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Crossover Crashing after upgrade to MAC OS 12.3.1

I have used CrossOver for the last 3 years without issue. However, after upgrading to MAC OS 12.3.1 it no longer opens and when I attempt to open it I am getting "CrossOver quit unexpectedly" with the below-translated report. I have attempted uninstalling and reinstalling crossover, and restarting multiple times. and even opening my computer in Safe mode. If anyone has any other suggestions please let me know as I use it for work every day and this has really tied my hands.


Translated Report (Full Report Below)

Process: CrossOver [79214]
Path: /Applications/CrossOver.app/Contents/MacOS/CrossOver
Identifier: com.codeweavers.CrossOver
Version: 20.0.4 (20.0.4.33197)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-04-18 16:29:11.2072 +0200
OS Version: macOS 12.3.1 (21E258)
Report Version: 12
Anonymous UUID: FBAC99FE-C834-FF09-A4D3-5CD27D43A54C

Sleep/Wake UUID: 477B7B62-0C52-44E4-A7CA-9A262DC8250A

Time Awake Since Boot: 200000 seconds
Time Since Wake: 2299 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python
Referenced from: /Applications/CrossOver.app/Contents/MacOS/CrossOver
Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)
(terminated at launch; ignore backtrace)

Application Specific Information:
Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python
Referenced from: /Applications/CrossOver.app/Contents/MacOS/CrossOver
Reason: tried: '/System/Library/Frameworks/Python.framework/Versions/2.7/Python' (no such file)

Thread 0 Crashed:
0 Rosetta Runtime Routines 0x104db1940 ???
1 <translation info unavailable> 0x104e032b4 ???
2 dyld 0x204dd2212 abort_with_payload_wrapper_internal + 80
3 dyld 0x204dd2244 abort_with_payload + 9
4 dyld 0x204d8076f dyld4::halt(char const) + 375
5 dyld 0x204d7c5a5 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const
) + 3995
6 dyld 0x204d7b4d4 start + 388

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffd149a4 0x7ff7ffd10000 + 18852
1 runtime 0x7ff7ffd22738 0x7ff7ffd10000 + 75576
2 runtime 0x7ff7ffd23ed0 0x7ff7ffd10000 + 81616

Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x000000030d96fa80 x3: 0x0000000000000089
x4: 0x000000030d96f680 x5: 0x0000000000000000 x6: 0x61dd78e61c22008f x7: 0x000000200d96f690
x8: 0x000000030d96f680 x9: 0x0000000000000000 x10: 0x0000000000000089 x11: 0x000000030d96f680
x12: 0x0000000000000089 x13: 0x000000030d96fa80 x14: 0x0000000000000001 x15: 0x0000000000000006
x16: 0x0000000000000209 x17: 0x0000000000000000 x18: 0x800000010ce1ab70 x19: 0x0000000104da7000
x20: 0x00000000000007ff x21: 0x000000010ce1ffa0 x22: 0xffffffffffffffff x23: 0x0000000104db1914
x24: 0x0000000204dd2212 x25: 0x0000000104db11f4 x26: 0x0000000104e01ad8 x27: 0x0000000000000000
x28: 0x0000000204dbc0de fp: 0x000000002c000000 lr: 0x0000000104e032b4
sp: 0x000000010ce1ab70 pc: 0x0000000104db1940 cpsr: 0x80001000
far: 0x000000010d3db010 esr: 0x56000080 Address size fault

Binary Images:
0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
0x204d76000 - 0x204de1fff dyld (
) <dd9e80de-fb3b-349b-96a4-46874ad34d11> /usr/lib/dyld
0x7ff7ffd10000 - 0x7ff7ffd3ffff runtime (*) <24497be3-a1b4-360a-b90e-cde9ce78a93b> /usr/libexec/rosetta/runtime

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=2272K resident=0K(0%) swapped_out_or_unallocated=2272K(100%)
Writable regions: Total=155.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=155.2M(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
= = ===
Rosetta Arena 4096K 2
Rosetta Generic 780K 192
Rosetta IndirectBranch 32K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 20K 2
Rosetta Thread Context 20K 2
Stack 8176K 1
Stack Guard 56.0M 1
VM_ALLOCATE 13.3M 5
VM_ALLOCATE (reserved) 16K 2 reserved VM address space (unallocated)
DATA 368K 8
DATA_CONST 80K 1
LINKEDIT 616K 8
TEXT 1688K 5
dyld private memory 1024K 1
mapped file 6.0G 31
= = ===
TOTAL 6.3G 263
TOTAL, minus reserved VM space 6.3G 263


Full Report

{"app_name":"CrossOver","timestamp":"2022-04-18 16:29:11.00 +0200","app_version":"20.0.4","slice_uuid":"df38e0dc-4b6b-37af-9d12-21c06932cef6","build_version":"20.0.4.33197","platform":1,"bundleID":"com.codeweavers.CrossOver","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.3.1 (21E258)","incident_id":"6025EDA9-88A3-413C-A182-188963928781","name":"CrossOver"}
{
"uptime" : 200000,
"procLaunch" : "2022-04-18 16:29:11.1551 +0200",
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro18,2",
"procStartAbsTime" : 4912138498213,
"coalitionID" : 952,
"osVersion" : {
"train" : "macOS 12.3.1",
"build" : "21E258",
"releaseType" : "User"
},
"captureTime" : "2022-04-18 16:29:11.2072 +0200",
"incident" : "6025EDA9-88A3-413C-A182-188963928781",
"bug_type" : "309",
"pid" : 79214,
"procExitAbsTime" : 4912139682108,
"translated" : true,
"cpuType" : "X86-64",
"procName" : "CrossOver",
"procPath" : "\/Applications\/CrossOver.app\/Contents\/MacOS\/CrossOver",
"bundleInfo" : {"CFBundleShortVersionString":"20.0.4","CFBundleVersion":"20.0.4.33197","CFBundleIdentifier":"com.codeweavers.CrossOver"},
"storeInfo" : {"deviceIdentifierForVendor":"5B655809-7EA6-5925-A8E6-2E15A49E718C","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.codeweavers.CrossOver",
"crashReporterKey" : "FBAC99FE-C834-FF09-A4D3-5CD27D43A54C",
"wakeTime" : 2299,
"sleepWakeUUID" : "477B7B62-0C52-44E4-A7CA-9A262DC8250A",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python","Referenced from: \/Applications\/CrossOver.app\/Contents\/MacOS\/CrossOver","Reason: tried: '\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file)"]},
"asi" : {"dyld":["Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python","Referenced from: \/Applications\/CrossOver.app\/Contents\/MacOS\/CrossOver","Reason: tried: '\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python' (no such file)"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":2053415,"threadState":{"x":[{"value":6},{"value":1},{"value":13112900224},{"value":137},{"value":13112899200},{"value":0},{"value":7051925521241866383},{"value":137666950800},{"value":13112899200},{"value":0},{"value":137},{"value":13112899200},{"value":137},{"value":13112900224},{"value":1},{"value":6},{"value":521},{"value":0},{"value":9223372041365859184},{"value":4376391680},{"value":2047},{"value":4511104928},{"value":18446744073709551615},{"value":4376434964},{"value":8671535634,"symbolLocation":80,"symbol":"abort_with_payload_wrapper_internal"},{"value":4376433140},{"value":4376763096},{"value":0},{"value":8671445214,"symbolLocation":10,"symbol":"abort_with_payload"}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4376769204},"cpsr":{"value":2147487744},"fp":{"value":738197504},"sp":{"value":4511083376},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":4376435008,"matchesCrashFrame":1},"far":{"value":4517113872}},"frames":[{"imageOffset":4376435008,"region":"Rosetta Runtime Routines","symbolLocation":10560,"imageIndex":0},{"imageOffset":4376769204,"region":"<translation info unavailable>","imageIndex":0},{"imageOffset":377362,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":80,"imageIndex":1},{"imageOffset":377412,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":1},{"imageOffset":42863,"symbol":"dyld4::halt(char const)","symbolLocation":375,"imageIndex":1},{"imageOffset":26021,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const)","symbolLocation":3995,"imageIndex":1},{"imageOffset":21716,"symbol":"start","symbolLocation":388,"imageIndex":1}]},{"id":2053426,"name":"com.apple.rosetta.exceptionserver","frames":[{"imageOffset":18852,"imageIndex":2},{"imageOffset":75576,"imageIndex":2},{"imageOffset":81616,"imageIndex":2}]}],
"usedImages" : [
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 8671158272,
"size" : 442368,
"uuid" : "dd9e80de-fb3b-349b-96a4-46874ad34d11",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 140703125536768,
"size" : 196608,
"uuid" : "24497be3-a1b4-360a-b90e-cde9ce78a93b",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"
}
],
"sharedCache" : {
"base" : 140703496814592,
"size" : 15226814464,
"uuid" : "a1c5d735-ceb0-350d-9729-bb0e9be86d75"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=2272K resident=0K(0%) swapped_out_or_unallocated=2272K(100%)\nWritable regions: Total=155.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=155.2M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n= = = \nRosetta Arena 4096K 2 \nRosetta Generic 780K 192 \nRosetta IndirectBranch 32K 1 \nRosetta JIT 128.0M 1 \nRosetta Return Stack 20K 2 \nRosetta Thread Context 20K 2 \nStack 8176K 1 \nStack Guard 56.0M 1 \nVM_ALLOCATE 13.3M 5 \nVM_ALLOCATE (reserved) 16K 2 reserved VM address space (unallocated)\nDATA 368K 8 \nDATA_CONST 80K 1 \n
LINKEDIT 616K 8 \n__TEXT 1688K 5 \ndyld private memory 1024K 1 \nmapped file 6.0G 31 \n= = = \nTOTAL 6.3G 263 \nTOTAL, minus reserved VM space 6.3G 263 \n",
"legacyInfo" : {
"threadTriggered" : {

}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "6112e14f37f5d11121dcd519",
"factorPackIds" : {
"SIRI_TEXT_TO_SPEECH" : "6254bfaedadcf4388c93b4b4"
},
"deploymentId" : 240000094
},
{
"rolloutId" : "5fc94383418129005b4e9ae0",
"factorPackIds" : {

  },
  "deploymentId" : 240000334
}

],
"experiments" : [

]
}
}

Model: MacBookPro18,2, BootROM 7459.101.3, proc 10:8:2 processors, 64 GB, SMC
Graphics: Apple M1 Max, Apple M1 Max, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5
AirPort: Wi-Fi, wl0: Feb 8 2022 01:51:44 version 20.90.39.0.8.7.114 FWID 01-510a2aee
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

Hi there,

CrossOver 20 is not compatible with macOS Monterey (https://www.codeweavers.com/crossover#requirements). CrossOver 20 happened to work with the first versions of Monterey, but we knew a Monterey update would eventually be released that would cause problems for CrossOver 20, which is why we have never claimed support for Monterey with that version. You will need to upgrade to CrossOver 21.2 to continue using CrossOver.

Best,
Meredith

Well, I guess that explains everything. It is a bit frustrating that you built a program that now you're not upgrading and give no discount for owning the prior version. Also, I had emailed support with no reply either.

1

Miles Power wrote:

Well, I guess that explains everything. It is a bit frustrating that you built a program that now you're not upgrading and give no discount for owning the prior version. Also, I had emailed support with no reply either.

On my end, I see that one of our support agents replied to your ticket three minutes after you submitted it. Please check your spam if you don't see it.

We do not currently offer our CrossOver One product (which is what you purchased), but that product has always been a "one version" product that does not include upgrades. Our CrossOver + product offers a discount on renewal. With that said, you can always inquire with our support staff if there are any current promotions for customers who need to purchase the newest CrossOver version.

Best,
Meredith

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