In CrossOver 15 we have streamlined our ability to help us help you. If you are having trouble and want to contact us or troubleshoot your system yourself, please start by launching CrossOver. Then, click on the Help menu option and choose System Information. This will immediately report the information CrossOver sees about your system including issues detected by our diagnostic tool. That will make choosing the correct pages easier.
If you still cannot resolve the trouble you're seeing, please include your System Report when you Contact Us.
Using cxfix or cxdiag
Starting with CrossOver 17, cxfix can detect and fix the most common issues. To use it open a terminal, change to the CrossOver binary directory (either /opt/cxoffice or ~/cxoffice), and run: ./cxfix --auto
This should install all the libraries most likely to be needed by Windows applications. Furthermore, for any issue that it cannot solve, cxfix will point you to the relevant page in the list below.
Alternatively you can also run cxdiag, CrossOver's diagnostic tool, to check your Linux computer for missing libraries and other potential problems.
You would start it in the same way as cxfix but run the following commands instead: ./bin/cxdiag
Each issue has a title which should help you identify the relevant page below.
We're rebels. We're misfits. But mostly, we're software liberators. And we're very, very good at what we do. We have to be. Lots of developers work with open source, but only a tiny fraction of those are good enough to get software that was designed for one platform to work on another one. We invented CrossOver software - a unique approach to cross-platform compatibility that does not require dual-boot or another OS license. We launched PortJump to help app and game developers broaden their market beyond Windows® users. And we launched ExecMode to help organizations solve really ugly technical challenges.