CrossOver Support - Community Forums

We have dozens of customers using our Windows application in CrossOver Mac and it works beautifully for all of them with one exception. This customer has 2 Mac computers and the problem occurs with CrossOver Mac 13.2 and also I installed the latest trial version and still get this problem:

When she runs our application (the Sirius astrology software) in the task bar four file folder icons appear. I never saw that before. I also noticed that one appears and then disappears when I run our installation program but the installation program does finish normally and appears to properly install all files. The real problem is this: when we launch the our application, it cashes with a floating point calculation error.

Unfortunately after being on her computer for many hours with TeamViewer to analyze this further I am not able to work on this again until she returns from a trip in a few weeks.

If the little file folders appearing is a symptom of some problem you can identify, please let me know. Otherwise, I hope that the customer has patience for me to get on her computer again when she returns to identify precisely where the application crashes in hopes that it will help solve the problem.

Thank you.

The small folders sound like an older version of CrossOver on Mavericks. CrossOver 14 should fix those.

Regarding the floating point error I don't have a quick answer. SInce it happens on this one machine only I suspect some other (most likely Mac) application is injecting itself into the process of the windows application and messing with the FPU control register. I have seen this happen with some Logitech mouse drivers, but every now and then there are other tools that do something like this.

Thanks Stefan. We will try this with the latest version of CrossOver and I will find out what mouse is used, etc. and I will let you know if I figure out what is causing this.