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Serial port not available in Crossover

I am trying to run an application that manages a Panasonic PBX via a USB connection. The app name is KX-TA Maintenance Console.

When I start the application it brings up the normal connection window with rs-232c, USB and modem connection options. Attempting to use the USB option failed with the error Cannot open USB port (00C73502H).

I then tried adding a com port following the instructions in the FAQ. After adding the symlink I see:```
$ ls -l
lrwxr-xr-x 1 rdp rdp 27 Dec 9 09:47 com1 -> /dev/tty.usbserial-E67FC87F
lrwxr-xr-x 1 rdp rdp 15 Dec 9 09:46 d:: -> /dev/rdisk2s1s2
lrwxr-xr-x 1 rdp rdp 10 Dec 9 09:45 y: -> /Users/rdp
lrwxr-xr-x 1 rdp rdp 1 Dec 9 09:45 z: -> /


However, the com port does not show up in the application's configure rs-232c dialog window "port" pulldown.

I know the com port works, I can access it with cu from a terminal window. Is there a way to determine if the problem is my app, crossover's config or the way I "installed" the com port?

Question: The USB devices arent dead in Crossover ?

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