In CrossOver 15 we have streamlined our ability to help us help you. If you are having trouble and want to contact us or troubleshoot your system yourself, please start by launching CrossOver. Then, click on the Help menu option and choose System Information. This will immediately report the information CrossOver sees about your system including issues detected by our diagnostic tool. That will make choosing the correct pages easier.
If you still cannot resolve the trouble you're seeing, please include your System Report when you Contact Us.
Using cxfix or cxdiag
Starting with CrossOver 17, cxfix can detect and fix the most common issues. To use it open a terminal, change to the CrossOver binary directory (either /opt/cxoffice or ~/cxoffice), and run: ./cxfix --auto
This should install all the libraries most likely to be needed by Windows applications. Furthermore, for any issue that it cannot solve, cxfix will point you to the relevant page in the list below.
Alternatively you can also run cxdiag, CrossOver's diagnostic tool, to check your Linux computer for missing libraries and other potential problems.
You would start it in the same way as cxfix but run the following commands instead: ./bin/cxdiag
./bin/cxdiag64
Each issue has a title which should help you identify the relevant page below.
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