Antivirus Software (e.g., Bitdefender, Avast, and AVG) and CrossOver

If your antivirus software is incorrectly flagging (and potentially deleting) CrossOver files, you need to manually mark CrossOver and its files as safe in your AV software. For a brief explanation of why this happens, read this note from Jeremy (CodeWeavers founder).

Report incorrect flagging (false positives) of CrossOver to your antivirus software folks!

  • Bitdefender — Select False Positive from the drop-down menu.
  • Avast — Default form is for a false positive.
  • AVG — Default form is for a false positive.
  • Avira — Select Suspected False Positive (Not Malware) under Upload file as.
  • Norton — Select Incorrectly detected by Norton.

The simplest way to stop antivirus from interfering when installing CrossOver is to disable it and then proceed with the installation. If you cannot disable your antivirus software, try downloading a fresh version of CrossOver and adding an exception for the new file (i.e., /Users/(your home folder)/Downloads/CrossOver.app) before attempting to install it.

To avoid issues with your AV software once CrossOver is installed, your AV software's exceptions list should include the following:

  • /Users/(your home folder)/Applications/CrossOver*
  • /Users/(your home folder)/Library/Application Support/CrossOver*
    Note: The Library folder is hidden by default. To show hidden folders, press (command) + Shift + . (period).
  • /Applications/CrossOver.app*

*If you did not install CrossOver by choosing Move to Applications or you changed the file name, adjust your paths accordingly.

Bitdefender Support Links

Temporarily disabling Bitdefender — How do I temporarily disable Bitdefender Antivirus for Mac?

Creating exceptions in Bitdefender — How to exclude files and folders from Bitdefender Antivirus scan.

  • /Users/(your home folder)/Applications/CrossOver
  • /Users/(your home folder)/Library/Application Support/CrossOver
    Note: The Library folder is hidden by default. To show hidden folders, press (command) + Shift + . (period).
  • /Applications/CrossOver.app

Avast Support Links

Temporarily disabling Avast — Can I turn off the antivirus protection?

Creating exceptions in Avast — Excluding certain files or websites from scanning in Avast Antivirus and Avast One.

Note: There are multiple places within Avast these exceptions need to be entered.

  • /Users/(your home folder)/Applications/CrossOver
  • /Users/(your home folder)/Library/Application Support/CrossOver
    Note: The Library folder is hidden by default. To show hidden folders, press (command) + Shift + . (period).
  • /Applications/CrossOver.app

AVG Support Links

Temporarily disabling AVG — Temporarily disabling AVG AntiVirus protection.

Creating exceptions in AVG — Excluding certain files or websites from scanning in AVG AntiVirus.

  • /Users/(your home folder)/Applications/CrossOver
  • /Users/(your home folder)/Library/Application Support/CrossOver
    Note: The Library folder is hidden by default. To show hidden folders, press (command) + Shift + . (period).
  • /Applications/CrossOver.app

Avira Support Links

Temporarily disable Avira — What is Avira Real-time protection and how can I configure it?

Creating exceptions in Avira — How do I add folder and file exceptions for the Real-time protection function of Avira Antivirus for Mac?

  • /Users/(your home folder)/Applications/CrossOver
  • /Users/(your home folder)/Library/Application Support/CrossOver
    Note: The Library folder is hidden by default. To show hidden folders, press (command) + Shift + . (period).
  • /Applications/CrossOver.app

Norton Support Links

Norton Demo. If prompted for an access code, use demo.

Creating exceptions in Norton — Exclude files and folders from Norton Auto-Protect, Script Control, Behavioral Protection, and Download Intelligence scans.

  • /Users/(your home folder)/Applications/CrossOver
  • /Users/(your home folder)/Library/Application Support/CrossOver
    Note: The Library folder is hidden by default. To show hidden folders, press (command) + Shift + . (period).
  • /Applications/CrossOver.app
Last modified on 2022-08-31 07:37:39 by CJ Silver
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