dylib
PE 405d6000-405e4000 Deferred libxext.6.dylib
PE 405e4000-405e7000 Deferred libxinerama.1.dylib
PE 405e7000-405ec000 Deferred libxxf86vm.1.dylib
PE 405ec000-405f4000 Deferred libxrender.1.dylib
PE 405f4000-405f8000 Deferred libxrandr.2.dylib
ELF 40700000-40762000 Deferred advapi32<elf>
-PE 40710000-4075a000 \ advapi32
ELF 40762000-407c8000 Deferred shlwapi<elf>
-PE 40770000-407c0000 \ shlwapi
PE 407c8000-407d1000 Deferred libxcursor.1.dylib
ELF 4265b000-42794000 Deferred user32<elf>
-PE 42660000-4276b000 \ user32
ELF 42794000-42858000 Deferred gdi32<elf>
-PE 427a0000-42841000 \ gdi32
ELF 42858000-428c7000 Deferred libcxfreetype.so
ELF 428c7000-42950000 Deferred winex11<elf>
-PE 428d0000-42947000 \ winex11
PE 42950000-42a2b000 Deferred libx11.6.dylib
ELF 42a2b000-42b39000 Deferred ole32<elf>
-PE 42a30000-42b2b000 \ ole32
PE 5e0d0000-5e17a000 Deferred diasymreader
PE 60340000-6034d000 Deferred culture
PE 603b0000-60416000 Deferred mscoreei
PE 60930000-60940000 Deferred nlssorting
PE 79000000-7904a000 Deferred mscoree
PE 79060000-7911e000 Deferred msvcr100_clr0400
PE 79140000-797af000 Deferred clr
PE 79810000-79870000 Deferred clrjit
ELF 7b800000-7b8f7000 Stabs kernel32<elf>
-PE 7b810000-7b8e9000 \ kernel32
ELF 7bc00000-7bcbb000 Stabs ntdll<elf>
-PE 7bc10000-7bc9b000 \ ntdll
PE 900be000-900c3000 Deferred trustevaluationagent
PE 90880000-9089f000 Deferred multitouchsupport
PE 90880000-9089f000 Deferred multitouchsupport
PE 90a28000-90b4c000 Deferred libxml2.2.dylib
PE 90b29000-90b3c000 Deferred diskarbitration
PE 90b33000-90b40000 Deferred opendirectory
PE 9155a000-9156d000 Deferred speechrecognition
PE 9155a000-9156d000 Deferred speechrecognition
PE 91566000-9159f000 Deferred libglimage.dylib
PE 91566000-9159f000 Deferred libglimage.dylib
PE 9159b000-91670000 Deferred qd
PE 91965000-91b87000 Deferred imageio
PE 91965000-91b87000 Deferred imageio
PE 91d1a000-91d7d000 Deferred coreui
PE 91db6000-91de2000 Deferred openscripting
PE 9237d000-923c8000 Deferred ae
PE 9237d000-923c8000 Deferred ae
PE 923b1000-923b7000 Deferred audiounit
PE 923b1000-923b7000 Deferred audiounit
PE 923be000-923c6000 Deferred help
PE 923d4000-924c7000 Deferred colorsync
PE 924d9000-924f7000 Deferred langanalysis
PE 924eb000-92521000 Deferred corevideo
PE 924eb000-92521000 Deferred corevideo
PE 9250b000-92946000 Deferred quartzcore
PE 9250b000-92946000 Deferred quartzcore
PE 92b82000-92b85000 Deferred accelerate
PE 92b83000-92bfb000 Deferred libvmisc.dylib
PE 92f10000-92f27000 Deferred libsasl2.2.dylib
PE 9317b000-931e3000 Deferred familycontrols
PE 931e9000-93243000 Deferred systemconfiguration
PE 93227000-93352000 Deferred libglprogrammability.dylib
PE 93334000-93341000 Deferred commercecore
PE 933f2000-9345e000 Deferred navigationservices
PE 933f2000-9345e000 Deferred navigationservices
PE 933f2000-9345e000 Deferred navigationservices
PE 93505000-935b1000 Deferred coreaudio
PE 93581000-935ff000 Deferred hiservices
PE 935d5000-93626000 Deferred libglu.dylib
PE 93747000-9376e000 Deferred libpng.dylib
PE 93766000-9378f000 Deferred cfopendirectory
PE 937f7000-937ff000 Deferred coreservices
PE 938ef000-93a14000 Deferred desktopservicespriv
PE 939ca000-939f6000 Deferred directoryservice
PE 93a2c000-93aed000 Deferred libobjc.a.dylib
PE 93ae6000-93b10000 Deferred libresolv.9.dylib
PE 93b0e000-93b28000 Deferred libgl.dylib
PE 93b2d000-93b39000 Deferred iosurface
PE 93b2d000-93b39000 Deferred iosurface
PE 93e0b000-93fef000 Deferred libicucore.a.dylib
PE 9412f000-94145000 Deferred opengl
PE 9434e000-9445f000 Deferred cfnetwork
PE 94426000-94471000 Deferred libvdsp.dylib
PE 94593000-9459b000 Deferred libcorevmclient.dylib
PE 94593000-9459b000 Deferred libcorevmclient.dylib
PE 9459f000-945a8000 Deferred libgif.dylib
PE 945c3000-9467a000 Deferred kerberos
PE 94694000-94770000 Deferred launchservices
PE 947cd000-947f8000 Deferred libjpeg.dylib
PE 9494e000-94954000 Deferred libmathcommon.a.dylib
PE 94a1d000-94a86000 Deferred passwordserver
PE 95130000-95152000 Deferred speechsynthesis
PE 95145000-951fe000 Deferred securityfoundation
PE 95f93000-95fe6000 Deferred libauto.dylib
PE 95fda000-9631d000 Deferred security
PE 9643b000-964b8000 Deferred iokit
PE 96499000-965ef000 Deferred libcrypto.0.9.8.dylib
PE 96499000-965ef000 Deferred libcrypto.0.9.8.dylib
PE 96499000-965ef000 Deferred libcrypto.0.9.8.dylib
PE 96c16000-96d5e000 Deferred libfontparser.dylib
PE 96e50000-96f28000 Deferred ink
PE 96eff000-977b6000 Deferred coregraphics
PE 976ef000-976f2000 Deferred veclib
PE 976f5000-978a2000 Deferred audiotoolbox
PE 976f5000-978a2000 Deferred audiotoolbox
PE 9784b000-978e4000 Deferred coretext
PE 9784b000-978e4000 Deferred coretext
PE 9798d000-97df1000 Deferred hitoolbox
PE 9798d000-97df1000 Deferred hitoolbox
PE 97d4f000-981a7000 Deferred libblas.dylib
PE 9827e000-98287000 Deferred libgfxshared.dylib
PE 99528000-99553000 Deferred imagecapture
PE 99597000-9964b000 Deferred searchkit
PE 99618000-9969e000 Deferred htmlrendering
PE 996fd000-99970000 Deferred corefoundation
PE 99892000-998c5000 Deferred libxslt.1.dylib
PE 99b6a000-99ba6000 Deferred dictionaryservices
PE 99bbc000-99bce000 Deferred libbz2.1.0.dylib
PE 99c1b000-99c62000 Deferred libcups.2.dylib
PE 99c1b000-99c62000 Deferred libcups.2.dylib
PE 99cf8000-99de6000 Deferred vimage
PE 99cf8000-99de6000 Deferred vimage
PE 99dd9000-99e9e000 Deferred printcore
PE 9a53f000-9a569000 Deferred opencl
PE 9a53f000-9a569000 Deferred opencl
Threads:
process tid prio (all id:s are in hex)
0000000c services.exe
0000003c 0
0000003b 0
00000024 0
0000001d 0
00000013 0
0000000e 0
0000000d 0
00000010 mscorsvw.exe
00000019 0
00000018 0
00000012 0
00000011 0
0000001a winedevice.exe
00000022 0
0000001f 0
0000001c 0
0000001b 0
00000020 plugplay.exe
00000026 0
00000023 0
00000021 0
0000002d winewrapper.exe
0000002e 0
00000031 setup.exe
00000051 0
00000043 0
00000032 0
00000033 explorer.exe
00000034 0
00000025 msiexec.exe
00000040 0
0000003f 0
00000038 0
00000037 0
00000049 (D) D:\TurboTax 2012\TurboTax 2012 Installer.exe
0000004c 2
0000004b 0
0000004a -2 <==
0000004f wineconsole.exe
00000050 0
System information:
Wine build: wine-1.5.15-7097-g210065e
Platform: i386
Host system: Darwin
Host version: 10.8.0

Yes, I am experiencing the same issues with Quicken 2010 and the new Crossover.

Same here - constant crashes at random times (including when idle). I reinstalled (Quicken 2010 Deluxe) into a new bottle and it appeared to help for a short time, but I"m now back to frequent crashes. Mountain Lion 10.8.2, CrossOver 12.0 (12.0.0.26743).

We're keenly aware of this and are working on two separate Quicken issues at the moment. We'd ask that you put in support tickets with this information, so that we can get them into the appropriate bugs. Thanks for your patience and support; we appreciate it.

Best Wishes,

Jon Parshall
COO
www.codeweavers.com