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Crossover registration fails - and no reaction

Just bought crossover yesterday. I received an invoice, a password and an account, yet activation of the software fails. All I get is a dialog box telling me that the registration did not work. Actually, the dialog is different if I type in a wrong password, so apparently it does some checking. Is this normal that it takes so long for crossover to activate my license? I already tried reaching out for sales, on the support pages, twice, but I get no reaction, no feedback, nothing. Is this expected? Is there anything I can do?

I have the similar problem. I registered online for a trial period, downloaded and install crossover, but crossover does not accept my password. Changing password did not help. How would I know that after buying licence this problem will be solved?

Hey,

sorry to hear that things are not working as expected.

In my experience the Codeweavers staff and support is really helpful if you contact them.
If they don‘t react within a reasonable amount of time this is really curious.
Maybe there is some technical reason like spam filter stuff, don‘t know. Just try to contact them again after some 24-48 hours.

Bye
Björn

EDIT: didn‘t realized you just contacted https://www.codeweavers.com/contact-us and get no answer yet.

Problem was resolved quickly.

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