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Outlook 2007 Opening other mailboxes


I installed Office 2007 and it connects to Exchange just fine. As the IT manager, there are lots of times when I need to open other users mailboxes. In 2003, I go into the advanced settings and open "additional mailboxes". It is basically the same procedure in 2007, but under crossover it doesn't work. When I click add, it says name can not be resolved. Any suggestions?

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