CrossOver Support - Community Forums

Hello to All!

I have two problems in Outlook 2007 and 2010 and a problem in Excel 2007 and 2010

First problem: Outlook does not have enough memory. Want to Save as Template NormalEmail.dotm Recovered

Second problem: Do not include my email signature. I click on the Email Signature button but it does not work, does not open anything.

Third problem: In Excel 2007 and 2010 can not open two spreadsheets in separate windows.

Anyone know how to solve some of these problems?

Thanks everyone for your help!

The firs two Outlook problems, I don't know anything about.

But, as I have said here this very morning (http://www.codeweavers.com/support/forums/general/?t=26;mhl=129852#msg129852 ), I just open Excel twice so as to have two instances, and voilà, I can have independant documents each in their own window. Obviously, that is a workaround, but it does the trick.

I can confirm the issue with two separate files open in a single instance of MS Excel. I can open them, but switching between them can take at least 30 seconds, sometimes over a minute. It is a little better if I open them in separate instances of Excel.

Sandro Cunha Silveira wrote:

Hello to All!

I have two problems in Outlook 2007 and 2010 and a problem in Excel
2007 and 2010

First problem: Outlook does not have enough memory. Want to Save as
Template NormalEmail.dotm Recovered

Second problem: Do not include my email signature. I click on the
Email Signature button but it does not work, does not open anything.

Third problem: In Excel 2007 and 2010 can not open two spreadsheets
in separate windows.

Anyone know how to solve some of these problems?

Thanks everyone for your help!

Multiple known issues, here. With workarounds, hooray...

1) this tends to happen when you try to open MS Office files directly from attachments in Outlook, which is broken. If this is the case, here, save the file to your local machine, first, and then open in the appropriate MS Office app.

2) I've seen this bug in very specific instances, such as when I first launch Outlook and then immediately go to try and edit my signature, nothing happens. However, if I click around to another email message in my inbox to change the reading pane view to any message other than the one that was displayed when I first launched Outlook and then go over to the Signature button, it then works and the Signature edit dialog comes up.

3) Opening two separate instances of Excel won't work at present. Until we get this bug fixed, a good workaround to switch between the different files that you've opened in the same Excel instance (open secondary files using File>Open, rather than double-clicking on an .xlsx file in your file browser) using the "Switch Windows" drop-down menu in the "View" ribbon.

I know, these bugs are all annoying. Our developers are aware of them, and we're working on fixes for future updates to Crossover.

Regarding the Excel issue:

This is really sad, that the problem isn't solved yet, though you had already 1,5 major release since this post: 12.0 on 12.12.12, and 12.5 this summer.

Why I am getting frustrated:

1) Both Excel 2007 and Powerpoint 2007 have officially supported silver medals, with a firm commitment to bring them to the gold level. Both programs have got the silver medals since version 9.2...
2) As you write this is a known & annoying issue, which affects almost all of your professional users.
3) In this post exactly one year ago (24/09/2012), you write: "Our developers are aware of them, and we're working on fixes for future updates to Crossover."
4) You were already able to solve this problem once, since changing among Word windows is not an issue. So you might have the solution, you just haven't implemented it on Excel and Powerpoint.

So, I am just wondering: How many releases do we have to wait until you solve the problem?

Well, several of the issues in this post have been resolved... regrettably, the Excel issue is not one of them.

Part of the problem is that what Excel does on Windows seriously conflicts with the way window managers work on Linux. And it doesn't matter which Linux window manager is used (gnome2, gnome3, unity, kde, xfce, etc, etc, etc).

On Windows, you will get a series of tabs for Excel documents on your lower task bar:

letter | hello world | business

All pertaining to different Excel applications. Clicking one of these brings the document to the front in Excel... on Windows.

Depending on the window manager on Linux, you might get a series of indicators with open windows (Unity) on the Excel icon, you might get tabs on the bottom like on Windows (Gnome2), you might get a bunch of blank "wineloader" windows hanging out (Gnome 3).

However, clicking on any of those brings focus to Excel but never gets focus to the desired document. The only ways are to minimize the focused document within Excel and maximize the desired one... a pain, a headache, I know.

This issue/bug/symptom is not the same as the one that plagued Word and it's even harder to solve. Essentially, the way Excel does it on Windows is "naughty" and bad and even if we miraculously hacked it to work on one of the linux window managers, it would likely break functionality and behavior with the others.

I know that from a user perspective the issues seem to be the same but on a development level they are different, very different.

My apologies for this inconvenience. I too use those quick tabs on Windows. They are brilliant there and every time I switch back to Linux I want to break the keyboard when they don't work.

On the other hand, Excel is still functional with this problem. It still does many more complicated tasks and you can still work with multiple documents with the various workarounds provided. Knowing this, it becomes our task to decide if we should continue work on fixing the tab switching between documents (something our developers say is likely impossible to fix properly)... or should we make macros work better and in more situations (something our developers have been making amazing progress on)?

The bottom line, we don't have the solution for Excel. We revisit it regularly... but the fix is not forthcoming. Our apologies for the inconvenience.

Thanks for your work.

People who cannot handle cosmetic issues should simply switch to Windows. It is much more important to support, and to spend developer's time on advanced excel functions, and bugs related to it.