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What you are seeing is the result of a huge update to the Steam client itself. We are aware of how badly the Steam update broke functionality when running via CrossOver and we are actively working on a solution.
In the meantime, there is one trick I know of to launch games that you already have installed -- after launching Steam, there will be a tiny steam icon in the upper right hand corner of the screen in the Mac menu bar with the time, battery level, etc. You can click on that steam icon and it will list the last few games you played, and you can click on them in that menu to launch them.
— Crossover 19.0-b1 (22.214.171.124154local) — macOS Catalina 10.15.1 — MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
— Installed Steam via 'Install a Windows Application' — Selected 'Download installer…' — Chose a Windows 7 64-bit bottle — Fonts, Steam, Wine Gecko, and XML Parser, all installed fine
— Store, Library, Community, and Account pages load — Able to 'Manage custom artwork' in the Library — Some game pages are a bit sluggish (and occasionally crash the client) — Downloads page works (currently downloading a game for more testing)
— Big Picture still DOES NOT WORK (as it requires DX 11 for visual effects)
— An example screenshot of my Steam library https://drive.google.com/file/d/1bNpAcEpVxTITU9rBVEKQ0Fz96or26XJJ/view?usp=sharing — Yes, I do have custom artwork for my games (yours will probably look different) — If you have the same games and would like the artwork, let me know!
— If it helps, some patches in later Staging versions of Wine helped with the Steam client
This doesn't fix everything, but I have been able to install and launch games from a mini-list by right clicking on Steam within Crossover, selecting "Run with Options", and adding this text to the box "-no-browser +open steam://open/minigameslist" (everything but the quotes). I cannot UNinstall anything, and you can't really DO anything other than install and launch games. You can at least do that though. This is on 18.5 and Mojave in a Win 7 64-bit bottle.
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