CrossOver Support

How to Change Your User Agent on Mac


In order to download a Windows installer on Mac, your browser needs to advertise itself with the correct user agent. The user agent identifies which browser and operating system you are using and is sent to each website you visit. This allows websites to adapt to your system, which can prevent you from downloading the correct installer type for use with CrossOver.

On Safari


1. Enable the Develop menu

Open Safari Preferences




In the Advanced tab, select 'Show Develop menu in menu bar'




2. Switch user-agent to Windows

From the Develop User Agent menu, select a Windows browser or OS option




On Mozilla Firefox


1. Go to the Firefox Configure Editor

Type 'about:config' in the address bar and hit enter. Select 'I accept the risk!'.




2. Add or modify 'general.useragent.override' preference

Enter 'useragent' in the search bar to filter your existing preferences. If the 'general.useragent.override' preference does not exist, right click on the preferences list and select 'New' and 'String'.




Enter 'general.useragent.override' as the preference name.




Enter a Windows user agent as the value of the preference. A complete list of user agents can be found here.

For example: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:39.0) Gecko/20100101 Firefox/39.0




3. Reset preference

The 'general.useragent.override' preference is permanent and will remain even after you close tabs or browser windows. To reset the setting, right-click on the preference name and select 'reset'. This will restore your default user agent.






Last modified on 2018-04-19 17:16:22 by Hana Pagel
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